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Sales And Service Rep Jobs in Wisconsin (NOW HIRING)

IEWC

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

Reporting to the Customer Service Team Lead, this role manages the day to day customer activities such as customer orders, presale inquiries, and post-sale transactions. The CSR works collaboratively ...

J. F. Ahern

Sales, Service II

Menomonie, WI · Hybrid

  • Medical

  • Retirement

  • PTO

We have an exciting opportunity for a Sales, Service II located in Menomonie, WI. How You Will Contribute Join a growing team of respected fire protection professionals where your expertise ...

Sunbelt Rentals

Outside Sales Representative

Sun Prairie, WI

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative ... Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager ...

Sunbelt Rentals, Inc.

Outside Sales Representative

Sun Prairie, WI · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative ... Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager ...

Sunbelt Rentals

Outside Sales Representative

Janesville, WI

$40K - $62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative ... Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager ...

Sunbelt Rentals, Inc.

Outside Sales Representative

Janesville, WI · On-site +1

$40K - $62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative ... Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager ...

Sunbelt Rentals

Outside Sales Representative

Janesville, WI · On-site

$40K - $62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative ... Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager ...

Sunbelt Rentals

Outside Sales Representative

Sun Prairie, WI

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative ... Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager ...

IEWC

Customer Service Representative

New Berlin, WI

$15.75 - $21.25/hr

Reporting to the Customer Service Team Lead, this role manages the day to day customer activities such as customer orders, presale inquiries, and post-sale transactions. The CSR works collaboratively ...

J. F. Ahern Co.

Sales, Service II

Menomonie, WI · On-site

  • Medical

  • Retirement

  • PTO

We have an exciting opportunity for a Sales, Service II located in Menomonie, WI. How You Will Contribute Join a growing team of respected fire protection professionals where your expertise ...

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

Reporting to the Customer Service Team Lead, this role manages the day to day customer activities such as customer orders, presale inquiries, and post-sale transactions. The CSR works collaboratively ...

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Showing results 21-40

All JobsSales And Service Rep JobsSales And Service Rep Jobs in Wisconsin

Sales And Service Rep information

See Wisconsin salary details

$23.2K

$62K

$109.5K

How much do sales and service rep jobs pay per year?

As of Aug 15, 2026, the average yearly pay for sales and service rep in Wisconsin is $62,022.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $70,700.00 per year, depending on experience, location, and employer.

What is the difference between Sales And Service Rep vs Customer Service Representative?

AspectSales And Service RepCustomer Service Representative
Primary FocusSelling products/services and assisting customersHandling customer inquiries and resolving issues
Required SkillsSales techniques, product knowledge, communicationCommunication, problem-solving, patience
Work EnvironmentRetail, call centers, sales officesCall centers, retail, service departments
Common CertificationsNone mandatory, sales training beneficialNone mandatory, customer service training beneficial

While both roles involve customer interaction, Sales And Service Reps focus on both selling and assisting customers, whereas Customer Service Representatives primarily handle inquiries and resolve issues without a sales component.

Sales And Service Rep jobs near you

Customer Service Representative

IEWC

New Berlin, WI • On-site

$15.75 - $21.25/hr

Other

Re-posted 16 days ago

IEWC rating

9.8

Company rating: 9.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 418 rated retail wholesalers

Job description

Customer Service Representative (CSR)

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer activities such as customer orders, presale inquiries, and post-sale transactions. The CSR works collaboratively with internal partners applying excellent customer service and communication skills, order management capabilities and system knowledge to support given territories and to meet the daily needs of the customer. As the CSR, you will represent the IEWC brand and value proposition, and become the "face to the customer" in their daily activities.

KEY RESPONSIBILITIES:

  • Manage customer orders timely and to the highest level of accuracy by: Reviewing customer purchase orders (PO); reviewing PO to Customer Material Information (CMI); and entering order into SAP.
  • Respond to all customer inquiries with sense of urgency and first contact resolution.
  • Run back/late order report and collaborate with customers to manage appropriate expectations and proactively resolve problems.
  • Administer customer order changes, expedites, tracking and cancellations.
  • Assist in updating customer and material information promptly in SAP.
  • Administer sample requests from customers and Sales team.
  • Process all incoming emails, calls and faxes promptly and to the highest level of accuracy.
  • Work independently with minimal supervision in a fast paced environment.
  • Contribute to process efficiency and customer experience continuous improvement efforts.
  • Resolve product or service problems by: clarifying customer complaint; determining the cause of the problem, creating a return authorization; providing customer with best solution to solve the problem expediting correction or adjustment and following up to ensure resolution.
  • Work in SAP, Microsoft Word, and Excel.
  • Work with the appropriate Sales person to service the customer on any changes in the Customer Master file.

QUALIFICATIONS:

  • Associates degree or 2+ years of customer service or equivalent job-related experience
  • Strong verbal, listening and written communication skills
  • Working knowledge of Microsoft Office and Excel
  • Ability to work in Windows environment and learn multiple computer applications (SAP, Onenote, Outlook)
  • Ability to conduct problem solving in day-to-day operations
  • Strong time management, multi-tasking and organizational skills
  • Ability to work under pressure and to make decisions autonomously
  • Strong attention to detail in a highly dynamic and changing environment
  • Ability to apply critical thinking and analyze information

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What IEWC employees say

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