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Sales Operations Jobs in Worcester, MA (NOW HIRING)

Adecco

Sales Operations Analyst

Waltham, MA

$33/hr

Adecco is currently assisting a local Customer in their search for an Sales Operations Analyst position in Waltham, MA! This is a great opportunity to further your existing skills for our Sales ...

Kelly Services

Sales Operations Analyst

Waltham, MA · Remote

$43/hr

Sales Operations Analyst Duration: 6+ Months (Potential to hire) Pay Rate: $43/hr Shift: 1st 8AM to 5PM Value Creation: * Develop, maintain, and optimize templates and standard ways of working to ...

Lancesoft

Sales Operations Analyst

Waltham, MA · On-site

$43/hr

Education / Experience • Bachelor's degree in science or business;advanced degree preferred. • 5+ years of experience in sales analytics/operations, commercial business/portfolio management, or a ...

Imprivata

Principal Sales Operations Analyst

Waltham, MA

$16K - $174K/mo

We are seeking a Principal Sales Operations Analyst to join our team. This is a hybrid opportunity based out of Waltham, MA. Job Summary The Principal Sales Operations Analyst is an integral role on ...

Imprivata

Principal Sales Operations Analyst

Waltham, MA · On-site

$16K - $174K/mo

We are seeking a Principal Sales Operations Analyst to join our team. This is a hybrid opportunity based out of Waltham, MA. Job Summary The Principal Sales Operations Analyst is an integral role on ...

Xometry

Senior Sales Operations Analyst

Waltham, MA · On-site

... Sales/Revenue Operations, Business Analytics, or a related analytics function, with a strong focus on sales analytics, forecasting, or GTM strategy * Advanced proficiency in SQL (complex joins ...

Xometry

Senior Sales Operations Analyst

Waltham, MA

... Sales/Revenue Operations, Business Analytics, or a related analytics function, with a strong focus on sales analytics, forecasting, or GTM strategy * Advanced proficiency in SQL (complex joins ...

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All JobsSales Operations JobsSales Operations Jobs in Worcester, MA

Sales Operations information

See Worcester, MA salary details

$40.9K

$153.2K

How much do sales operations jobs pay per year?

As of Aug 12, 2026, the average yearly pay for sales operations in Worcester, MA is $143,109.00, according to ZipRecruiter salary data. Most workers in this role earn between $151,700.00 and $151,700.00 per year, depending on experience, location, and employer.

What is sales operations?

Sales operations include roles and activities that support or work directly with the sales department, focusing on ways to improve profit and efficiency. In a sales operations position, you might create and implement retail plans, systems of sales techniques, software tools, staff trainings, and productivity strategies. Sales operations are used by companies to promote products and services and handle the workflow of sales activities, with positions ranging from management to data analytics.

How does a sales operations professional typically collaborate with sales teams to improve performance?

Sales Operations professionals work closely with sales teams by analyzing sales data, streamlining processes, and implementing tools that help improve efficiency and effectiveness. They regularly meet with sales managers and representatives to understand their challenges, provide actionable insights, and ensure that sales strategies align with business goals. This collaboration often involves managing CRM systems, coordinating training sessions, and developing performance metrics to help sales teams achieve their targets.

What is the difference between Sales Operations vs Sales Analyst?

AspectSales OperationsSales Analyst
Primary FocusOverseeing sales processes, strategy, and toolsAnalyzing sales data and performance metrics
ResponsibilitiesSales process optimization, CRM management, forecastingData analysis, reporting, sales trend identification
Required SkillsSales strategy, CRM proficiency, project managementData analysis, Excel, reporting tools
Work EnvironmentCross-functional teams, sales departmentsData teams, sales teams, management

Sales Operations and Sales Analyst roles often overlap but differ in scope. Sales Operations manages overall sales processes and strategy, while Sales Analysts focus on data analysis and reporting. Both roles are essential for sales success but serve distinct functions within organizations.

More about Sales Operations jobs
What job categories do people searching Sales Operations jobs in Worcester, MA look for? The top searched job categories for Sales Operations jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Sales Operations jobs? Cities near Worcester, MA with the most Sales Operations job openings:
Sales Operations jobs near you
Infographic showing various Sales Operations job openings in Worcester, MA as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $143,109 per year, or $68.8 per hour.

Sales Operations Specialist

IPG Photonics

Marlborough, MA

Full-time

Posted 2 days ago

New

IPG Photonics rating

8.2

Company rating: 8.2 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

129th of 487 rated machine equipment manufacturers

Job description

Role Summary

The Sales Operations Specialist is a newly created, crossfunctional role designed to materially improve the efficiency and effectiveness of the Global Sales organization. This position consolidates and formalizes several operational responsibilities that are currently handled at the senior leadership level, including CRM and CPQ operations, training, enablement, crossfunctional process improvement and program management of these responsibilities.

The role serves the operational backbone of the global sales organization, ensuring that sales systems, data, and processes operate reliably, consistently, and at scale across regions. By owning these responsibilities, endtoend, this role enables senior sales leadership to focus more heavily on strategy and growth initiatives.

Scope

  • Function within the global team that executes processes from Lead to Quote.

