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Sales Service Coordinator Jobs (NOW HIRING)

The Sales Service Coordinator provided assistant support to Sales Account Manager in the following functions: * Account Receivable Management * Sales Planning Support * Customer Satisfaction Survey ...

Overview Milton CAT is seeking an experienced Sales Service Coordinator (SSC) to play a pivotal role in serving as a trusted operational partner to the Sales organization while closely partnering ...

Overview Milton CAT is seeking an experienced Sales Service Coordinator (SSC) to play a pivotal role in serving as a trusted operational partner to the Sales organization while closely partnering ...

Sales Service Coordinator

Buffalo, NY ยท On-site

$26 - $36/hr

Overview Milton CAT is seeking an experienced Sales Service Coordinator (SSC) to play a pivotal role in serving as a trusted operational partner to the Sales organization while closely partnering ...

Milton CAT is seeking an experienced Sales Service Coordinator (SSC) to play a pivotal role in serving as a trusted operational partner to the Sales organization while closely partnering with the ...

Description The Sales Service Coordinator role combines customer service excellence with supporting our outside sales force. This individual will be the main point of contact for the Dynabrade ...

Sales Service Coordinator

Clarence, NY ยท On-site

$21.50 - $25/hr

The Sales Service Coordinator role combines customer service excellence with supporting our outside sales force. This individual will be the main point of contact for the Dynabrade territory managers ...

Overview Milton CAT is seeking an experienced Sales Service Coordinator (SSC) to play a pivotal role in serving as a trusted operational partner to the Sales organization while closely partnering ...

Job Type Full-time Description The Sales Service Coordinator role combines customer service excellence with supporting our outside sales force. This individual will be the main point of contact for ...

Service Sales Coordinator

Novi, MI ยท Hybrid

$78K - $128K/yr

Service Sales Coordinator Working Pattern: Full Time Working location: Novi, MI/Hybrid 2 Office Days/Week Relocation assistance is not available for this position . Why Rolls-Royce? At Rolls-Royce we ...

Sales Service Coordinator

Buffalo, NY ยท On-site

$26 - $36/hr

Overview Milton CAT is seeking an experienced Sales Service Coordinator (SSC) to play a pivotal role in serving as a trusted operational partner to the Sales organization while closely partnering ...

Sales Service Coordinator

Milford, MA ยท On-site

$26 - $36/hr

Overview Milton CAT is seeking an experienced Sales Service Coordinator (SSC) to play a pivotal role in serving as a trusted operational partner to the Sales organization while closely partnering ...

Overview Milton CAT is seeking an experienced Sales Service Coordinator (SSC) to play a pivotal role in serving as a trusted operational partner to the Sales organization while closely partnering ...

Sales & Service Coordinator

Miami, FL ยท On-site

$19 - $21.50/hr

Sales + Service Coordinator, Role Specific Duties and Expectations The Sales + Service Coordinator will play an important role in the overall success of our sales team. The ideal candidate will have ...

Sales Service Coordinator

Milford, MA ยท On-site

$26 - $36/hr

Overview Milton CAT is seeking an experienced Sales Service Coordinator (SSC) to play a pivotal role in serving as a trusted operational partner to the Sales organization while closely partnering ...

Milton CAT is seeking an experienced Sales Service Coordinator (SSC) to play a pivotal role in serving as a trusted operational partner to the Sales organization while closely partnering with the ...

Milton CAT is seeking an experienced Sales Service Coordinator (SSC) to play a pivotal role in serving as a trusted operational partner to the Sales organization while closely partnering with the ...

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Sales Service Coordinator information

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How much do sales service coordinator jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for sales service coordinator in the United States is $23.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.68 per hour, depending on experience, location, and employer.

What is the difference between Sales Service Coordinator vs Customer Service Representative?

AspectSales Service CoordinatorCustomer Service Representative
Primary FocusSupporting sales processes, coordinating client orders, and ensuring sales targets are metAssisting customers with inquiries, resolving issues, and providing product information
Required SkillsSales knowledge, communication, organization, CRM proficiencyCommunication, problem-solving, product knowledge, empathy
Work EnvironmentOffice-based, sales departments, client-facingCall centers, retail, office settings
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication courses

The Sales Service Coordinator primarily supports sales activities and client orders, focusing on sales targets and coordination. In contrast, Customer Service Representatives handle customer inquiries and issues, emphasizing service and satisfaction. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What cities are hiring for Sales Service Coordinator jobs? Cities with the most Sales Service Coordinator job openings:
What are the most commonly searched types of Sales Service jobs? The most popular types of Sales Service jobs are:
Who are the top companies hiring for Sales Service Coordinator jobs? The top employers for Sales Service Coordinator jobs are:
What states have the most Sales Service Coordinator jobs? States with the most job openings for Sales Service Coordinator jobs include:
Infographic showing various Sales Service Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $49,836 per year, or $24 per hour.

