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Title: Security Monitor

Reports to: Security Area Manager

Department: Security

Location: Madison, Florida

FLSA Status: Non-exempt

ROLE SUMMARY:

The Monitor will support our best-in-class security services to each operational/support function and each location. The monitor provides observational support and security solutions to assigned location. Monitor's support Site Supervisor's (SS's) as it pertains to all direct-action security management.

Monitor location to include internal & external theft of Trulieve Product. The monitor will build collaborating relationships with their operations partners as well as environmental & safety, compliance, and human resources, to maintain the highest level of integrity within all facilities. Monitor's assist with investigations regarding company assets, facility security, personal security, damage reports, external theft, internal shrinkage, and risk mitigation as needed. The monitor will assume responsibility for all other implied tasks as needed to deliver the implied result. This role will report to the Site Supervisor (SS).

JOB DUTIES AND RESPONSIBILITES:

Management/Leadership:

• Assist regularly with the SS to plan, task, manage, report, investigate, and resolve quarterly directives and objectives
• Assist SS's and other employees as needed to support security directives with State Production, Cultivation
• Assist SS and support leaders unilaterally and support their initiatives
• Assist SS as they nurture area security norms, policies, and rules; monitor area activities, and proactively plan, formulate, and configure area security dynamics
• Participate in the day-to-day monitoring for physical security, countermeasure, and safety operations for all properties, offices, security services, business partners, vendors, etc.

Administrative/ Operations:

• Assist SS to maintain accountability of administrative reports and review regularly
• Reviews all monitor processes regularly for effectiveness and recommends change as needed
• Ensure your processes compliment regional or national objectives
• Communicate effectively with SS
• Reviews complex events and operations to ensure continuity of operations
• Ensure customer service and professionalism are sustained at all times
• Track investigation numbers, investigations, and outcomes with SS
• Brief the SS to provide incident reports, briefings and after-action recommendations to leadership

Security Management:

• Monitor site security and safety program(s) to ensure compliance with policies and procedures.
• Monitor the discipline of security to result in security driven results that align with company and department objectives
• Support the Regional Security Director's vision and intent
• Be a cultural leader that empowers and supports the RSD's security plan
• Be proficient in their respective elements of their scope and duties
• Monitor staff on security protocols (SOPs) and guidelines for each office, including access control standards and policies, visitor management, fire/life safety, event security, incident response, security guard operations, technical security solutions, safety and emergency preparedness training for staff
• Monitor security and threat management programs to support the safety and well-being of employees and physical assets

• Monitors and report on risk to the SS regularly

QUALIFICATIONS:

• 2+ years' experience in law enforcement, military, or security.
• Strong communication skills
• Strong presentation skills
• Ability to prioritize work and complete directives as assigned
• Solid knowledge of risk assessment methodologies
• Basic project management skills with ability to achieve results
• Strong presence as it pertains to relationship-building skills and effective at building trust 
• Experience with conflict resolution and de-escalation
• Experience with complex problem solving and being detail oriented

• Have strong written communication

ADDITIONAL MINIMUM QUALIFICATIONS

Security personnel shall receive semiannual training related to their position which may be after hours or on weekends. The training will be facilitated by Trulieve instructors at no cost to the employee.

• Must possess a valid driver's license and a clear driving record
• Must successfully complete a comprehensive background record check
• Must be at least 21 years of age

PHYSICAL REQUIREMENTS:

• Must be able to push, pull, move, and/or lift a minimum of 50 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance
• Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
• Must have visual acuity with/without job aids to perform activities such as; reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions
• Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)

WORK SCHEDULE:

45+ hrs./wk., with availability "after hours" if necessary; occasional weekends

Must be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Due to the nature of our business, it is advocated that when representing Trulieve that our professionalism meets the needs of the medical patient base that we respectively serve. To uniformly align with the organization, an individual must be able to provide a level of communication that aligns respectively with the diversification of our patients which may exhibit opportunities to assess the situation and apply meaningful service. In addition, must be able to quickly identify and insert additional support where needed to deescalate situations without compromising Trulieve's objective in serving our patient base with excellent customer service.