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Rv Service Writer Jobs (NOW HIRING)

Good Life RV

RV Service Tech

Bevington, IA · On-site

$30 - $45/hr

Performing pre-delivery inspections; reading and writing the causes and corrections on repair ... RV Technical Institute Certification preferred. To be successful in the trade, RV Service ...

Bretz RV & Marine

RV Service Advisor

Liberty Lake, WA · On-site

$55K - $110K/yr

Are you the best service writer in your area? If so, we want you as our RV Service Writer. We need an outstanding communicator with a professional appearance and a strong work ethic, someone who is ...

Bretz RV & Marine

RV Service Advisor

Liberty Lake, WA · On-site

$55K - $80K/yr

Are you the best service writer in your area? If so, we want you as our RV Service Writer. We need an outstanding communicator with a professional appearance and a strong work ethic, someone who is ...

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Rv Service Writer information

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$11

$24

$42

How much do rv service writer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for rv service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is an RV service writer?

RV Service Writers are professionals who serve as the main point of contact between customers and the service department in an RV dealership or repair center. They are responsible for understanding customers' concerns, documenting service requests, providing estimates, scheduling appointments, and communicating updates throughout the repair process. Their role ensures that customers' RV maintenance and repair needs are accurately conveyed to technicians and that the service experience is smooth and efficient.

How does an RV service writer typically interact with technicians and customers during the repair process?

An RV Service Writer serves as a key liaison between customers and the service team. They are responsible for clearly communicating customer concerns and requests to technicians, and then relaying updates or recommendations back to the customer throughout the repair process. This role requires strong organizational and interpersonal skills to ensure that work orders are accurate, timelines are managed, and customer expectations are met. Frequent communication and teamwork with both technicians and parts departments are also essential to keep repairs on track.

What are the key skills and qualifications needed to thrive as an RV service writer, and why are they important?

To thrive as an RV Service Writer, you need a solid understanding of RV maintenance and repair processes, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with service management software, scheduling tools, and parts inventory systems is important for managing workflow efficiently. Excellent communication, customer service, and problem-solving skills help you build rapport with clients and coordinate between technicians and customers. These abilities are crucial for ensuring customer satisfaction, accurate service documentation, and smooth operations in an RV service department.

What is the difference between Rv Service Writer vs Rv Technician?

AspectRv Service WriterRv Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical certifications, mechanical skills
Work EnvironmentFront desk, customer interaction, office settingGarage, repair bays, hands-on mechanical work
Primary ResponsibilitiesScheduling repairs, estimating costs, communicating with customersDiagnosing issues, repairing RV systems, maintenance

The main difference is that an Rv Service Writer focuses on customer communication, scheduling, and estimating repairs, while an Rv Technician performs the actual mechanical repairs and diagnostics. Both roles are essential in the RV service industry but require different skill sets and certifications.

Can you be an Rv Service Writer with no experience?

An RV Service Writer typically needs some knowledge of RV systems and good communication skills, but prior experience is not always required. Employers may provide on-the-job training and look for candidates with strong customer service abilities and a willingness to learn. Certifications or technical knowledge can be beneficial but are not always mandatory for entry-level positions.

How does an RV Service Writer get paid?

An RV Service Writer typically earns a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive hourly wages, especially if working in a dealership or repair shop, and often benefit from performance incentives tied to customer satisfaction and sales targets.
More about Rv Service Writer jobs

What states have the most Rv Service Writer jobs?

States with the most job openings for Rv Service Writer jobs include:

What are popular job titles related to Rv Service Writer jobs?

For Rv Service Writer jobs, the most frequently searched job titles are:

Rv Service Writer jobs near you
Infographic showing various Rv Service Writer job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

RV Service Advisor - Customer Service & Service Operations

Abilene, KS • On-site

Four Seasons RV
See more jobs at Four Seasons RVexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

