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Safari Solutions Jobs (NOW HIRING)

Clair Global

NJ · On-site

$95 - $140/hr

Competitive and commensurate with experience Safari Solutions is a leading provider of IT solutions, helping businesses improve productivity, security, and operational efficiency. Through a recent ...

Clair Global

NJ · On-site

$65 - $110/hr

Safari Solutions is growing and looking for a driven Technology Sales Advisor to join the team. Work in a collaborative and energizing environment with the flexibility to work remotely when you're ...

New

Water Safari

Water Safari Resort Reservationist

Old Forge, NY · On-site

$15.75 - $20.75/hr

Address guest complaints or concerns with care and professionalism, finding solutions that leave ... Water Safari Resort! Memorable Experience : You'll be creating lasting memories for guests and ...

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Safari Solutions information

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$21.5K

$152K

$222.5K

How much do safari solutions jobs pay per year?

As of Sep 6, 2026, the average yearly pay for safari solutions in the United States is $151,968.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,500.00 and $176,500.00 per year, depending on experience, location, and employer.

What is Safari Solutions?

Safari Solutions is a recruiting and human resources consulting firm that helps businesses with talent acquisition and hiring strategies. They specialize in providing recruitment process outsourcing (RPO) services, meaning they manage parts or all of a company's hiring process. Safari Solutions works with small to mid-sized companies across various industries to improve their recruitment effectiveness, streamline hiring processes, and find the right candidates for open positions. Their services often include job profiling, candidate sourcing, screening, and interview coordination. By partnering with Safari Solutions, companies can focus on their core operations while leaving recruitment to experienced professionals.

What are the key skills and qualifications needed to thrive as a Safari Solutions consultant?

To thrive as a Safari Solutions Consultant, you need strong analytical abilities, problem-solving skills, and a background in business or technology, often with a relevant degree or consulting experience. Familiarity with CRM platforms, data analysis tools, and project management software is typically required. Exceptional communication, client relationship management, and adaptability are crucial soft skills for success in this role. These skills ensure effective client solutions, streamlined project delivery, and long-term business growth.

What are some common challenges faced by consultants at Safari Solutions, and how can new hires prepare for them?

Consultants at Safari Solutions often work with diverse clients across various industries, which can present challenges in quickly understanding unique business needs and adapting to different company cultures. New hires may also need to juggle multiple projects simultaneously and meet tight deadlines. To prepare, it's helpful to develop strong organizational skills, learn effective communication strategies for client interactions, and stay up-to-date with industry trends. Collaboration with experienced team members and ongoing professional development are key to overcoming these challenges and succeeding in the consulting environment.

What is the difference between Safari Solutions vs Safari Tour Guide?

AspectSafari SolutionsSafari Tour Guide
CredentialsOften requires safety certifications, first aid, and industry-specific trainingRequires guiding permits, safety training, and sometimes certifications
Work EnvironmentOffice-based planning, remote coordination, and client communicationOn-site in wildlife parks or reserves, leading tours and engaging visitors
Employer & IndustryTravel agencies, tour operators, conservation organizationsWildlife parks, reserves, tourism companies

Safari Solutions typically involves planning, coordination, and client management within the tourism industry, often working behind the scenes. In contrast, Safari Tour Guides are directly involved in leading tours, engaging visitors, and ensuring safety during wildlife excursions. Both roles require safety certifications, but their daily tasks and work environments differ significantly.

More about Safari Solutions jobs

What cities are hiring for Safari Solutions jobs?

Cities with the most Safari Solutions job openings:

What states have the most Safari Solutions jobs?

States with the most job openings for Safari Solutions jobs include:

What job categories do people searching Safari Solutions jobs look for?

The top searched job categories for Safari Solutions jobs are:

Safari Solutions jobs near you
Infographic showing various Safari Solutions job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $151,968 per year, or $73.1 per hour.

