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Sales Order Processing Jobs in Georgia (NOW HIRING)

Order Management Specialist

Atlanta, GA · On-site

$18.50 - $24.75/hr

Reinforce and support the customer relationship and support the sales order process by performing the following duties with diligence. Job Details: * Pay: 55k-65k * Shift: Flexible Job Requirements:

Customer Service Representative

Eastman, GA · On-site

$13 - $17.50/hr

Interface with Scheduling, Materials Management, Shipping and other departments in gathering information to support order processing effective sales * Review order entry and processing to ensure ...

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The ideal candidate will ensure orders are processed accurately and efficiently, maintain excellent customer service standards, and help optimize our online sales operations. Duties * Manage and ...

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Sales Order Processing information

What is sales order processing?

Sales order processing is the workflow involved in receiving, reviewing, fulfilling, and tracking customer orders for goods or services. This process typically includes verifying product availability, generating sales orders, coordinating with inventory and shipping departments, and ensuring the correct and timely delivery to customers. Efficient sales order processing helps businesses reduce errors, improve customer satisfaction, and streamline their operations.

What are the key skills and qualifications needed to thrive in sales order processing, and why are they important?

To thrive in Sales Order Processing, you need strong attention to detail, data entry accuracy, and a solid understanding of order management principles, often supported by a high school diploma or equivalent experience. Familiarity with ERP systems (like SAP or Oracle), CRM software, and order tracking tools is typically required. Strong organizational skills, effective communication, and the ability to multitask help professionals excel in this fast-paced role. These skills ensure timely, error-free processing of sales orders, which is vital for customer satisfaction and efficient business operations.

What are some common challenges faced in a sales order processing role, and how can they be addressed?

A common challenge in Sales Order Processing is ensuring accuracy and speed when handling large volumes of orders, which can sometimes lead to data entry errors or delays. To address this, many organizations use automated order management systems and cross-functional communication with sales, inventory, and logistics teams to prevent mistakes and streamline workflows. Adapting quickly to sudden changes, such as rush orders or inventory shortages, is also important, and proactive communication with both customers and internal teams can help resolve issues efficiently. Emphasizing attention to detail and continuous process improvement is key to success in this role.

What is the difference between Sales Order Processing vs Customer Service Representative?

AspectSales Order ProcessingCustomer Service Representative
Primary RoleEntering and managing sales orders, ensuring accuracyAssisting customers, handling inquiries, resolving issues
Required SkillsData entry, attention to detail, basic product knowledgeCommunication, problem-solving, customer interaction
Work EnvironmentOffice, warehouse, or online order systemsCall centers, retail stores, or online support
Common CertificationsNone typically required, but familiarity with ERP systems helpsCustomer service certifications beneficial

While both roles involve interaction with customers and order-related tasks, Sales Order Processing focuses on accurately entering and managing sales data, whereas Customer Service Representatives handle customer inquiries and resolve issues. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

Infographic showing various Sales Order Processing job openings in Georgia as of August 2026, with employment types broken down into 73% Full Time, 18% Part Time, 6% Contract, and 3% Nights. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution.

Order Processing Coordinator

Prime Global Products, Inc.

Norcross, GA • On-site

$18/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 22 days ago


Job description

Benefits:
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off

POSITION TITLE: Order Processing Coordinator
 
 
JOB DUTIES AND ESSENTIAL FUNCTIONS:
·        Manage incoming domestic customer orders via EDI, Fax, Email and Customer Websites.
·        Enter Import orders into QuickBooks and notify appropriate team members of receipt of a new order.
·        Confirm to customer receipt of New F&D Grand Opening orders and verify fill rates at time of receipt.
·        Coordinate activities with the warehouse and sales teams to ensure timely and accurate order processing and timely product shipment.
·        Manage preparation of shipping labels which includes creating packaging, utilizing knowledge of inventory stock status, ensuring billing accuracy and meeting deadlines.
·        Prepare and send invoices upon pick-up of shipments.
·        Assist the warehouse with managing priorities based on customer shipping guidelines.
·        Make recommendations regarding EDI and shipping performance to minimize penalties and fees from customers.
·        Assist finance with processing adjustments for Amazon FBM orders and prepare weekly report.
·        Participate in cycle counting inventory.
·        Perform other duties that may be required based on business needs.
 
REPORTS TO:
·        Operations Manager
 
SUPERVISORY RESPONSIBILITIES:
·        None
 
REQUIRED SKILLS:
·        Excellent verbal and written communication skills.
·        Proficient in MS Office, Word and Excel. 
·        Working knowledge of QuickBooks and True Commerce Transaction Manager.
·        Ability to work under time pressure for task completion.
·        Ability to multi-task and prioritize work activities to achieve desired goals.  
·        Strong attention to detail.
·        Quick to learn in ambiguous circumstances.
·        Ability to work both independently and as part of a team.
 
REQUIRED EXPERIENCE:
·        1-2 years of order management experience
·         Bachelor’s Degree in related field of study. 
 
PREFERRED EXPERIENCE:
·        2 years of order management experience.
·        Bachelor’s Degree in related field of study.