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Saas Technical Writer Jobs (NOW HIRING)

MWIDM Inc.

Technical Writer

Philadelphia, PA · On-site

Technical Writer Philadelphia, PA (3 days /weeks) Hybrid * Experience with B2B or SaaS documentation i s highly desirable. * Stay up-to-date with relevant technical knowledge (e.g., JSON, HTML, CSS ...

Playbook

Technical Writer

Hoboken, NJ · On-site

About the Role Playbook is seeking a talented and experienced technical writer to work alongside our development team to create, maintain, and publish articles in our knowledge base for our SAAS ...

Playbook

Technical Writer

Hoboken, NJ

About the Role Playbook is seeking a talented and experienced technical writer to work alongside our development team to create, maintain, and publish articles in our knowledge base for our SAAS ...

Noblesoft Technologies

Technical Writer

Jackson, MS · Remote

Advance Technical Writer Location: Jackson, MS 39211 - Remote Duration: 2 year with possible ... Experience with cloud technologies, SaaS solutions, and data analysis. (3 Year) * Exceptional ...

Seekr

Technical Writer

Austin, TX · On-site

Experience creating and maintaining documentation for SaaS, developer tools, APIs, SDKs, cloud ... technical users. * Experience with APIs and the ability to write, test, or document code samples.

Instant Serve LLC

Technical Writer

Richmond, VA · On-site

$25 - $30/hr

Technical Writer Richmond VA seeking a highly skilled Technical Writer with proven experience in ... Highly desired5YearsExperience writing for software products. (SaaS, desktop, or mobile)Highly ...

Seekr

Technical Writer

Austin, TX · On-site

Experience creating and maintaining documentation for SaaS, developer tools, APIs, SDKs, cloud ... technical users. * Experience with APIs and the ability to write, test, or document code samples.

vTech Solution

Technical Writer

Richmond, VA · On-site

Technical Writer Location: Richmond, VA Duration: 05 months Interview Type: webcam or In-Person ... Experience writing documentation for software products , including SaaS, desktop, or mobile ...

NinjaOne

Technical Writer

OH · On-site +1

About the Role Join our Knowledge Management team as a Technical Writer, where you will develop ... Creating product documentation and release notes for our SaaS product suite * Collaborating with ...

Instant Serve LLC

Technical Writer

Richmond, VA · On-site

$20 - $30/hr

Technical Writer - Richmond VA Must be able to work a hybrid schedule. $25-30/hr Technical Writer ... Highly desired5YearsExperience writing for software products. (SaaS, desktop, or mobile)Highly ...

NinjaOne

About the Role Join our Knowledge Management team as a Technical Writer, where you will develop ... Creating product documentation and release notes for our SaaS product suite * Collaborating with ...

NinjaOne

Technical Writer

Baltimore, MD · On-site +1

About the Role Join our Knowledge Management team as a Technical Writer, where you will develop ... Creating product documentation and release notes for our SaaS product suite * Collaborating with ...

NinjaOne

Technical Writer

NC · On-site +1

About the Role Join our Knowledge Management team as a Technical Writer, where you will develop ... Creating product documentation and release notes for our SaaS product suite * Collaborating with ...

NinjaOne

Technical Writer

Baltimore, MD · On-site +1

About the Role Join our Knowledge Management team as a Technical Writer, where you will develop ... Creating product documentation and release notes for our SaaS product suite * Collaborating with ...

Contiem

Technical Writer

Annapolis, MD · On-site

$75K/yr

Position Summary Contiem is seeking a Technical Writer with API experience to develop and maintain ... HTML 5 * Experience supporting e-commerce, SaaS, developer tools, or technology-focused ...

Contiem

Technical Writer

Annapolis, MD · On-site

Position Summary Contiem is seeking a Technical Writer with API experience to develop and maintain ... HTML 5 * Experience supporting e-commerce, SaaS, developer tools, or technology-focused ...

NinjaOne

Technical Writer

Kansas, KS · On-site +1

About the Role Join our Knowledge Management team as a Technical Writer, where you will develop ... Creating product documentation and release notes for our SaaS product suite * Collaborating with ...

NinjaOne

Technical Writer

New York, NY · On-site +1

About the Role Join our Knowledge Management team as a Technical Writer, where you will develop ... Creating product documentation and release notes for our SaaS product suite * Collaborating with ...

NinjaOne

About the Role Join our Knowledge Management team as a Technical Writer, where you will develop ... Creating product documentation and release notes for our SaaS product suite * Collaborating with ...

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Saas Technical Writer information

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$13

$38

$66

How much do saas technical writer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for saas technical writer in the United States is $38.94, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $47.12 per hour, depending on experience, location, and employer.

What is a SaaS technical writer?