Solutions Operations Manager - Safari

Clair Global Corporation

Cedar Knolls, NJ • On-site

Full-time

Posted 13 days ago

Clair Global rating

7.6

Company rating: 7.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

34th of 78 rated media

Job description

Solutions Operations Manager
Location: Cedar Knolls, NJ (Onsite)
Employment Type: Full-time
Compensation: Competitive and commensurate with experience
Safari Solutions is a leading provider of IT solutions, helping businesses improve productivity, security, and operational efficiency. Through a recent merger with Clair Global-an industry leader in audio, video, and IT solutions-Safari Solutions has expanded its reach and capabilities to offer even more advanced and integrated technology solutions to clients across various industries.
About the Role
Safari Solutions is seeking a Solutions Operations Manager to lead its Tier 1 and Tier 2 technical support team and oversee day-to-day service desk operations. This hands-on leadership role serves as the primary escalation point for technical troubleshooting, client support, workflow management, and operational coordination. The ideal candidate is technically proficient, service-oriented, and able to lead a team while actively participating in issue resolution, client communication, and continuous improvement.
Key Responsibilities
  • Serve as an advisor-first. Be leader for clients and team members, guiding technology decisions, service expectations, and operational improvements across client environments.
  • Act as the primary escalation point for Tier 1 and Tier 2 engineers, providing guidance on technical and customer service issues.
  • Manage and oversee Autotask ticket workflows, ensuring issues are accurately documented, prioritized, assigned, escalated, and closed with clear notes and appropriate handoff details.
  • Troubleshoot Windows, Microsoft 365, Google Workspace, networking, and VoIP-related issues.
  • Monitor service desk performance, SLA adherence, ticket aging, recurring issues, and client satisfaction trends to maintain high service standards and identify improvement opportunities.
  • Oversee the daily management of the help desk, ensuring efficient workflows and smooth issue resolution.
  • Participate in 24x7 On-Call rotations as an escalation point, stepping in when necessary.
  • Manage team resources, daily workload distribution, coverage needs, staffing concerns, and HR-related escalations in partnership with leadership.
  • Prepare for and participate in client reviews, QBR requests, client reporting activities, and recurring weekly, monthly, or quarterly relationship meetings.
  • Maintain strong client relationships by proactively addressing concerns, aligning on service needs, and reinforcing support expectations
  • Maintain regular client communication and updates to ensure timely follow-up, transparency, and professional service experience.
  • Work closely with leadership to identify process improvements and ensure client satisfaction.
  • Identify, communicate, and escalate operational, client, staffing, technical, and risk management concerns to senior management when appropriate.

What You Bring
  • Five or more years of progressive experience in a help desk or technical support environment, including at least one year of direct supervisory experience.
  • Three to five years of experience in a customer-facing environment, with a strong emphasis on customer support and building client relationships.
  • Proven leadership skills, including the ability to coach, inspire, and motivate technical support team members while managing day-to-day help desk operations.
  • Hands-on leadership style with a willingness to lead by example and actively assist with complex support issues.
  • Strong problem-solving mindset, with the ability to proactively identify solutions rather than simply escalating issues.
  • Customer service focus, with the ability to manage challenging client interactions professionally and effectively.
  • Willingness to participate in the on-call rotation and serve as an escalation point when needed.
  • Excellent communication skills, including professional-level written and verbal English.
  • Experience with the Autotask ticketing system is a plus.

Why Join Safari Solutions?
  • Opportunity to influence service delivery, contribute to operational improvements, and help shape positive change across the organization.
  • Lead and grow a talented team in a fast-paced, technical environment.
  • Work with cutting-edge IT solutions and diverse client environments.
  • Be part of a collaborative team that values problem-solving and innovation.
  • Opportunity for hybrid work flexibility once established in the role.

If you are a technically skilled, client-focused leader who thrives in a hands-on role and enjoys mentoring teams while solving complex IT challenges, we'd love to hear from you.
Apply today and take the next step in your career with Safari Solutions.

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