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Sales Support Associate Jobs in Racine, WI (NOW HIRING)

Home Depot

Store Support

Menomonee Falls, WI · On-site

$15 - $18.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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Sales Support Associate information

See Racine, WI salary details

$10

$17

$26

How much do sales support associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for sales support associate in Racine, WI is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.86 per hour, depending on experience, location, and employer.

What is the difference between Sales Support Associate vs Customer Service Representative?

AspectSales Support AssociateCustomer Service Representative
Primary RoleSupports sales teams with order processing, CRM updates, and sales documentationAssists customers with inquiries, complaints, and product information
Required SkillsCommunication, organization, familiarity with CRM softwareCommunication, problem-solving, product knowledge
Work EnvironmentOffice setting, sales departmentsCall centers, retail, or office settings
Common CertificationsNone required but CRM or sales certifications helpfulNone typically required

The Sales Support Associate primarily assists sales teams by managing administrative tasks and supporting sales processes, while Customer Service Representatives focus on addressing customer inquiries and resolving issues. Both roles require strong communication skills and are vital in customer-facing or sales environments, but their core responsibilities differ significantly.

How does a Sales Support Associate typically collaborate with sales representatives and other departments?

Sales Support Associates work closely with sales representatives by handling administrative tasks such as processing orders, preparing sales documents, and responding to customer inquiries, which allows sales reps to focus on closing deals. They also interact with departments like marketing, logistics, and finance to ensure smooth order fulfillment and accurate record-keeping. This collaborative environment helps streamline the sales process, resolve issues quickly, and provide a seamless experience for both the sales team and customers.

What are Sales Support Associates?

Sales Support Associates are professionals who assist sales teams by handling administrative tasks, processing orders, managing customer inquiries, and maintaining sales records. They play a key role in ensuring smooth operations within the sales department, allowing sales representatives to focus on generating new business. Their duties often include preparing sales reports, coordinating with other departments, and supporting customers throughout the sales process.

What is the work of a sales support associate?

A sales support associate assists the sales team by handling administrative tasks, preparing sales materials, processing orders, and maintaining customer records. They often use customer relationship management (CRM) software and communicate with clients to ensure smooth sales operations and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Sales Support Associate, and why are they important?

To thrive as a Sales Support Associate, you need strong organizational skills, attention to detail, and a background in business or sales administration, often supported by a relevant associate's degree or equivalent experience. Familiarity with CRM software, order processing systems, and Microsoft Office Suite is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you build relationships and efficiently support the sales team. These skills are crucial for ensuring smooth sales operations, enhancing customer satisfaction, and driving overall team performance.

How can I make 2000 a week working from home?

A Sales Support Associate can increase earnings by gaining experience, developing strong communication and organizational skills, and working for companies that offer commission or performance-based bonuses. Earning $2,000 weekly typically requires high sales volume, advanced product knowledge, and sometimes additional certifications or tools to enhance productivity.

What do sales support associates do?

Sales support associates assist sales teams by handling administrative tasks, preparing sales materials, processing orders, and maintaining customer records. They often use customer relationship management (CRM) software and communicate with clients to ensure smooth sales operations.
What are the most commonly searched types of Sales Support jobs in Racine, WI? The most popular types of Sales Support jobs in Racine, WI are:
What job categories do people searching Sales Support Associate jobs in Racine, WI look for? The top searched job categories for Sales Support Associate jobs in Racine, WI are:
What cities near Racine, WI are hiring for Sales Support Associate jobs? Cities near Racine, WI with the most Sales Support Associate job openings:
Sales Support Associate jobs near you
Infographic showing various Sales Support Associate job openings in Racine, WI as of July 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,857 per year, or $17.7 per hour.

Sales Support Representative - Cabinets

Bliffert Lumber

Sturtevant, WI

$15K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Job Summary: The Sales Support Representative - Cabinets serves as a first point of contact and customer-focused sales and design resource, guiding walk-in retail customers and internet-generated leads through the cabinet selection and purchasing process. This role is responsible for identifying customer needs, qualifying project opportunities, building strong client relationships, and delivering an exceptional showroom experience that supports retail sales growth and customer satisfaction. The position also provides support to the cabinetry sales team through order processing, project coordination, and showroom support to maintain an efficient workflow and ensure a seamless customer experience.

Responsibilities:

Retail Sales and Customer Experience

• Serve as the primary point of contact for walk-in retail customers and internet-generated leads
• Deliver a high-touch customer experience through proactive communication and project follow-through
• Assist customers in selecting cabinet styles, finishes, hardware, and accessories to meet design and budget goals
• Generate timely quotes and support customers throughout the purchasing process
• Improve responsiveness, engagement, and customer satisfaction throughout the sales experience
• Build strong customer relationships that encourage repeat business and referrals
• Maintain showroom displays and product sample organization to support customer engagement and sales

Product & Service Support and Coordination Responsibilities

  • Manage customer warranty claims and product service issues
  • Coordinate replacement orders for hinges, drawer components, door fronts, moldings, and discontinued items
  • Work directly with vendors to resolve product failures and damage claims
  • Track replacement timelines and ensure timely communication with customers
  • Assist with troubleshooting cabinetry and hardware concerns after installation

Design Team & Operation Support

  • Provide overflow support as retail and account volume continue to increase
  • Assist with administrative and customer service tasks to improve overall workflow efficiency
  • Help maintain project organization, scheduling, and customer communication during high-volume periods
  • Maintain showroom displays and product sample organization

Minimum Qualifications (MUST HAVE TO HIRE):

  • High school diploma or equivalent required; associate degree preferred
  • Previous retail, cabinetry, kitchen & bath, or sales support experience preferred
  • Strong customer service and communication skills
  • Basic math and measurement skills
  • Ability to multitask and manage detailed paperwork
  • Familiarity with Microsoft Office and point-of-sale or order-entry systems

Preferred Qualifications (NICE TO HAVE- NOT REQUIRED): 

  • Experience with cabinet design software such as 2020 Design or AutoCAD is a plus

Work Environment: Office environment which requires use of standard office equipment (phone, computer, copier, etc.). May require occasional trips to the lumber yard with exposure to loud sounds, moving vehicles, heavy equipment and machinery fumes. May require travel to other company locations in SE WI occasionally (less than 5% of work time).

Benefits:

Company Paid

• Paid Time Off (PTO)

• Paid Holidays

• 401k – employer contribution 3% of monthly gross wages

• 401k Profit Sharing (dependent upon company profitability – historical rate

~2%)

• $15,000 Company Paid Life Insurance Policy

• Short-term Disability

• Performance Based Annual Bonus

• Employee Stock Ownership Plan (ESOP)

Optional Employee Enrollment

• Medical and Prescription Drug Insurance

• Dental Insurance

• Vision Insurance

• Low Cost Supplemental Life Insurance (Employee, Spouse, and Children)

• Long-Term Disability Insurance

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