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Saas Technical Writer Jobs (NOW HIRING)

Postman

Senior Technical Writer

San Francisco, CA · On-site

The Senior Technical Writer will be responsible for developing technical documentation that assists ... SaaS products. • Distributed team member--you're comfortable working within a diverse global team ...

Ridgeline

Senior Technical Writer

San Ramon, CA

What we look for * 5+ years of experience as a technical writer with a focus on software product documentation and content design, preferably in SaaS or enterprise software environments. Experience ...

Ridgeline

Senior Technical Writer

San Ramon, CA · On-site

What we look for * 5+ years of experience as a technical writer with a focus on software product documentation and content design, preferably in SaaS or enterprise software environments. Experience ...

Postman

Senior Technical Writer

San Francisco, CA · On-site

$160K - $190K/yr

Technical Writers help deliver reference and procedural information to our extremely broad user ... Experience using and documenting SaaS products. * Distributed team member-you're comfortable ...

EliseAI

Technical Writer | Housing

New York, NY · On-site

$70K/yr

Attract top-tier talent to join our driven team Requirements * 3+ years of experience in technical writing, documentation development, or a related field, ideally within SaaS or AI industries

odoo

Technical Content Writer - SF

Brisbane, CA · On-site

$36 - $45/hr

Experience working with SaaS platforms or within a SaaS company environment. What's great in the job? * Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account ...

Writer

AI deployment engineer (East)

New York, NY · On-site

$146K - $185K/yr

... of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment ☆ What you need * Over 5 years of hands-on experience in technical SaaS roles, with at least 3 ...

Writer

AI deployment engineer (West)

San Francisco, CA · On-site

$131K - $185K/yr

... of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment ☆ What you need * Over 5 years of hands-on experience in technical SaaS roles, with at least 3 ...

Writer

AI deployment engineer (Central)

Chicago, IL · On-site

$131K - $166K/yr

... of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment ☆ What you need * Over 5 years of hands-on experience in technical SaaS roles, with at least 3 ...

Apex Systems

Tech Writer

Miami, FL · On-site

Required Qualifications Experience: 3-7 years of experience as a Technical Writer in an enterprise, technology, or SaaS environment. Applicants must have a proven technical writing background with ...

Experian

Excellent technical writing and editing skills, in B2B or SaaS environments. * Experience supporting RFP or proposal development processes. * Proficient in knowledge management systems (e.g ...

PTC

Technical Writing Specialist

San Ramon, CA · On-site

$70K - $88K/yr

Experience with SaaS or enterprise software products. * Ability to learn new systems and technical concepts quickly. * Strong organizational and time-management skills. * This role requires some ...

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All JobsSaas Technical Writer Jobs

Saas Technical Writer information

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$13

$38

$66

How much do saas technical writer jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for saas technical writer in the United States is $38.94, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $47.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a SaaS Technical Writer, and why are they important?

To thrive as a SaaS Technical Writer, you need excellent writing, editing, and research skills, along with a solid understanding of software concepts and experience with SaaS platforms. Familiarity with documentation tools like Markdown, Confluence, or MadCap Flare, as well as version control systems such as Git, is typically required. Attention to detail, adaptability, and the ability to communicate complex information clearly are important soft skills in this role. These competencies ensure that technical documentation is accurate, user-friendly, and supports both customers and internal teams in using SaaS products effectively.

What are the typical challenges SaaS Technical Writers face when documenting rapidly evolving software products?

SaaS Technical Writers often encounter the challenge of keeping documentation up-to-date as new features and updates are released frequently. This requires close collaboration with product managers, developers, and QA teams to stay informed about changes and gather accurate information. Additionally, writers need to balance technical accuracy with clear, user-friendly language to cater to a diverse user base. Adapting to shifting priorities and managing multiple documentation projects simultaneously is also common, making strong organizational skills essential.

What is a SaaS Technical Writer?

A SaaS Technical Writer is a professional who creates clear, concise, and user-friendly documentation for Software as a Service (SaaS) products. Their work includes writing user guides, API documentation, release notes, FAQs, and online help content to assist customers and developers in understanding and effectively using the SaaS platform. They collaborate with engineers, product managers, and support teams to ensure documentation is accurate and up to date. A SaaS Technical Writer must be skilled in both technology and communication, making complex software concepts accessible to a wide range of users.

What is the difference between Saas Technical Writer vs Content Writer?

AspectSaas Technical WriterContent Writer
CredentialsTechnical writing certifications, familiarity with SaaS productsWriting or journalism background, SEO knowledge
Work EnvironmentTech companies, SaaS providers, software documentation teamsMarketing agencies, media outlets, online platforms
Employer & IndustrySaaS companies, tech startups, software development firmsMedia, marketing, digital content agencies
Search & Comparison IntentTechnical documentation, user guides, product manualsBlog posts, marketing content, articles

The main difference is that Saas Technical Writers focus on creating detailed technical documentation for SaaS products, while Content Writers produce a broader range of marketing and informational content. Both roles require strong writing skills, but Saas Technical Writers need technical expertise and familiarity with SaaS platforms.

Infographic showing various Saas Technical Writer job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 92% Full Time, and 7% Part Time. Highlights an 65% Physical, 6% Hybrid, and 29% Remote job distribution, with an average salary of $81,001 per year, or $38.9 per hour.
Senior Technical Writer

Senior Technical Writer

Postman

San Francisco, CA • On-site

Full-time

Posted 26 days ago

Job description

Job Summary:
Postman is the world’s leading API platform, used by over 45 million developers and 500,000 organizations. The Senior Technical Writer will be responsible for developing technical documentation that assists users in utilizing Postman for API projects, ensuring high-quality, accurate resources that cater to a diverse user base.
Responsibilities:
• Own the docs for your dedicated feature sets—you’ll be responsible for documenting specific areas of the Postman product and will drive all docs efforts around it
• Plan documentation in conjunction with product release cycles—you’ll work with engineers and product managers to learn about a feature from specifications, user research, and most importantly through your own hands-on experimentation with the product
• Carry out editorial reviews on your docs teammates’ drafts—you’ll be providing constructive feedback that helps your colleagues to grow, as well as receiving it
• Deliver high-quality, accurate documentation that acts as an effective learning resource, aligns with content strategy guidelines, and represents the Postman product to community and customers
• Liaise with stakeholders across the company to establish and address docs needs
• Mentor other writers at Postman to teach them about processes and best practices for developing best-in-class documentation
Qualifications:
Required:
• Minimum Bachelor’s degree plus 5+ years of technical writing or related field experience
• Problem solver—you take a broad view of the role your docs work plays within the organization and are comfortable with shifting priorities
• User empathy—maybe you’ve been involved in tech support, in a community or customer facing role, you’ve helped people learn tech skills, or you’ve sought user feedback on docs in the past
• Strong communicator—you’ve written technical material before, whether official documentation or just your own tutorials on tech skills you wanted to share, and your communication skills carry over into the way you engage with teammates
• Self-directed learner—you can pick up tech skills with minimum support and have a curiosity about learning development workflows and practices
• Experience using and documenting SaaS products.
• Distributed team member—you’re comfortable working within a diverse global team in multiple time zones
Preferred:
• Experience with the Docs as Code/Docs like Code approach to documentation
• Writing Markdown-based content
• Working in an Agile environment
• Using source control systems, especially Git
Company:
Postman is a software company that offers a platform for the users to design, develop, test, and organize custom APIs. Founded in 2014, the company is headquartered in San Francisco, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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