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Rv Service Writer Jobs (NOW HIRING)

Blue Compass RV

RV Service Writer

Leeds, UT · On-site

$70K - $85K/yr

Service Advisor Opportunity at Blue Compass RV Start your journey with Blue Compass RV as we are ... Excellent communication skills both verbal and written * Proven ability to navigate customer ...

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Rv Service Writer information

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How much do rv service writer jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for rv service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is the difference between Rv Service Writer vs Rv Technician?

AspectRv Service WriterRv Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical certifications, mechanical skills
Work EnvironmentFront desk, customer interaction, office settingGarage, repair bays, hands-on mechanical work
Primary ResponsibilitiesScheduling repairs, estimating costs, communicating with customersDiagnosing issues, repairing RV systems, maintenance

The main difference is that an Rv Service Writer focuses on customer communication, scheduling, and estimating repairs, while an Rv Technician performs the actual mechanical repairs and diagnostics. Both roles are essential in the RV service industry but require different skill sets and certifications.

What are the key skills and qualifications needed to thrive as an RV Service Writer, and why are they important?

To thrive as an RV Service Writer, you need a solid understanding of RV maintenance and repair processes, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with service management software, scheduling tools, and parts inventory systems is important for managing workflow efficiently. Excellent communication, customer service, and problem-solving skills help you build rapport with clients and coordinate between technicians and customers. These abilities are crucial for ensuring customer satisfaction, accurate service documentation, and smooth operations in an RV service department.

What are RV Service Writers?

RV Service Writers are professionals who serve as the main point of contact between customers and the service department in an RV dealership or repair center. They are responsible for understanding customers' concerns, documenting service requests, providing estimates, scheduling appointments, and communicating updates throughout the repair process. Their role ensures that customers' RV maintenance and repair needs are accurately conveyed to technicians and that the service experience is smooth and efficient.

How do I become a service writer?

To become an RV service writer, you typically need a high school diploma or equivalent, strong communication skills, and some experience in customer service or automotive repair. Familiarity with repair orders, parts, and service procedures is helpful, and some employers may prefer candidates with technical knowledge or certifications in automotive or RV maintenance.

Do service writers make a lot of money?

RV service writers typically earn a salary that varies based on experience, location, and the size of the dealership or repair shop. On average, they make a moderate income, with potential for bonuses or commissions based on sales and customer satisfaction. Skilled service writers with certifications and good communication skills can increase their earning potential.

Are RV techs in demand?

RV service technicians are in demand due to the growing popularity of recreational vehicles and increased travel. The job requires technical skills, knowledge of RV systems, and often certification, with opportunities available in repair shops, dealerships, and mobile service settings.

How does an RV Service Writer typically interact with technicians and customers during the repair process?

An RV Service Writer serves as a key liaison between customers and the service team. They are responsible for clearly communicating customer concerns and requests to technicians, and then relaying updates or recommendations back to the customer throughout the repair process. This role requires strong organizational and interpersonal skills to ensure that work orders are accurate, timelines are managed, and customer expectations are met. Frequent communication and teamwork with both technicians and parts departments are also essential to keep repairs on track.

What is an RV service writer?

An RV service writer is a professional who acts as a liaison between customers and the service department at an RV repair facility. They document customer concerns, prepare repair orders, and communicate repair progress, often using computer systems and technical knowledge of RV systems. Strong communication skills and familiarity with RV components are essential for this role.
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Rv Service Writer jobs near you
RV Service Writer

RV Service Writer

Blue Compass RV

Leeds, UT • On-site

$70K - $85K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Blue Compass RV rating

6.1

Company rating: 6.1 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

97th of 143 rated car dealerships

Job description

Service Advisor Opportunity at Blue Compass RV

Start your journey with Blue Compass RV as we are looking for a Service Advisor to join our team!

The Service Advisor plays a critical role in delivering exceptional customer experience while driving service department success. This position serves as the primary liaison between customers and technicians ensuring clear communication, accurate service recommendations, and efficient workflow.

We are looking for a sales-minded professional who can confidently guide customers through their service needs, identify additional opportunities, and handle challenging situations with professionalism and care.

This is a salary + commission-based role, offering strong earning potential for individuals who thrive in a performance-driven environment.

Compensation: $70k-$85k (salary + commission role)

Our benefits include:

  • Medical, dental, vision, disability, FSA's, and life insurance
  • Paid Time Off and paid holidays
  • 401K
  • Pet Insurance
  • 5-day work week
  • Employee Assistance Program (EAP)
  • Legal Coverage and Identity Theft Protection
  • Referral Program
  • Ongoing Training and Development Programs
  • Structured Career Path with advancement opportunities

What you'll do:

  • Serve as the primary point of contact for customers from service check-in through completion
  • Build relationships with customers and identify service needs with a sales-driven approach
  • Provide accurate estimates for repairs and installations prior to scheduling
  • Communicate clearly with technicians to ensure accurate diagnostics and timely completion
  • Keep customers informed of repair progress and manage expectations
  • Address customer concerns and escalated situations with professionalism, empathy, and a solution-oriented approach
  • Identify upsell opportunities to maximize service revenue
  • Maintain accurate documentation, work orders, and communication records
  • Manage multiple tasks in a fast-paced service environment

What we are looking for:

  • Strong sales mentality with the ability to recommend and close additional services
  • Excellent communication skills both verbal and written
  • Proven ability to navigate customer concerns and service recovery situations with confidence and professionalism
  • Ability to multitask and stay organized in a fast-paced environment
  • Strong attention to detail and follow-up skills
  • Solid computer skills and ability to navigate service systems
  • Team-oriented mindset with the ability to work closely with technicians and leadership

What you can bring to the table:

  • Minimum of 1 year of service advisor, automotive, or related experience preferred
  • Previous RV or camping lifestyle experience is a plus
  • Automotive or service industry background preferred
  • Strong customer service and problem-solving skills
  • Ability to work daily on a computer and perform internet searches as needed
  • Valid driver's license required

What we have to offer:

Blue Compass RV, based out of Fort Lauderdale, is the fastest-growing RV company with over 100+ dealerships nationwide. We staff each dealership with the best people in the business and are known for the great care we take with both our customers and associates. You are not just an employee — you are family. We invest in our team through training, development, and clear career growth opportunities.

If you are ready for a rewarding career with competitive salary + commission compensation, excellent benefits, and opportunities to grow, consider joining the Blue Compass RV team. Be a part of the best customer experience team in the RV industry

Blue Compass RV is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

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