RV Service Advisor
Four Seasons RV - Abilene, Kansas
Full-Time | On-Site
Build a Career Helping People Enjoy the RV Lifestyle
Four Seasons RV is looking for an experienced, organized, customer-focused Service Advisor to join our team at our Abilene, Kansas location.
We are a family-owned and operated RV dealership with multiple locations in Kansas, and we believe our employees and our customers should be treated like people-not numbers.
The Service Advisor is one of the most important positions in our dealership. You will be the primary connection between our customers and our service department, helping customers understand what is happening with their RV while coordinating with technicians, parts personnel, warranty staff and service management to keep repairs moving.
If you are a great communicator, highly organized, comfortable with computers, able to handle multiple priorities and enjoy being part of a team, we want to talk with you.
What You'll Do
As an RV Service Advisor, you will help manage the customer's service experience from the initial appointment through final pickup.
Your responsibilities will include:
  • Greet customers and professionally discuss their RV service and repair concerns.
  • Listen carefully and accurately document each customer's concerns on the repair order.
  • Schedule service appointments and help manage the daily service workload.
  • Maintain accurate customer, RV and repair information in our dealership management system.
  • Review repair orders and make sure customer concerns are clearly documented for technicians.
  • Communicate with technicians, the Shop Foreman, Parts Department, Warranty Department and Service Manager throughout the repair process.
  • Prepare and communicate repair estimates to customers.
  • Obtain customer authorization before approved work is performed.
  • Provide customers with timely and professional updates regarding the status of their RV.
  • Follow up on parts orders, backorders and other items that may delay completion.
  • Communicate changes in estimated completion dates as soon as they become known.
  • Document customer approvals, declined repairs, conversations and repair status accurately in the computer.
  • Help ensure completed work has gone through the appropriate quality-control process before customer pickup.
  • Review completed repairs and charges with customers in a clear, professional manner.
  • Help identify additional maintenance or repair needs when appropriate.
  • Work closely with the entire service team to improve productivity, customer satisfaction and department performance.
  • Maintain organized and accurate repair orders throughout the entire service process.
  • Follow up with customers after service when appropriate.
  • Help create the kind of service experience that earns repeat customers and referrals.
What We're Looking For
The right person for this position does not simply answer phones and write repair orders. We are looking for someone who takes ownership of the customer experience.
Excellent Communication Skills
You must be able to communicate professionally with customers, technicians, managers and coworkers.
That includes being comfortable having conversations when repairs are delayed, additional work is discovered or a customer has a concern.
We believe customers should receive communication before they have to call us asking for an update.
Strong Computer Skills
This position requires frequent computer use throughout the day.
You should be comfortable learning and working with:
  • Dealership management software
  • Repair orders
  • Customer records
  • Email
  • Text communication
  • Scheduling systems
  • Parts and service information
  • Microsoft Office or similar business software

Accurate documentation is a major part of this job.
Organization and Follow-Through
Our Service Advisors may have multiple customers, technicians, repair orders, estimates, parts orders and approvals in progress at the same time.
You need to be able to prioritize work, maintain accurate notes and follow an issue through to completion.
Teamwork
Service Advisors do not work alone.
You will work closely with our technicians, Shop Foreman, Parts Department, Warranty Department, Service Manager, Sales Department and other dealership employees.
We are looking for someone who wants the entire department to succeed-not someone who believes, "That's not my job."
Preferred Qualifications
  • Previous Service Advisor, Service Writer or customer service experience preferred.
  • Automotive, RV, powersports, marine, equipment or dealership service experience is a plus.
  • RV industry experience is helpful but not required for the right candidate.
  • Excellent verbal and written communication skills.
  • Strong computer and data-entry skills.
  • Strong organizational and time-management skills.
  • Ability to manage multiple customers and repair orders simultaneously.
  • Ability to communicate professionally with customers in both positive and challenging situations.
  • Strong attention to detail.
  • Ability to work effectively as part of a team.
  • Willingness to learn RV systems, terminology and repair processes.
  • Dependable attendance and professional conduct.
What We Offer
Four Seasons RV offers a competitive compensation and benefits package that includes:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • Paid Time Off
  • Paid Holidays and other applicable employee benefits
  • Employee purchasing opportunities and dealership benefits where applicable
  • Training and opportunities to grow within the company
  • A stable, family-owned business
  • A team-oriented working environment
  • Opportunities for advancement as our company continues to grow
Why Four Seasons RV?
Four Seasons RV has built its business around long-term relationships with our customers and our employees.
We are family owned and operated, with multiple dealership locations in Kansas, and our owners and managers are actively involved in the business.
We believe great customer service starts with great employees.
That means giving employees clear expectations, the tools they need to succeed, opportunities to improve their skills and the ability to build a career rather than simply fill a position.
For the right person, this is an opportunity to become an important part of a growing Kansas RV dealership.
The Person Who Will Succeed Here
You may be a great fit if you are the type of person who:
  • Likes talking with customers.
  • Returns phone calls and messages.
  • Doesn't let things fall through the cracks.
  • Enjoys solving problems.
  • Keeps good notes.
  • Is comfortable using technology.
  • Can remain professional when a customer is frustrated.
  • Communicates problems instead of hiding them.
  • Likes working with technicians and other departments.
  • Takes ownership of getting things completed.
  • Understands that excellent communication is just as important as the repair itself.

You do not necessarily need years of RV experience if you have the communication skills, organization, computer ability and willingness to learn that this position requires.
Experience from automotive dealerships, equipment dealers, powersports dealerships, marine dealerships, service businesses or other customer-facing repair environments may transfer very well to this position.
Location
Four Seasons RV
Abilene, Kansas
Position Type: Full-Time, On-Site
Apply Today
If you are an excellent communicator who enjoys helping customers, staying organized and working as part of a team, we would like to hear from you.
Please submit your resume and tell us briefly about your previous customer service, service advising, dealership or related experience.
Four Seasons RV - Where the Fun and Adventure Begins.
Equal Employment Opportunity
Four Seasons RV is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit and business needs. We do not discriminate in employment on the basis of any status protected by applicable federal, state or local law.
Reasonable accommodations are available to qualified applicants and employees with disabilities as required by applicable law.

Apply