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Saas Order Management Jobs (NOW HIRING)

OR

$100K - $130K/yr

You will manage complex sales cycles for our best-in-class, SaaS order-to-cash solutions. You will identify cost-saving opportunities and demonstrate to prospects how our cloud-based solutions ...

OR

$100K - $110K/yr

You will manage complex sales cycles for our best-in-class, SaaS order-to-cash solutions. You will identify cost-saving opportunities and demonstrate to prospects how our cloud-based solutions ...

Oracle Cloud Order to Ship Lead

Frisco, TX · On-site

$101.30K - $172.20K/yr

Manage end-to-end configuration, administration, and support of ChRM components covering trade ... SaaS APIs. Abilities * Perform hands-on configuration across Oracle Cloud Supply Chain modules.

Manage end-to-end configuration, administration, and support of ChRM components covering trade ... SaaS APIs. Abilities * Perform hands-on configuration across Oracle Cloud Supply Chain modules.

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Saas Order Management information

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$13

$23

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How much do saas order management jobs pay per hour?

As of May 30, 2026, the average hourly pay for saas order management in the United States is $23.90, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in SaaS Order Management, and why are they important?

To thrive in SaaS Order Management, you need strong analytical skills, attention to detail, and experience with order processing and subscription management, often supported by a degree in business or a related field. Familiarity with CRM platforms like Salesforce, billing systems such as Zuora or Chargebee, and proficiency in Excel or similar reporting tools are typically required. Excellent communication, problem-solving abilities, and customer service orientation help professionals stand out in this role. These skills and qualities are essential for ensuring accurate order fulfillment, seamless customer experiences, and efficient revenue management in a fast-paced SaaS environment.

How does a SaaS Order Management professional typically collaborate with sales, finance, and customer success teams?

In SaaS Order Management, professionals act as a bridge between sales, finance, and customer success teams to ensure seamless order processing and customer satisfaction. They work closely with sales to verify order details and contract terms, coordinate with finance to manage billing and invoicing accuracy, and support customer success teams by addressing account changes or renewals. Regular cross-team meetings and using shared CRM or order management platforms are common practices, helping to resolve issues quickly and maintain a smooth customer journey.

What is SaaS order management?

SaaS order management refers to the process of handling customer orders for software-as-a-service (SaaS) products, typically through a cloud-based platform. This includes receiving, tracking, and fulfilling orders, managing subscriptions and renewals, invoicing, and ensuring accurate billing. Efficient SaaS order management helps companies streamline operations, reduce errors, and provide a better customer experience. It often integrates with other business systems like CRM, billing, and customer support tools.

What is the difference between Saas Order Management vs SaaS Customer Support Specialist?

AspectSaas Order ManagementSaaS Customer Support Specialist
Primary RoleManaging and processing customer orders within SaaS platformsProviding technical support and assistance to SaaS users
Required SkillsOrder processing, CRM tools, attention to detailCustomer service, troubleshooting, communication skills
Work EnvironmentOperations or sales teams, often in SaaS companiesCustomer support teams, help desks, or support centers
Common CertificationsCRM certifications, SaaS platform trainingCustomer service certifications, SaaS support training

While Saas Order Management focuses on processing and managing customer orders within SaaS platforms, SaaS Customer Support Specialists concentrate on assisting users with technical issues and inquiries. Both roles require familiarity with SaaS tools but serve different functions in the customer lifecycle.

Senior Systems Configurator, SAP Functional Analyst

Senior Systems Configurator, SAP Functional Analyst

General Motors

Warren, MI • On-site

Full-time

Posted 23 days ago


General Motors rating

8.1

Company rating: 8.1 out of 10

Based on 301 frontline employees who took The Breakroom Quiz

5th of 44 rated automakers


Job description

Job Description

General Motors is undergoing a major transformation, both in how we operate and in how we will influence the future of transportation. Our Software Services team is on the forefront of this work, emboldening our culture by seeking out determined, innovative individuals who will join our team to help move us forward and achieve our mission.

The General Motors Global IT Organization is seeking to identify highly motivated and qualified individuals for potential future opportunities as a Senior Systems Configurator - SAP Functional Analyst to design, configure, and support SAP solutions that enable our end-to-end value chain across:

  • Source-to-Deliver / Source-to-Pay (Supply Chain & Direct Material Sourcing and Procurement for Automotive)
  • Make-to-Ship (Manufacturing & Plant Operations)
  • Order-to-Delivery (Order Management & Distribution)

This requisition is intentionally broad across SAP specialties, including but not limited to SD, FI-CO, MM, PP, WM, EWM, Ariba Direct Material Sourcing and Procurement for Automotive, and S/4HANA. You do not need experience in all of the areas listed; we are seeking strong SAP talent across one or more of these modules and encourage candidates to apply even if their expertise is focused in specific domains.

Location: Warren, MI or Austin, TX

The Role

As an SAP Functional Analyst, you will collaborate with cross-functional teams in Product Lifecycle Management, Global Purchasing & Supply Chain (GPSC), Manufacturing, Logistics, and Order Management to gather requirements and to design, configure, and support SAP solutions that meet business needs across the Source-to-Deliver, Make-to-Ship, and Order-to-Delivery spaces. You will implement scalable SAP processes, ensure solutions align with industry best practices and GM's IT Solution Delivery Methodology, optimize business operations, support and extend SAP modules, drive process improvements through automation and standardization, and help design and build new SAP-based landscapes that transform how work is done today. You will:

  • Translate business needs into robust, integrated SAP configurations and functional designs.
  • Optimize business operations in areas such as Order Management, Pricing, Billing, Supply Chain, Logistics, Direct Material Sourcing & Procurement, Purchasing, Production Planning & Execution, Warehousing, and Master Data.
  • Support GM's journey to S/4HANA and SaaS-first solutions, helping rationalize and modernize the SAP and surrounding application landscape.

