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Sales Operations Telecommunications Jobs (NOW HIRING)

Anterix

Sales Director - West Coast

Oregon City, OR · On-site

Position Overview The Sales Director is a senior individual contributor responsible for identifying ... operations, telecommunications, and digital transformation, paired with a proven ability to sell ...

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Sales Operations Telecommunications information

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$41K

$153.5K

How much do sales operations telecommunications jobs pay per year?

As of Jun 7, 2026, the average yearly pay for sales operations telecommunications in the United States is $143,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $152,000.00 and $152,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sales Operations professional in Telecommunications, and why are they important?

To thrive as a Sales Operations professional in Telecommunications, you need strong analytical skills, a solid understanding of sales processes, and often a background in business or telecommunications. Familiarity with CRM platforms such as Salesforce, data analysis tools like Excel or Tableau, and experience with quoting or order management systems are typically required. Exceptional communication, problem-solving abilities, and a detail-oriented mindset help you effectively support sales teams and drive efficiency. These skills and qualities are crucial for optimizing sales performance, ensuring accurate reporting, and enabling smooth operations in a competitive, fast-paced industry.

What is the difference between Sales Operations Telecommunications vs Sales Support Specialist?

AspectSales Operations TelecommunicationsSales Support Specialist
Primary FocusManaging sales processes, data analysis, CRM management, and sales strategy in the telecommunications industryProviding administrative support, customer assistance, and sales coordination
Required SkillsData analysis, CRM tools, sales process optimization, industry knowledgeCustomer service, communication skills, administrative tasks
Work EnvironmentCorporate offices, sales teams, telecommunications companiesOffice settings, customer-facing roles, sales departments
Common CertificationsSalesforce certifications, industry-specific trainingCustomer service certifications, administrative training

Sales Operations Telecommunications focuses on optimizing sales processes and data management within the telecom industry, while Sales Support Specialists handle customer interactions and administrative tasks. Both roles are essential in sales teams but differ in scope and responsibilities.

What are Sales Operations in Telecommunications?

Sales Operations in telecommunications refers to the team and processes that support, enable, and drive a telecom company's sales teams to sell more effectively and efficiently. This includes managing sales data, optimizing sales processes, creating sales reports, handling CRM systems, and coordinating between different departments. Their goal is to streamline sales activities, improve productivity, and ensure that sales strategies align with the company's objectives. Sales operations professionals often work closely with marketing, finance, and product teams to ensure seamless communication and execution.

What are some typical challenges faced in a Sales Operations Telecommunications role, and how can they be addressed?

Professionals in Sales Operations within the telecommunications industry often encounter challenges such as managing complex sales data, ensuring seamless communication between sales teams and technical departments, and adapting to rapidly changing product offerings. Addressing these challenges requires strong analytical skills, effective use of CRM and sales enablement tools, and close collaboration with both technical and customer-facing teams. Staying proactive with training on new technologies and processes also helps maintain efficiency and accuracy in supporting the sales cycle.
Infographic showing various Sales Operations Telecommunications job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $143,422 per year, or $69 per hour.
Direct Sales Representative

Direct Sales Representative

Hotwire Communications Ltd

Salisbury, NC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Hotwire Communications rating

8.2

Company rating: 8.2 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

15th of 76 rated telecommunications companies

Job description

The Residential Direct Sales Representative is responsible for cultivating leads, meeting with prospective customers, and closing sales for residential services within an assigned local territory.
RESPONSIBILITIES:
  • The primary duty of the RDSR is making sales and/or obtaining orders or contracts for services that will be paid by the client or customer; and is customarily and regularly engaged away from the office and in customers' homes and other community based locations.
  • Identify upselling opportunities by prospecting in assigned community events, evaluating their needs, and selling solutions for those needs.
  • Participate in setting targeted community sales & product strategy by remaining current on competitive offers, industry trends, and market activities.
  • Provide feedback to enhance sales processes.
  • Maintain quality service by selling appropriate solutions in keeping with Company's standards and identified revenue and penetration objectives.
  • Identify upselling opportunities and offer residents additional or upgraded services.
  • Maintain product and technical knowledge by engaging in group discussions, attending weekly sales meetings, and educational workshops; reviewing professional publications; establishing personal relationships and embracing best practices.
  • Other duties as required or assigned.

MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Customer service experience along with a working understanding of VOIP, LAN, TCP/IP, Alcatel, Cisco, ZTE, Video on Demand, Fiber Optics and IPTV
  • Working knowledge of related disciplines in customer support operations, i.e. Launch Operations, Call Center, Field Operations, Telecommunications and Network Operations.
  • Passion for technology and home automation
  • Previous technical support roles with sales or upgrading opportunities.
  • Must have active and clean, non-restrictive, state issued driver's license in State where hired

BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
  • Comprehensive Healthcare/Dental/Vision Plans
  • 401K Retirement Plan with Company Match
  • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
  • Paid Volunteer Time
  • Paid Parental Leave
  • Hotwire Service Discounts - for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
  • Employee Referral Bonuses
  • Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-CF1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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