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Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
As the AS400 (IBM i) Infrastructure Analyst you will be responsible for the administration, stability, performance, and security of the IBM i (AS/400) infrastructure. This role ensures high availability of critical business applications by managing system operations, capacity, upgrades, backup/recovery, and incident resolution, while working closely with application, database, and operations teams.
* This role will require employees to work on-site in the Phoenix area. Candidates are required to live in or around the Phoenix area, or be willing to relocate there.
Key Responsibilities:
IBM i / AS400 System Administration

• Administer, monitor, and support IBM i (AS/400) systems in production, development, and test environments.
• Perform system configuration, upgrades, PTF management, and OS releases.
• Manage system objects, libraries, user profiles, authorization lists, and security settings.
• Monitor system performance, job queues, subsystems, disk usage, and system logs.

• Manage high availability (HA) and disaster recovery (DR) solutions (e.g., PowerHA, MIMIX, iCluster).
• Perform capacity planning and performance tuning.
• Execute backup and recovery procedures and conduct regular restore testing.

Incident, Problem & Change Management

• Troubleshoot and resolve system-level incidents and performance issues.
• Support change management processes, including patching and infrastructure changes.
• Work collaboratively with service management tools (e.g., ServiceNow).

Security & Compliance

• Enforce IBM i security best practices, user access controls, and audit requirements.
• Support internal and external compliance audits (SOX, PCI, etc.).
• Monitor system access, review logs, and remediate vulnerabilities.

Automation & Continuous Improvement

• Develop and maintain CL, RPG, or scripting solutions to automate operational tasks.
• Identify and implement infrastructure improvements and optimization opportunities.
• Create and maintain technical documentation, runbooks, and operational procedures.

Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Qualifications

• 5+ years of hands-on experience administering IBM i (AS/400) environments.
• Strong knowledge of: IBM i OS internals, subsystems, and storage management, CL commands and scripting, Job scheduling and workload management
• Experience with backup/recovery tools and procedures.
• Working knowledge of high availability and disaster recovery concepts.
• Familiarity with ITIL-based service management processes.
• Strong troubleshooting, analytical, and communication skills.

Key Competencies

• Infrastructure reliability and operational excellence
• Problem-solving and root-cause analysis
• Collaboration with application, database, and operations teams
• Documentation and process discipline
• Proactive system monitoring and optimization

Preferred Qualifications

• Experience with Power Systems hardware and virtualization (LPARs).
• Experience with monitoring tools and automation frameworks.
• Exposure to modernization initiatives (integration with open systems, APIs).
• Prior experience in regulated or mission-critical environments.

The compensation range for this position in the US is $63,840 to $121,440 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills, and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city, or local minimum wage requirement.
This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave and paid time off. Note: if this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.