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Sales In Telecom Jobs in Chicago, IL (NOW HIRING)

Giga AI Inc

Enterprise Sales Director

Chicago, IL · On-site

$150/day

Familiarity with large-scale deployments in telecom, logistics, or e-commerce sectors. * Early GTM or founding sales experience at a fast-growing startup. Compensation & Benefits * Competitive base ...

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All JobsSales In Telecom JobsSales In Telecom Jobs in Chicago, IL

Sales In Telecom information

See Chicago, IL salary details

$48.9K

$60.8K

$74.7K

How much do sales in telecom jobs pay per year?

As of Sep 9, 2026, the average yearly pay for sales in telecom in Chicago, IL is $60,778.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,100.00 and $67,500.00 per year, depending on experience, location, and employer.

What is the difference between Sales In Telecom vs Customer Service Representative in Telecom?

AspectSales In TelecomCustomer Service Representative in Telecom
Required CredentialsHigh school diploma; sales training; industry certificationsHigh school diploma; customer service training
Work EnvironmentOffice, retail stores, field salesCall centers, retail stores, online support
Employer & Industry UsageTelecom providers, sales agenciesTelecom companies, customer support centers
Common Search & ComparisonSales roles, telecom sales jobsCustomer support, telecom customer service

Sales In Telecom focuses on selling telecom products and services, requiring sales skills and certifications. Customer Service Representatives handle client inquiries and support, emphasizing communication and problem-solving. While both roles work within the telecom industry, their core functions and skill sets differ significantly.

Is sales in telecom a good career?

Sales in telecom is a viable career option that offers opportunities for commission-based income and skill development in customer communication and product knowledge. Success often depends on individual performance, networking abilities, and understanding of telecom products and services. It can be a stable career with growth potential for those who excel in sales and client management.

What do sales in telecom do?

Sales professionals in telecom are responsible for promoting and selling telecommunications products and services, such as internet, mobile plans, and business solutions. They identify customer needs, provide product information, negotiate contracts, and maintain client relationships to meet sales targets.

What are popular job titles related to Sales In Telecom jobs in Chicago, IL?

For Sales In Telecom jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Sales In Telecom jobs in Chicago, IL look for?

The top searched job categories for Sales In Telecom jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Sales In Telecom jobs?

Cities near Chicago, IL with the most Sales In Telecom job openings:

Sales In Telecom jobs near you
Infographic showing various Sales In Telecom job openings in Chicago, IL as of September 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $60,778 per year, or $29.2 per hour.

Telecom Order Specialist

Chicago, IL • On-site

Digital Direction
Telecommunications • 11 - 50 employees
Learn more about Digital Directionexternal

Full-time

Re-posted 10 days ago

Job description

Welcome to Digital Direction, your source for Managed Telecom Solutions.

We help CIO’s, IT Directors and IT departments manage telecommunications by serving as their Managed Telecom Solutions team.

Our Managed Telecom Solution (MTS) enables us to acquire, provision, and support corporate telecommunications environment. MTS lifecycle capabilities include ordering and provisioning, inventory management, invoice auditing, expense management, contract and rate negotiation, and trouble ticket and billing helpdesk services.

Our unique mix of people includes Advisors with experience managing Fortune 2000 customers for major carriers and advocates with an average of 20+ years of back office carrier experience enabling Digital Direction to deliver an unmatched mix of cost control and operational efficiency for our customers.

Perhaps most important, our customers receive an advocacy based solution with guaranteed results averaging 35% reduction in total telecom spend, no sales “pitch” and substantially improved operational efficiency. Digital Direction is a company absolutely dedicated to helping customers reduce their telecom spend, leverage their communications environment, and creates a single point of contact for experienced advice and dedicated customer advocacy.

This position is responsible for representing Digital Direction as part of a Managed Telecom Team for our existing and new customer base.  The candidate would interface with clients and vendors to facilitate client orders.  This role has a customer service function, supporting our clients as they make changes to their telecom environment. The position offers virtual office (remote).  

Principal Duties and Responsibilities:

  • 5+ years of high-level experience in a related field operations within a telecommunications company
  • Must have excellent customer service skills and interpersonal skills
  • Must have advanced level skills in MS Office including Excel and CRM
  • Ability to work under pressure and to multi-task
  • Proactive, self-motivated, and determined attitude
  • Customer focused with an eagerness to engage when issues are encountered

Responsible for the operational daily management of telecommunications including;

  • Project coordination of customer moves, adds, change, and disconnect orders
  • Voice and data migrations
  • Background in managing and ordering legacy telco products including; POTS, PBX, DSL, ISDN BRI and PRI, MPLS, SONET, DS1, DS3, Digitally Trunked T1, and Centrex
  • Background in managing and ordering SD-WAN, SIP, UCaaS, CCaaS, and other Cloud technologies
  • You must be able to review telecom order packages, submit to carrier, then manage project through installation
  • Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, GTT, Orange, China Telecom as well as other telecommunications companies
  • Ability to understand, analyze and explain Telco USOCs on CSRs
  • Build inventory records in our CRM utilizing CSRs
  • Possess a high understanding of Telecom contracts

Review of Daily Responsibilities:

  • Manage and support Customers – New Orders, MAC Orders, Move Orders, Complex Orders and Disconnect Orders, Billing Ticket resolution, Trouble Ticket Resolution, Escalate and Monitor Outages, Project Manage All orders through completion. 

Apply