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Saks Global Jobs (NOW HIRING)

Sr. Manager, Operations

Pinnacle, NC · On-site

$102K - $133K/yr

Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, and Saks OFF 5TH. With talented colleagues focused on delivering on ...

Production Coordinator

Pinnacle, NC · On-site

$45K - $52K/yr

Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call and Horchow. Its retail portfolio includes ...

Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman and Saks OFF 5TH. Powered by our talented colleagues, we are ...

Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman and Saks OFF 5TH. Powered by our talented colleagues, we are ...

Saks Fifth Avenue is part of Saks Global's portfolio of top luxury retail brands and real estate assets. YOU WILL BE:As the Selling Advisor , you are a salesperson who provides outstanding customer ...

Saks Fifth Avenue is part of Saks Global's portfolio of top luxury retail brands and real estate assets. YOU WILL BE:As the Selling Advisor , you are a salesperson who provides outstanding customer ...

Asset Protection Associate

San Francisco, CA · On-site

$22.61 - $28.26/hr

Saks Fifth Avenue is part of Saks Global's portfolio of top luxury retail brands and real estate assets.YOU WILL BE:Under the direction from the Asset Protection Manager or Assistant General Manager ...

Saks Fifth Avenue is part of Saks Global's portfolio of top luxury retail brands and real estate assets. YOU WILL BE: Under the direction from the Asset Protection Manager or Assistant General ...

Asset Protection Investigator

Chicago, IL · On-site

$22.61 - $33.90/hr

Saks Global Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, and Saks OFF 5TH. With talented colleagues focused on ...

It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets. You Will Be: As an Asset Protection Associate you will work as a member of our Loss Prevention team to ...

Fifth Avenue Club Assistant

Miami, FL · On-site

$17.05 - $21.32/hr

Saks Fifth Avenue is part of Saks Global's portfolio of top luxury retail brands and real estate assets. YOU WILL BE: As the Fifth Avenue Club Assistant, you are client focused and take initiative to ...

Asset Protection Associate

Bal Harbour, FL · On-site

$22.61 - $28.26/hr

Saks Fifth Avenue is part of Saks Global's portfolio of top luxury retail brands and real estate assets. YOU WILL BE: Under the direction from the Asset Protection Manager or Assistant General ...

It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets. As an Asset Protection Associate you will work as a member of our Loss Prevention team to prevent losses ...

Operations Support Associate

Dallas, TX · On-site

$17.05 - $21.32/hr

It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets. You Will Be: As a Merchandise Operations Associate, you will assist with stocking, receiving, order ...

Selling Advisor-Men's

Sarasota, FL · On-site

$13 - $18/hr

Saks Fifth Avenue is part of Saks Global's portfolio of top luxury retail brands and real estate assets. YOU WILL BE: As the Selling Advisor , you are a salesperson who provides outstanding customer ...

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Saks Global information

What is Saks Global?

Saks Global is the international arm of Saks, the luxury retail company known for its high-end fashion and designer goods. Saks Global manages the company’s business operations, partnerships, and customer engagement outside of the United States, expanding the Saks brand presence worldwide. The team works on international e-commerce, logistics, marketing, and customer service to provide a luxury shopping experience to customers around the globe. Their goal is to make Saks products and services accessible to a global audience while maintaining the brand’s reputation for quality and exclusivity.

What are the key skills and qualifications needed to thrive as a Saks Global employee, and why are they important?

To thrive as an employee at Saks Global, you need a strong background in retail operations, customer service, and sales, often supported by experience in luxury or e-commerce environments. Familiarity with point-of-sale (POS) systems, inventory management software, and CRM tools is typically expected. Exceptional interpersonal skills, attention to detail, and adaptability help employees deliver premium customer experiences and work effectively in a dynamic setting. These capabilities are vital to uphold Saks Global's reputation for high-quality service and to drive business growth in a competitive retail landscape.

What is the difference between Saks Global vs Saks Associate?