What You'll Do

  • Lead SAP configuration and solution design for core business processes such as Order to Cash, Procure to Pay, Production Planning & Execution, and related workflows.
  • Oversee financial postings, cost allocations, and supplier collaboration as they relate to your SAP functional domains.
  • Support sourcing, procurement, supplier management, production planning, logistics, inventory control, warehouse management, and goods movement processes.
  • Collaborate with business stakeholders, analysts, and technical teams to gather requirements and deliver SAP solutions that are scalable, secure, and aligned with GM standards.
  • Participate in testing, validation, and deployment of SAP enhancements and new functionalities; ensure strong end-to-end process validation.
  • Support integration of SAP with external systems, partnering with integration and infrastructure teams.
  • Help evaluate and rationalize the existing manufacturing, supply chain, and order management application landscape, determining which solutions are integrated with, absorbed into, or retired in favor of SAP S/4HANA and related SAP SaaS solutions.
  • Participate in SAP upgrades, migrations, and digital transformation initiatives, including S/4HANA and cloud/SaaS adoption.
  • Apply standard SAP functionality to meet business needs, minimizing custom development while still addressing critical gaps via RICEFW objects.
  • Contribute to application management and production support, including issue triage, root-cause analysis, and continuous improvement in your functional areas.
  • Create and maintain process documentation, configuration guides, and training materials to support adoption and reuse.
  • Mentor junior team members and promote best practices in SAP solution delivery, testing, and operations.
  • Adhere to organizational IT standards, security protocols, and industry best practices, including relevant regulatory and internal control requirements.

Your Skills & Abilities (Required Qualifications)

- Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Engineering, Business Computing, Information Systems, Supply Chain) or equivalent experience.

- Several years of hands-on SAP experience, including configuration of one or more relevant modules, for example:

  • SD Order Management, Pricing, Billing, Order-to-Cash.
  • FI-CO integration with Supply Chain, Manufacturing, or Order Management.
  • MM, WM, EWM procurement, inventory, warehouse, and logistics execution.
  • PP / Manufacturing production planning and execution, plan-to-produce.
  • DMe/DMC SAP Digital Manufacturing or other digital manufacturing solutions, and integration with plant-floor and logistics systems.
  • Ariba Direct Material Sourcing and Procurement for Automotive.
  • S/4HANA functional configuration and extensibility.

- Strong understanding of SAP principles and extensibility approaches, including how to design upgrade-safe, cloud-compliant solutions.

- Solid business process knowledge in areas such as Order Management, Pricing, Billing, Supply Chain, Logistics, Direct Material Sourcing & Procurement, Purchasing, Production Planning, Warehousing, and Master Data.

- Experience supporting integration with other SAP modules and external systems, including familiarity with common interface technologies (e.g., IDocs, APIs, middleware).

- Familiarity with software testing, automation, and quality assurance practices; ability to define and execute test plans and support automated/regression testing.

- Ability to debug and analyze SAP systems, preferably with some ABAP knowledge to support issue analysis and collaboration with development teams.

- Demonstrated analytical and problem-solving skills, with a structured approach to diagnosing issues and proposing options.

- Strong commitment to continuous improvement, teamwork, and integrity, including willingness to learn new SAP and cloud capabilities.

What Will Give You a Competitive Edge (Preferred Qualifications)

- SAP certification in one or more relevant modules (e.g., SD, MM, PP, WM/EWM, FI-CO, Ariba, S/4HANA).

- Experience with SAP Automotive Suite or similar industry-specific solutions supporting OEMs, suppliers, or complex manufacturing.

- Familiarity with the SAP Integrated Tool Chain - including Signavio (process modeling), SAP Cloud ALM (CALM), and Tricentis (Tosca) - as well as SAP Fiori and SAP BTP, especially for cloud-based SAP extensions and integrations.

- Exposure to SAP AI / analytics capabilities and apply analytics/AI in manufacturing, supply chain, or order management use cases.

- Experience with EDI transaction sets (ANSI X12, EDIFACT) and related communication protocols, and/or other integration platforms (e.g., SAP PI/PO, SAP Integration Suite, Sterling, Connect Direct).

- Background working with manufacturers, suppliers, or service providers, ideally in automotive or complex discrete manufacturing environments.

- Prior consulting experience or working with global stakeholder groups, including experience in regulated environments (e.g., SOX, internal controls, legal/tax requirements).

Hybrid: This role is categorized as hybrid. The successful candidate is expected to report to Warren, MI or Austin, TX, three times per week, at minimum, or as dictated by business needs.

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. This job may be eligible for relocation benefits.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.


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About General Motors

Sourced by ZipRecruiter

General Motors is a company with global scale and capabilities, headquartered in Detroit, Michigan, with employees around the world. The company employs over 165,000 people, serves six continents, operates across 22 time zones, and has a diverse workforce speaking 75 languages1. GM’s vision is to drive the world forward by pioneering innovations that move and connect people to what matters. The company is working towards an all-electric future with its new Ultium Platform and is pushing transportation options beyond our wildest imaginations with autonomous vehicles. GM is also committed to becoming the most inclusive company in the world.

Industry

Transportation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1908