Key Responsibilities

CrossFunctional Process Improvement

  • Identify recurring operational pain points and inefficiencies across the sales organization.
  • Create requirements and process documentation in conjunction with global teams.
  • Lead crossfunctional initiatives to streamline workflows and improve execution.
  • Serve as a liaison between Sales, Sales Operations Teams, IT, Product Management, Finance, and other stakeholders.
  • Support special projects, executive requests, and change initiatives as needed.

Sales Systems Ownership (CRM & CPQ)

  • Act as the daily business owner and primary business administrator for CRM, CPQ and related sales enablement platforms.
  • Provide daytoday operational support for sales users, including troubleshooting quoting, forecasting, and data issues.
  • Manage user access, permissions, licenses, and role assignments in coordination with IT.
  • Own and maintain global quote approval workflows and sales system governance.
  • Partner with IT and business stakeholders to define, prioritize, and implement system enhancements and process improvements.
  • Lead global training efforts for CRM, CPQ, Co-pilot AI and related sales processes.
  • Develop and maintain training materials, playbooks, and recorded content.
  • Drive adoption and compliance with standard sales processes and tools across regions.
  • Track training completion and identify adoption gaps requiring followup.

New Hire Onboarding & Operational Readiness

  • Own the sales operations portion of newhire onboarding for sales and related roles.
  • Maintain and execute a standardized onboarding checklist covering systems, access, and training.
  • Coordinate with IT and other support teams to ensure timely and complete setup.
  • Actively identify and close onboarding process gaps that impact productivity.

Core Deliverables

  • Stable, wellgoverned CRM and CPQ environments with high user satisfaction and adoption.
  • Scalable training and onboarding programs that accelerate sales productivity.
  • Documented and improved sales and sales operations processes that reduce friction and rework.

Required Skills & Experience

  • 2 - 4 years of experience in sales operations, revenue operations, or commercial analytics.
  • Handson knowledge of CRM and CPQ platforms (e.g., Microsoft Dynamics, quoting tools).
  • Demonstrated ability to lead crossfunctional projects and process improvements.
  • Excellent communication skills with the ability to translate technical concepts for business users.
  • Experience designing and delivering training or enablement programs is strongly preferred.
  • Education - Bachelor of Business Administration or equivalent

Physical Requirements

  • International Travel approximately 10%

Role Summary

The Sales Operations Specialist is a newly created, crossfunctional role designed to materially improve the efficiency and effectiveness of the Global Sales organization. This position consolidates and formalizes several operational responsibilities that are currently handled at the senior leadership level, including CRM and CPQ operations, training, enablement, crossfunctional process improvement and program management of these responsibilities.

The role serves the operational backbone of the global sales organization, ensuring that sales systems, data, and processes operate reliably, consistently, and at scale across regions. By owning these responsibilities, endtoend, this role enables senior sales leadership to focus more heavily on strategy and growth initiatives.

Scope

  • Function within the global team that executes processes from Lead to Quote.

Key Responsibilities

CrossFunctional Process Improvement

  • Identify recurring operational pain points and inefficiencies across the sales organization.
  • Create requirements and process documentation in conjunction with global teams.
  • Lead crossfunctional initiatives to streamline workflows and improve execution.
  • Serve as a liaison between Sales, Sales Operations Teams, IT, Product Management, Finance, and other stakeholders.
  • Support special projects, executive requests, and change initiatives as needed.

Sales Systems Ownership (CRM & CPQ)

  • Act as the daily business owner and primary business administrator for CRM, CPQ and related sales enablement platforms.
  • Provide daytoday operational support for sales users, including troubleshooting quoting, forecasting, and data issues.
  • Manage user access, permissions, licenses, and role assignments in coordination with IT.
  • Own and maintain global quote approval workflows and sales system governance.
  • Partner with IT and business stakeholders to define, prioritize, and implement system enhancements and process improvements.
  • Lead global training efforts for CRM, CPQ, Co-pilot AI and related sales processes.
  • Develop and maintain training materials, playbooks, and recorded content.
  • Drive adoption and compliance with standard sales processes and tools across regions.
  • Track training completion and identify adoption gaps requiring followup.

New Hire Onboarding & Operational Readiness

  • Own the sales operations portion of newhire onboarding for sales and related roles.
  • Maintain and execute a standardized onboarding checklist covering systems, access, and training.
  • Coordinate with IT and other support teams to ensure timely and complete setup.
  • Actively identify and close onboarding process gaps that impact productivity.

Core Deliverables

  • Stable, wellgoverned CRM and CPQ environments with high user satisfaction and adoption.
  • Scalable training and onboarding programs that accelerate sales productivity.
  • Documented and improved sales and sales operations processes that reduce friction and rework.

Required Skills & Experience

  • 2 - 4 years of experience in sales operations, revenue operations, or commercial analytics.
  • Handson knowledge of CRM and CPQ platforms (e.g., Microsoft Dynamics, quoting tools).
  • Demonstrated ability to lead crossfunctional projects and process improvements.
  • Excellent communication skills with the ability to translate technical concepts for business users.
  • Experience designing and delivering training or enablement programs is strongly preferred.
  • Education - Bachelor of Business Administration or equivalent

Physical Requirements

  • International Travel approximately 10%

What IPG Photonics employees say

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Benefits

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