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Rta Jobs in Riverside, CA (NOW HIRING)

Able to update the existing RTA/API framework * At least 2 years of experience in any one of the agile methodologies * Strong communication, articulation skills also good exposure w.r.t client ...

Able to update the existing RTA/API framework * At least 2 years of experience in any one of the agile methodologies * Strong communication, articulation skills also good exposure w.r.t client ...

.Net Developer

Irvine, CA · On-site

$51.75 - $68.50/hr

Able to update the existing RTA/API framework * At least 2 years of experience in any one of the agile methodologies * Strong communication, articulation and team leading skills also good exposure w ...

.NET Developer

Irvine, CA

$51.75 - $68.50/hr

Able to update the existing RTA/API framework At least 2 years of experience in any one of the agile methodologies Strong communication, articulation skills also good exposure w.r.t client ...

Body Mechanic B

Riverside, CA · On-site

$38.57/hr

RTA'S MISSION STATEMENT We enrich lives by removing barriers to connect our community to more. JOB SUMMARY The Riverside Transit Agency is recruiting for the position of Body Mechanic B in our ...

Manage and maintain company RTA maintenance program, work order data and recurring preventative maintenance schedules. * Ensure vehicle documentation (i.e., registration, insurance, etc.) is current ...

Maintenance Manager

Rialto, CA · On-site

$97K - $138K/yr

Manage and maintain company RTA maintenance program, work order data and recurring preventative maintenance schedules. * Ensure vehicle documentation (i.e., registration, insurance, etc.) is current ...

Ensure operating systems (RTA, DCS) and maintenance administrative requirements are managed properly * Ensure QA requirements are met at all levels of the department; results are shared with the team

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Rta information

See Riverside, CA salary details

$44.9K

$54.3K

$66.2K

How much do rta jobs pay per year?

As of Aug 8, 2026, the average yearly pay for rta in Riverside, CA is $54,265.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $54,200.00 per year, depending on experience, location, and employer.

What are the typical challenges an RTA faces in a contact center environment?

One common challenge for RTAs is balancing the real-time demands of fluctuating call volumes with the need to maintain service level agreements, often requiring quick decision-making and strong problem-solving skills. The fast-paced nature of contact centers means RTAs must monitor multiple data streams and be ready to adjust staffing or schedules at a moment's notice. Collaboration with operations leaders, team supervisors, and agents is essential to implement changes effectively. By managing these challenges, RTAs play a pivotal role in maintaining efficient call center operations and delivering a positive customer experience.

What is an RTA?

An RTA (Real-Time Analyst) job involves monitoring and managing workforce performance in real time to ensure efficient staffing and workflow in call centers or operational environments. RTAs track key metrics like call volume, agent adherence, and service levels to optimize productivity. They adjust schedules, reallocate resources, and provide recommendations to meet performance goals. Effective RTAs help maintain service quality while balancing workforce efficiency.

What are the key skills and qualifications needed to thrive in the RTA position, and why are they important?

To thrive as an RTA (Real-Time Analyst), you typically need strong analytical abilities, a background in workforce management or contact center operations, and proficiency with workforce management (WFM) tools. Familiarity with platforms like NICE, Aspect, Genesys, or Verint, along with certifications in WFM or analytics, is highly valued. Excellent communication, adaptability, and attention to detail are important soft skills for delivering actionable insights and collaborating with multiple teams. These capabilities are crucial for optimizing staffing, responding to real-time changes, and ensuring service level objectives are met in dynamic environments.

What cities near Riverside, CA are hiring for Rta jobs? Cities near Riverside, CA with the most Rta job openings:
Infographic showing various Rta job openings in Riverside, CA as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,265 per year, or $26.1 per hour.

Coach Operator INTERNAL APPLICANTS ONLY

RIVERSIDE TRANSIT AGENCY

Riverside, CA • On-site

$29.42/hr

Full-time

Re-posted 2 days ago


Job description

RTA'S MISSION STATEMENT We enrich lives by removing barriers to connect our community to more. JOB SUMMARY   The Riverside Transit Agency is recruiting to fill current openings for our Full Time Coach Operator position. Our Coach Operators operate the Agency's 40' transit bus fleet and provide safe, dependable and courteous public transportation service for the citizens of the RTA Service area.

Please be advised that this may involve assignment at either our Riverside or Hemet locations. Applicants must be available to work 7 days per week, including holidays and all shifts. ESSENTIAL DUTIES/RESPONSIBILITIES Essential job duties include but not limited to: Operate Agency transit and support vehicles in both revenue and non-revenue service; Maintain an established schedule along a designated route; Be available to operate Agency buses on pre-assigned shifts; Be responsible for the safety of passengers; Collect proper fares according to Agency tariffs; Give transit information; Collect patronage and revenue data as assigned; Prepare report forms; Report equipment defects or failures; And other related tasks as assigned.

The position will function under the general supervision of the Director of Operations and/or the Assistant Operations Manager(s) and under the direct supervision of the Operations Supervisor(s). QUALIFICATION GUIDELINES REQUIREMENTS: Current RTA Community Bus Operator Must have successfully completed the 120-day probationary period. If not fully licensed, must obtain a Class B Permit/License with endorsements.

CERTIFICATES, LICENSES, REGISTRATION NOTE: In order to be prepared and successful in the recruitment process, interested applicants are urged to visit the California DMV website to obtain study guides and prepare for the Class B permit exams. Please click this link to go to the DMV Study Guide: DMV Study Guide Prior to appointment to the position: Candidates must provide proof of a Class B Permit with the passenger and airbrake endorsements; or a current Class A or B License with the proper endorsements. Continued employment is contingent based on the following requirements: All Coach Operators are required to maintain a valid Class B Driver's License, with the proper endorsements and current medical certificate.

Note to Internal Candidates: The following areas will be reviewed as part of the selection process: Will be required to pass job related skills test(s).Testing may include, but is not limited to: Written test(s) Oral test(s) Practical test(s) Past year performance record will be reviewed: Discipline other than attendance & accidents - only 1 written warning in last year. Excludes accidents and attendance, which are described below. Must have zero additional disciplinary actions, i.e

no: Further Written Warnings Final Warnings Suspension Must have no more than 1 Late Arrival within the last 12 months. Must have no more than 1 Attendance Point in the last year. Preventable Accidents - only 1 written warning within the last year.

Performance Appraisal ratings must be at or above "Meets Standards." Applications who request to transfer to a different department will be eligible to do so after 1 year of service. SELECTION PROCEDURES FLSA Status: Non-exempt SELECTION PROCEDURES: Applications and driving records will be evaluated and only qualified applicants meeting above requirements will be invited to participate in the selection process. Position will be awarded based on seniority order

Those promoted will not keep their CBO bidding seniority, instead will be moved to the bottom of the Coach Operator seniority. FOR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION OR DIRECTIONS ON ATTACHING A DOCUMENT TO YOUR ON-LINE APPLICATION CLICK HERE: Application Guide The selection procedures may change depending on the needs of the Agency; if such changes apply, qualified applicants will be notified prior to the administration of examinations. The Riverside Transit Agency complies with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities.

The Human Resources Department asks that it be advised of accommodation requests prior to the first test part. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the Riverside Transit Agency requires that all new employees provide documentation to establish both work authorization and identity.

***RTA IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER***