Sales Service Coordinator Jobs in Riverside, CA (NOW HIRING)

SUMMARY:

The Sales Coordinator provides administrative and operational support to the Sales team by coordinating quotes, work orders, customer requests, and project documentation. This position works closely with Account Managers, Account Executives, and internal departments to ensure projects move efficiently through the production process while maintaining accuracy, organization, and exceptional customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Sales Support

• Support Account Managers, Account Executives, and Senior Sales Coordinators with daily administrative and sales support activities.
• Prepare, review, and process designs, quotes, bids, work orders, and related documentation.
• Gather and verify project information to ensure complete and accurate work orders.
• Assist with basic design requests and project revisions as assigned.

Project Coordination

• Coordinate project workflow by communicating with internal departments to ensure timely processing and completion.
• Monitor project status and follow up on outstanding items to maintain deadlines.
• Review quotes, bids, and project documentation for completeness and accuracy.

Administrative Support

• Maintain organized electronic and physical files.
• Enter and update information within company software and databases.
• Assist with department reporting and administrative projects.
• Adheres to established work schedules and break periods, maintaining consistent attendance and punctuality to support departmental operations and business needs.
• Attend department and company meetings.
• Uphold company core values and maintain professional conduct.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

EDUCATION, EXPERIENCE, AND QUALIFICATIONS

• High school diploma or GED required; associate's degree or related coursework preferred.
• Minimum six months of administrative, customer service, sales support, or office experience required.
• Strong organizational and time management skills with the ability to prioritize multiple assignments.
• Excellent written and verbal communication skills.
• Strong attention to detail and commitment to accuracy.
• Ability to work independently and collaboratively within a team environment.
• Proficiency with Microsoft Office and the ability to learn company software.
• Ability to manage multiple priorities in a fast-paced environment while meeting deadlines.
• Demonstrates reliable attendance and accurately records work time in accordance with company policy.
• Ability to maintain confidentiality and exercise sound judgment.
• This position requires regular in-office attendance to support collaboration with the Sales, Design, Production, and Customer Service teams and to ensure timely coordination of customer projects.

LANGUAGE SKILLS:

Ability to read, interpret, and prepare business correspondence, work orders, quotes, and customer communications. Ability to communicate professionally with customers, coworkers, and all levels of the organization.

MATHEMATICAL SKILLS:

Ability to perform basic mathematical calculations, interpret measurements, percentages, pricing, and quantities necessary to prepare accurate quotes, work orders, and project documentation.

REASONING ABILITY:

Ability to prioritize multiple projects, identify discrepancies, solve routine administrative problems, and exercise sound judgment while maintaining accuracy and meeting deadlines.

CERTIFICATES, LICENSES, REGISTRATIONS:

None.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit, use hands to operate a computer, telephone, and other office equipment, and communicate verbally.
• Frequently required to reach with hands and arms and occasionally stand and walk.
• Frequently lift and/or move up to 10 pounds and occasionally up to 25 pounds.
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Ability to maintain prolonged concentration and attention to detail while performing computer-based work, reviewing documents, and managing multiple tasks with frequent interruptions.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position primarily works in an office environment and regularly collaborates with employees throughout the manufacturing facility to support daily operations.

• Regular use of computers, telephones, and other office equipment.
• Frequent interaction with Sales, Design, Production, Customer Service, and other departments.
• May be required to enter production, warehouse, or fabrication areas where noise levels, equipment, and environmental conditions differ from a typical office setting.
• Moderate noise levels in the office with occasional exposure to louder noise levels in manufacturing and production areas.
• Requires the ability to maintain focus, accuracy, and productivity while managing multiple priorities in a fast-paced environment.
• This position is performed primarily in an office environment and requires regular on-site attendance during scheduled work hours.