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Saas Technical Writer Jobs (NOW HIRING)

Playbook

Technical Writer

Hoboken, NJ

About the Role Playbook is seeking a talented and experienced technical writer to work alongside our development team to create, maintain, and publish articles in our knowledge base for our SAAS ...

Playbook

Technical Writer

Hoboken, NJ · On-site

About the Role Playbook is seeking a talented and experienced technical writer to work alongside our development team to create, maintain, and publish articles in our knowledge base for our SAAS ...

Lorven Technologies

Technical Writer

Technical Writer Location: Primarily remote work with some planned onsite work in Jackson, MS ... Experience with cloud technologies, SaaS solutions, and data analysis. (3 Year) * Exceptional ...

Noblesoft Technologies

Technical Writer

Jackson, MS · Remote

Advance Technical Writer Location: Jackson, MS 39211 - Remote Duration: 2 year with possible ... Experience with cloud technologies, SaaS solutions, and data analysis. (3 Year) * Exceptional ...

Instant Serve LLC

Technical Writer

Richmond, VA · On-site

$25 - $30/hr

Technical Writer Richmond VA seeking a highly skilled Technical Writer with proven experience in ... Highly desired5YearsExperience writing for software products. (SaaS, desktop, or mobile)Highly ...

InterSystems

Technical Writer

Boston, MA

Technical Writers create reusable content to help a variety of audiences easily learn to use ... Cloud-based computing including microservices architecture, Kubernetes, and SaaS/PaaS * Popular ...

vTech Solution

Technical Writer

Richmond, VA · On-site

Technical Writer Location: Richmond, VA Duration: 05 months Interview Type: webcam or In-Person ... Experience writing documentation for software products , including SaaS, desktop, or mobile ...

Koch

Technical Writer

Wichita, KS · On-site

Required : • 5+ years technical writing experience in B2B SaaS or technical products • Proven track record building customer-facing knowledge bases and enablement programs • Exceptional writing ...

Instant Serve LLC

Technical Writer

Richmond, VA · On-site

$20 - $30/hr

Technical Writer - Richmond VA Must be able to work a hybrid schedule. $25-30/hr Technical Writer ... Highly desired5YearsExperience writing for software products. (SaaS, desktop, or mobile)Highly ...

Purple Drive Technologies

Technical writer

Austin, TX · On-site

Required Qualifications: • 8-12 years of experience in technical writing, preferably in a product-based or SaaS company. • Proven experience creating onboarding documentation and user guides for ...

InterSystems

Technical Writer

Boston, MA · On-site

They are seeking a Technical Writer to create reusable content that helps diverse audiences learn ... Kubernetes, and SaaS/PaaS • Popular programming languages such as Python and Java • AI or ...

InterSystems

Technical Writer

Boston, MA · On-site

The Technical Writer will create reusable content to help diverse audiences learn to use ... Kubernetes, and SaaS/PaaS • Popular programming languages such as Python and Java • AI or ...

Beyond SOF

Technical Writer 3

Richmond, VA

The Technical Writer will provide written product for technical and non-technical audiences in ... SaaS, desktop, or mobile)Required5YearsExperience with UX writing highly desirableHighly ...

MM International

Technical Writer

Harrisburg, PA · On-site

Technical Writer Location: Harrisburg, PA (once a month onsite) Duration: Contract 12 months Need ... SaaS, and serverless technologies. * Designing and implementing a centralized data model.

Accord Technologies Inc.

Technical Writer

Jackson, MS · On-site

... SaaS solutions, and data analysis. (3 Year) -Exceptional writing, editing, and proofreading skills, with a keen eye for detail. (5 Years) -Effective communication, organizational and time-management ...

Global point

Technical Writer 4

Richmond, VA · On-site

$20 - $25/hr

Title: Technical Writer 4 Location: Richmond, VA Duration: 1 Year This engagement will require ... Highly desired5Years Experience writing for software products. (SaaS, desktop, or mobile) Highly ...

Togetherwork

Technical Writer

Austin, TX

Technical Writer Department: Product & Strategy Reports to: Director, Product Content & Digital ... Experience in multi-product B2B SaaS environments. * Familiarity with Pendo or other digital ...

InterSystems

Technical Writer

Boston, MA · On-site

$80K - $104K/yr

Technical Writers create reusable content to help a variety of audiences easily learn to use ... Cloud-based computing including microservices architecture, Kubernetes, and SaaS/PaaS * Popular ...

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All JobsSaas Technical Writer Jobs

Saas Technical Writer information

See salary details

$13

$38

$66

How much do saas technical writer jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for saas technical writer in the United States is $38.94, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $47.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a SaaS Technical Writer, and why are they important?

