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Rtv Return To Vendor Associate Jobs (NOW HIRING)

The Return to Vendor Specialist manages the return-to-vendor process for damaged, defective, incorrect, excess, and otherwise eligible merchandise. This position inspects products, determines ...

The Return to Vendor Specialist manages the return-to-vendor process for damaged, defective, incorrect, excess, and otherwise eligible merchandise. This position inspects products, determines ...

RTV Clerk

Richmond, VA · On-site

$15.50 - $18.50/hr

Position Summary Checks damaged, deleted, and defective goods to Return-to-Vendor inventory in the ... Stocks on RTV area shelves. Observes items for leaks and jagged edges, handles carefully, stores ...

RTV Clerk

Stone Mountain, GA · On-site

$15.25 - $18.25/hr

Position Summary Checks damaged, deleted, and defective goods to Return-to-Vendor inventory in the ... Stocks on RTV area shelves. Observes items for leaks and jagged edges, handles carefully, stores ...

RTV Clerk

Monrovia, MD · On-site

$16 - $19.25/hr

Position Summary Checks damaged, deleted, and defective goods to Return-to-Vendor inventory in the ... Stocks on RTV area shelves. Observes items for leaks and jagged edges, handles carefully, stores ...

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Rtv Return To Vendor Associate information

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$14

$34

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How much do rtv return to vendor associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for rtv return to vendor associate in the United States is $34.88, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $43.51 per hour, depending on experience, location, and employer.

What is an RTV Return to Vendor Associate?

RTV (Return to Vendor) Associates are responsible for managing and processing products that need to be returned to vendors or suppliers. Their duties typically include inspecting returned merchandise, preparing items for shipment back to vendors, updating inventory systems, and ensuring all documentation is accurate. RTV Associates play a key role in maintaining inventory accuracy and minimizing losses for retailers by handling defective, damaged, or unsold goods according to company policies.

What are the key skills and qualifications needed to thrive as an RTV Return to Vendor Associate?

To thrive as an RTV (Return to Vendor) Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with inventory management systems, barcode scanners, and retail return processes is typically required. Excellent communication, problem-solving abilities, and teamwork help you coordinate with vendors and internal departments efficiently. These skills ensure accurate processing of returns, minimize losses, and support smooth store operations.

What are some common challenges faced by an RTV Return to Vendor Associate, and how can they be managed effectively?

RTV Associates often encounter challenges such as handling large volumes of returned merchandise, ensuring accurate documentation, and coordinating with multiple departments to process returns efficiently. Managing these tasks requires strong organizational skills, attention to detail, and effective communication with vendors, warehouse staff, and inventory teams. Utilizing inventory management systems and following established return protocols can help minimize errors and streamline the workflow, making the process more efficient and reducing the risk of discrepancies.

What is the difference between Rtv Return To Vendor Associate vs Warehouse Associate?

AspectRtv Return To Vendor AssociateWarehouse Associate
Primary ResponsibilitiesProcessing returned goods, coordinating with vendors, managing return documentationReceiving, storing, and organizing inventory in the warehouse
Required SkillsAttention to detail, communication, basic computer skillsPhysical stamina, organization, inventory management
Work EnvironmentOffice and warehouse settings, interaction with vendorsWarehouse floor, physical work environment
Common CertificationsNone typically required, but logistics or inventory certifications can helpNone typically required

The Rtv Return To Vendor Associate focuses on managing product returns to vendors, requiring communication and documentation skills. In contrast, a Warehouse Associate handles physical inventory tasks within the warehouse. While both roles involve inventory management, the Rtv Associate emphasizes return processes and vendor coordination, whereas the Warehouse Associate is more physically oriented with inventory storage and movement.

What cities are hiring for Rtv Return To Vendor Associate jobs?

Cities with the most Rtv Return To Vendor Associate job openings:

What states have the most Rtv Return To Vendor Associate jobs?

States with the most job openings for Rtv Return To Vendor Associate jobs include:

What are popular job titles related to Rtv Return To Vendor Associate jobs?

For Rtv Return To Vendor Associate jobs, the most frequently searched job titles are:

Infographic showing various Rtv Return To Vendor Associate job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $72,549 per year, or $34.9 per hour.

Return to Vendor Specialist

Rapid City, SD • On-site

$25 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Mead Lumber rating

7.6

Company rating: 7.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

9th of 52 rated home improvement retailers


Job description

Company Overview: Mead Lumber Company is a leading provider of products for professional contractors, builders, and remodelers. With 50+ operating locations across nine Midwestern states, we are proud to be 100% employee-owned and ranked as the 12th largest building material supplier to professional builders in the U.S. At Mead Lumber, we strive to create a team that works and succeeds together every day in an authentic, team-oriented setting.
Why Join Us?
  • Employee Ownership: As a 100% employee-owned company, you will have a stake in our shared success.
  • Work-Life Balance: Enjoy flexible scheduling options that support your lifestyle.
  • Career Growth: We are committed to your professional development, providing ongoing learning and advancement opportunities.