AspectSaks GlobalSaks Associate
Required CredentialsHigh school diploma or equivalent; experience in luxury retail preferredHigh school diploma or equivalent; retail experience beneficial
Work EnvironmentCorporate headquarters, international settings, luxury retail storesRetail store locations, customer service environment
Employer & Industry UsageUsed in global luxury retail operations, especially in corporate rolesCommonly used for entry-level retail positions in Saks stores

In summary, Saks Global roles typically involve corporate or international responsibilities requiring specific experience, while Saks Associate positions are retail roles focused on customer service within Saks stores. Both roles are integral to Saks' luxury retail operations but differ in scope and responsibilities.

What are some typical projects or responsibilities for team members at Saks Global, and how do they collaborate across departments?

At Saks Global, team members often work on projects that span e-commerce development, digital marketing, merchandising, and customer experience improvement. Collaboration is key, with cross-functional teams regularly meeting to align on campaigns, resolve operational challenges, and innovate on technology platforms. Employees can expect to use tools like Slack, Jira, and Salesforce to coordinate efforts and share updates. This collaborative environment not only supports efficient project delivery but also provides learning opportunities as employees gain exposure to various business functions.
More about Saks Global jobs
What cities are hiring for Saks Global jobs? Cities with the most Saks Global job openings:
What states have the most Saks Global jobs? States with the most job openings for Saks Global jobs include:
Infographic showing various Saks Global job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Sr. Manager, Operations

Saks

Pinnacle, NC • On-site

$102K - $133K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago


Job description

Salary Range $102,000 - $133,000*
Job Description:
Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, and Saks OFF 5TH. With talented colleagues focused on delivering on our strategic vision, The Art of You, Saks Global is redefining luxury shopping by offering each customer a personalized experience that is unmistakably their own. By leveraging the most comprehensive luxury customer data platform in North America, cutting-edge technology, and strong partnerships with the world's most esteemed brands, Saks Global is shaping the future of luxury retail.
YOU WILL BE:
As Senior Manager, Operations you will be responsible for Inbound operations at our Pinnacle Distribution Center (PNDC) in Dallas, TX. You will serve as the site's senior point of escalation for all employees working in the Inbound division, owning the end-to-end value stream within this group. You will be responsible for the operations metrics and setting the strategy for your area of the business to deliver on our operational goals. You will oversee a cross-functional team of both operations managers and hourly employees ensuring coaching, development and mentoring takes place regularly.
The Sr. Manager, Operations will also collaborate with the Senior Change Management team to lead your reports through successful project implementations within specific timeframes and exemplify Saks Leadership fundamentals along the way. You will regularly engage in site safety initiatives, ensuring the required operational procedures align to safety expectations across the center.
WHAT YOU WILL DO:
  • Monitors operational metrics and business performance using data to identify trends and drive efficiencies
  • Owns financial and labor planning for areas of responsibility
  • Leads, coordinates, and conducts safety audits: including four corner walks, 5S audits, behavioral-based audits, etc.
  • Performs strategic planning for the next 3,6,12 months with other key stakeholders to ensure a culture of safety and compliance
  • Develop and implement growth plans for direct reports
  • Conducts regularly scheduled check-in conversations and provide meaningful feedback
  • Leads all manager, and town hall meetings for applicable shifts to share operational goals, key updates and enforce priorities
  • Supports team members through the use and implementation of A3's to achieve operational goals and critical KPI thresholds
  • Creates contingency plans to keep operations running and mitigate against disruptions and ensure business continuity
  • Drives initiatives which support operational priorities; Safety, People, Quality, DEA, Volume and Costs

WHAT YOU WILL BRING:
  • Relevant experience in manufacturing, distribution logistics, retail.
  • Acute business acumen to better manage change
  • Strong leadership skills, with experience leading an operations team
  • Proven track record of delivering on KPIs
  • Knowledge of lean manufacturing concepts, and problem solving methodology
  • Experience in analyzing metrics and data-driven decision-making.
  • Solid verbal communication skills and written communication efforts
  • Strong interpersonal skills to deal with teammates and clients
  • Good problem-solving skills to manage conflicts and employee concerns
  • Flexibility to adapt to changing circumstances

YOUR LIFE AND CAREER AT SAKS GLOBAL:
  • Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
  • Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
  • Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
  • An amazing employee discount

SALARY AND OTHER BENEFITS:
The salary range for this position is between $102,000 to $132,500. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest with Saks Global. We look forward to reviewing your application.
Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact your Recruiter.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-Onsite
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.