A SaaS Technical Writer is a professional who creates clear, concise, and user-friendly documentation for Software as a Service (SaaS) products. Their work includes writing user guides, API documentation, release notes, FAQs, and online help content to assist customers and developers in understanding and effectively using the SaaS platform. They collaborate with engineers, product managers, and support teams to ensure documentation is accurate and up to date. A SaaS Technical Writer must be skilled in both technology and communication, making complex software concepts accessible to a wide range of users.

What are the typical challenges SaaS technical writers face when documenting rapidly evolving software products?

SaaS Technical Writers often encounter the challenge of keeping documentation up-to-date as new features and updates are released frequently. This requires close collaboration with product managers, developers, and QA teams to stay informed about changes and gather accurate information. Additionally, writers need to balance technical accuracy with clear, user-friendly language to cater to a diverse user base. Adapting to shifting priorities and managing multiple documentation projects simultaneously is also common, making strong organizational skills essential.

What are the key skills and qualifications needed to thrive as a SaaS technical writer, and why are they important?

To thrive as a SaaS Technical Writer, you need excellent writing, editing, and research skills, along with a solid understanding of software concepts and experience with SaaS platforms. Familiarity with documentation tools like Markdown, Confluence, or MadCap Flare, as well as version control systems such as Git, is typically required. Attention to detail, adaptability, and the ability to communicate complex information clearly are important soft skills in this role. These competencies ensure that technical documentation is accurate, user-friendly, and supports both customers and internal teams in using SaaS products effectively.

What is the difference between Saas Technical Writer vs Content Writer?

AspectSaas Technical WriterContent Writer
CredentialsTechnical writing certifications, familiarity with SaaS productsWriting or journalism background, SEO knowledge
Work EnvironmentTech companies, SaaS providers, software documentation teamsMarketing agencies, media outlets, online platforms
Employer & IndustrySaaS companies, tech startups, software development firmsMedia, marketing, digital content agencies
Search & Comparison IntentTechnical documentation, user guides, product manualsBlog posts, marketing content, articles

The main difference is that Saas Technical Writers focus on creating detailed technical documentation for SaaS products, while Content Writers produce a broader range of marketing and informational content. Both roles require strong writing skills, but Saas Technical Writers need technical expertise and familiarity with SaaS platforms.

What states have the most Saas Technical Writer jobs?

States with the most job openings for Saas Technical Writer jobs include:

What are popular job titles related to Saas Technical Writer jobs?

For Saas Technical Writer jobs, the most frequently searched job titles are:

Infographic showing various Saas Technical Writer job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 88% Full Time, 6% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $81,001 per year, or $38.9 per hour.

Technical Writer and Content Strategist

Reston, VA • Remote

Pop-Up Talent
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Pop-Up Talentexternal

$75/hr

Contractor

Posted 8 days ago

Job description

SaaS Technical Writer & Content Strategist
Contract | Remote, U.S.

  • Hourly Rate: $75/hour
  • 40 hours/week
  • 6-Month Contract

 
THE ROLE:
Our client is seeking an Independent Contractor in the role of SaaS Technical Writer & Content Strategist to support documentation, UX copy, and in-app content for a SaaS platform. This project-based engagement will focus on auditing the existing brand voice and content landscape, developing content standards and strategy, and creating help center articles, microcopy, and in-app guidance.
 
You’ll collaborate with product, design, and engineering teams to gather context, support product releases, and ensure users have clear, consistent, and helpful content.
Tools you may interface with include Slack, GitHub, Jira, Confluence, Figma, Zendesk, and Pendo:
Scope of Work & Deliverables

  • Technical Writing | Approximately 50%
  • Content Strategy | Approximately 30%
  • UX Copy | Approximately 20%

 
KNOWLEDGE, SKILLS, AND EXPERIENCE:

  • At least 5+ years of experience spanning technical writing and content strategy in SaaS or platform environments is required. Experience in industrial SaaS, such as asset management, logistics, transportation, or fleet-related software is a strong plus
  • Claude experience highly desired
  • Hands-on experience with Zendesk, including creating, organizing, and maintaining help center content
  • Experience with Pendo or similar in-app guidance platforms
  • Demonstrated experience conducting content and/or brand audits using a clear methodology and presenting recommendations to stakeholders
  • Ability to develop and execute end-to-end content strategy, from research through execution and measurement
  • Exceptional writing skills across technical, UX, and user-facing content
  • Experience working in Figma and contributing UX copy within design workflows
  • Fluency with AI-assisted writing tools for documentation and UX content
  • Comfort with HTML and CSS; JavaScript familiarity is a plus
  • Data literacy and the ability to derive insights from analytics tools
  • Strong ability to work independently with proactive communication in a remote environment
  • High standards for writing quality — including, proudly, the Oxford comma

 
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
 
req26-00509