Job Summary: The Return to Vendor Specialist manages the return-to-vendor process for damaged, defective, incorrect, excess, and otherwise eligible merchandise. This position inspects products, determines appropriate disposition, obtains and tracks vendor return authorizations, prepares required documentation, coordinates product movement and shipment, monitors vendor credits and claims, and maintains accurate inventory and return records. The role works closely with purchasing, sales, yard, warehouse, delivery, accounts payable, vendors, and management to resolve product issues, protect inventory accuracy, recover vendor credits, and support efficient store operations.
Pay for this Role: $25.00 - $30.00 per hour.
Key Responsibilities:
Return to Vendor Coordination & Claims
  • Manage return-to-vendor activity from identification through final disposition, including damaged, defective, incorrect, excess, special-order, and other eligible merchandise.
  • Obtain and track vendor return authorizations, return instructions, claim numbers, freight arrangements, and other required approvals or documentation.
  • Communicate professionally with vendors, purchasing, sales, and management to resolve return questions, disputed claims, high-value items, policy exceptions, and outstanding credits.

Product Inspection & Disposition
  • Inspect lumber, building materials, hardware, tools, and related products for condition, completeness, damage, defects, contamination, and return eligibility.
  • Determine whether merchandise should be returned to stock, discounted, held for vendor return, placed in a designated damaged-goods area, or disposed of according to company procedures and vendor requirements.
  • Identify concealed damage, missing components, special-order items, non-returnable products, and vendor-specific return requirements, and document findings clearly.
  • Coordinate with yard, warehouse, delivery, sales, and purchasing teams to label, stage, move, consolidate, or prepare return merchandise for pickup or shipment while preventing inventory loss or misplacement.

Inventory, Records & Vendor Claims
  • Maintain accurate records of vendor return, return authorizations, claims, credits, inventory adjustments, damaged merchandise, freight issues, and product disposition.
  • Complete inventory, order-entry, point-of-sale, and other system transactions promptly and accurately, including required notes, reason codes, quantities, and supporting documentation.
  • Prepare and maintain freight-damage documentation, photographs, packing information, bills of landing, claim support, and other vendor-required return documentation.
  • Track outstanding vendor returns and credits through completion; reconcile physical product disposition with system records and report discrepancies or aging items to management.
  • Identify recurring product quality, freight damage, vendor performance, or return-process issues and communicate trends to purchasing and management.

Customer Return Support, Organization, Safety & Team Support
  • Maintain clean, organized, and secure vendor-return and damaged-product areas with merchandise clearly identified and separated by disposition status.
  • Assist with customer-return intake, product verification, and disposition questions as needed, and ensure merchandise approved for resale is returned to the proper bin, rack, showroom, or yard location.
  • Operate forklifts and other material-handling equipment only when trained, certified, and authorized, and complete required pre-use inspections.
  • Follow all company safety policies, personal protective equipment requirements, lifting practices, traffic controls, and housekeeping standards while working in the store, warehouse, and lumber yard.
  • Support customer service, stocking, inventory counts, yard operations, receiving, and other store functions as needed during busy periods.
  • Perform additional duties as assigned to support business and operational needs.

Qualifications and Requirements:
Education & Experience
  • High school diploma or GED required.
  • Previous experience in customer service, retail, receiving, purchasing, warehouse, yard, construction supply, or lumber and building materials preferred.
  • Experience using point-of-sale, order-entry, purchasing, receiving, or inventory management systems preferred.
  • Forklift certification required; must maintain certification and authorization in accordance with company policy.

Skills & Competencies
  • Working knowledge of lumber, building materials, hardware, construction products, units of measure, and product condition standards is preferred.
  • Strong attention to detail, organization, and recordkeeping skills.
  • Excellent communication, follow-up, judgment, customer service, and problem-solving abilities.
  • Ability to perform basic business math and accurately process quantities, vendor credits, claims, and inventory adjustments.
  • Basic computer skills and the ability to learn company point-of-sale, inventory, purchasing, receiving, and communication systems.
  • Ability to work independently, follow established policies, manage multiple priorities, and collaborate effectively in a fast-paced environment.
  • Dependable attendance, professional conduct, and a commitment to protecting customer and company information.

Physical & Work Environment Requirements
  • Ability to lift and carry up to 50 pounds regularly and request assistance or use material-handling equipment for heavier or awkward items.
  • Ability to stand, walk, bend, stoop, reach, climb, push, pull, and perform repetitive handling throughout the workday.
  • Ability to work indoors and outdoors in varying weather conditions, temperatures, dust, noise, and active vehicle or equipment areas.
  • Ability to safely operate in a retail store, warehouse, and lumber yard environment and wear required personal protective equipment.

Once eligible, you will participate in our ESOP (Employee Stock Ownership Plan), a unique benefit that can provide a financial source for your future/retirement that very few companies offer. We also offer our employees competitive pay as well as the benefits listed below:
Additional Benefits Include:
  • Medical, Dental, and Vision Plans
  • 100% Employer Paid Group Term Life, AD&D, and STD
  • Additional Voluntary Life, AD&D, and LTD
  • Paid Time Off & Holiday Pay
  • Flexible Spending Accounts
  • 401(k) Plan
  • Scholarship & Tuition Assistance Programs
  • Employee Assistance Program

Equal Employment Opportunity: Mead Lumber Company is an Equal Employment Opportunity Employer. We consider applicants for all positions without regard to race, color, sex, ethnicity, national origin, religion, gender, age, pregnancy, marital status, veteran's status, sexual orientation, genetic information, disability, or any other protected basis prohibited by law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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