To thrive as a SaaS Technical Writer, you need excellent writing, editing, and research skills, along with a solid understanding of software concepts and experience with SaaS platforms. Familiarity with documentation tools like Markdown, Confluence, or MadCap Flare, as well as version control systems such as Git, is typically required. Attention to detail, adaptability, and the ability to communicate complex information clearly are important soft skills in this role. These competencies ensure that technical documentation is accurate, user-friendly, and supports both customers and internal teams in using SaaS products effectively.

What are the typical challenges SaaS Technical Writers face when documenting rapidly evolving software products?

SaaS Technical Writers often encounter the challenge of keeping documentation up-to-date as new features and updates are released frequently. This requires close collaboration with product managers, developers, and QA teams to stay informed about changes and gather accurate information. Additionally, writers need to balance technical accuracy with clear, user-friendly language to cater to a diverse user base. Adapting to shifting priorities and managing multiple documentation projects simultaneously is also common, making strong organizational skills essential.

What is a SaaS Technical Writer?

A SaaS Technical Writer is a professional who creates clear, concise, and user-friendly documentation for Software as a Service (SaaS) products. Their work includes writing user guides, API documentation, release notes, FAQs, and online help content to assist customers and developers in understanding and effectively using the SaaS platform. They collaborate with engineers, product managers, and support teams to ensure documentation is accurate and up to date. A SaaS Technical Writer must be skilled in both technology and communication, making complex software concepts accessible to a wide range of users.

What is the difference between Saas Technical Writer vs Content Writer?

AspectSaas Technical WriterContent Writer
CredentialsTechnical writing certifications, familiarity with SaaS productsWriting or journalism background, SEO knowledge
Work EnvironmentTech companies, SaaS providers, software documentation teamsMarketing agencies, media outlets, online platforms
Employer & IndustrySaaS companies, tech startups, software development firmsMedia, marketing, digital content agencies
Search & Comparison IntentTechnical documentation, user guides, product manualsBlog posts, marketing content, articles

The main difference is that Saas Technical Writers focus on creating detailed technical documentation for SaaS products, while Content Writers produce a broader range of marketing and informational content. Both roles require strong writing skills, but Saas Technical Writers need technical expertise and familiarity with SaaS platforms.

Infographic showing various Saas Technical Writer job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 92% Full Time, and 7% Part Time. Highlights an 65% Physical, 6% Hybrid, and 29% Remote job distribution, with an average salary of $81,001 per year, or $38.9 per hour.
Technical Writer

Technical Writer

Playbook

Hoboken, NJ

Full-time

Medical, Retirement, PTO

Posted 29 days ago

Job description

Company Mission

At Playbook we believe that everyone deserves the ability to get ahead with incredible sports & academic programs. Through our best in class technology and integrated platform services we are revolutionizing the way that sports, education, and activity entrepreneurs launch and manage programs for students and communities across the world. 

We have an amazing list of customers and partners including professional sports teams, fortune 500 companies, and 100's of leading sports and activity organizations across the country. We also have established partnerships with star athletes including Kristaps Porzingis, Didi Gregorius, and over 30 other professional athletes and influencers who embody our values and support our mission.


About the Role

Playbook is seeking a talented and experienced technical writer to work alongside our development team to create, maintain, and publish articles in our knowledge base for our SAAS serving small sports, fitness, and activity organizations. Additionally, the ideal candidate will help with internal technical documentation and the documentation of developer requirements in Jira. We are seeking an experienced technical writer who is passionate about our mission with strong attention to detail and a track record of efficiently delivering exceptional knowledge base content.  It's a bonus if you have experience being part of scrum processes and are able to provide references who can confirm that you write incredibly clear and comprehensive Jira tickets.

Tasks, Duties, Responsibilities

  • Writing, publishing, and maintaining high-quality content within the support knowledge base including internal and public facing articles.
  • Communicate complex technical details to audiences of highly variable skill levels.
  • Communicate complex developer requirements to our team of developers in he form of thorough and clear Jira tickets.
  • Assist in creation of onboarding guides (userpilot/appcues).
  • Knowledge, Skills, Competencies
  • Experience in planning, leading, directing, and managing the build out of great knowledge bases for SAAS products. Please share the links to knowledge bases you have worked on including precisely what you did as part of the knowledge base build out and upkeep
  • Strong ability and proficiency writing and communicating with the english language.
  • Familiarity with using front-end online publishing languages including HTML, CSS, AWS preferred.
  • Familiarity with using back-end online publishing languages including python, experience with django preferred but not required
  • Knowledge of UI/UX terminology.
  • Ability to work independently and collaboratively in a fast-paced team environment.

Benefits

  • 401(k) and 401(k) matching
  • Paid Time Off
  • Health Reimbursement Account (HRA)
  • Paid Travel Opportunities


Apply