Sales Service Coordinator

Sanhua

Auburn Hills, MI โ€ข On-site

Full-time

Posted 2 days ago


Job description

Sanhua International is looking for a Sales Service Coordinator to join our team in our Auburn Hills, MI USA office. The Sales Service Coordinator provided assistant support to Sales Account Manager in the following functions:
  1. Account Receivable Management
  1. Sales Planning Support
  1. Customer Satisfaction Survey and Loop
  1. Infor System order Management

Responsibilities:
Accounts Receivable Management
  • Oversee and manage customer accounts to ensure timely and accurate collection of payments.
  • Monitor aging reports and follow up on overdue invoices.
  • Invoice accepted confirmation: Confirm with customer AP system about all shipment invoices are accepted by customers and arranged in their payment pipeline with contracted payment term time. Confirmation activities need to be weekly for web payment portal available customers and monthly for other customer through monthly AR statement confirmation. If there is any discrepancy between customer's invoice acceptance and company invoice record, coordinate logistic team to make sure they align with customer about shipment delivery status, ensure alignment and closure between company invoice record and customer invoice acceptance record. Escalated to related Sales Account Manager if the situation need.
  • Current month payment AR confirmation: Align with customers about their current month payment plan and company current month due AR list. If there is any discrepancy, identify the reason and work with customers to solve the discrepancy. Escalated to related Sales Account Manager if the situation need.
  • Over Due AR(ODAR) handling: Follow company AR management process, identify over due AR reasons to solve the ODAR issues. If ODAR is specific due to quality, logistics or price discrepancy charge back, initiate appropriate OA process to identify if it is company's responsibility to bear the charge back cost to write off from ODAR records, if it is not company's responsibility to bear the charge back cost, collect evidence provide internal responsible team to appeal with customer to retrieve the charge back payment.
  • Coordinate with finance and sales teams to resolve discrepancies or disputes.
  • Maintain detailed records and update reports of payment status, charge back reason and internal/external communications.

Sales Planning Support
  • Monthly, prepare and propose a rolling N+3 monthly sales plan (i.e., forecast for the next three months) for Sales Manager's final determination.
  • Annually, prepare and propose the annual sales plan and 3-5 years sales plan as required, for Sales Manager's final determination
  • Analyze historical sales data, market trends, and customer demand to support planning.
  • Collaborate with the Sales Manager to finalize and adjust Sales Plan based on business priorities.

Customer Satisfaction & Feedback Loop
  • Organize and implement customer satisfaction surveys quarterly.
  • Collect and analyze feedback to identify areas for improvement.
  • Coordinate with internal teams to ensure corrective actions are taken.
  • Communicate outcomes and improvements back to customers to close the feedback loop.

Infor System Order Management
  • Manage theInfor ERP systemfor processing sample, tooling, and service orders.
  • Ensure accurate entry, tracking, and fulfillment of orders.
  • Liaise with production, logistics, and sales teams to ensure timely delivery.
  • Troubleshoot system or order issues and escalate as needed.

Requirements:
  • Bachelor's degree in business administration, Accounting, Supply Chain, Marketing or a Automotive tech related field.
  • Minimum 1-3 years of relevant experience in AR management or Sales planning, preferably in a manufacturing or automotive environment.
  • Proficiency in ERP systems (Infor, SAP, ERP, or equivalent) for managing sample, tooling and service order.
  • Strong command of Microsoft Excel and data analysis tools for sales planning and AR tracking.
  • Deep understanding of accounts receivable processes, including: Payment tracking, Dispute resolution, Customer communication and escalation
  • Strong analytical and problem-solving skills with attention to detail.
  • Strong communication and interpersonal skills to liaise between sales, logistics, and customers.
  • High level of organization and ability to manage multiple priorities under tight deadlines.
  • Problem-solving mindset with a focus on customer satisfaction and continuous improvement.
  • Proficiency in English and Chinese (preferred) for internal and customer communications.