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Rpa Program Manager Jobs in Massachusetts (NOW HIRING)

MSC Mediterranean Shipping Company SA

... Managers, and performs extensive quality assurance and training. * Assists the Solutions Engineers with the design and building of production-grade solutions on the Power Automate RPA platform that ...

TripleTen

Our programs are built for people who work in the real world: operations managers, business ... Experience with API integrations, prompt engineering, and RPA platforms. Able to explain automation ...

Sun Life Financial, Inc.

Senior Developer RPA

Wellesley, MA · On-site

$59.25 - $78.25/hr

Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of ... absence management, life, supplemental health, medical stop-loss insurance, and healthcare ...

Sun Life Financial

Senior Developer RPA

Wellesley, MA · On-site

$59.75 - $79/hr

Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of ... absence management, life, supplemental health, medical stop-loss insurance, and healthcare ...

Sun Life Financial

Senior Developer RPA

Wellesley, MA · On-site

$59.75 - $79/hr

Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of ... absence management, life, supplemental health, medical stop-loss insurance, and healthcare ...

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All JobsRpa Program JobsRpa Program Manager JobsRpa Program Manager Jobs in Massachusetts

Rpa Program Manager information

See Massachusetts salary details

$42K

$117.4K

$171.5K

How much do rpa program manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for rpa program manager in Massachusetts is $117,360.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,800.00 and $144,700.00 per year, depending on experience, location, and employer.

What is an RPA Program Manager?

RPA Program Managers are professionals responsible for overseeing the implementation and management of Robotic Process Automation (RPA) initiatives within an organization. They coordinate between business units, IT teams, and RPA developers to ensure that automation projects align with business goals and are delivered on time and within budget. Their duties often include project planning, stakeholder management, risk assessment, and monitoring the performance of deployed bots. Ultimately, they help businesses streamline operations and improve efficiency through the effective use of RPA technology.

What are the key skills and qualifications needed to thrive as an RPA Program Manager?

To thrive as an RPA Program Manager, you need strong project management skills, experience in process automation, and a background in business analysis or IT, often supported by a relevant bachelor's degree. Familiarity with RPA tools such as UiPath, Blue Prism, or Automation Anywhere, and certifications like PMP or RPA-specific credentials, are highly valued. Excellent communication, leadership, and stakeholder management skills help drive cross-functional collaboration and change management. These abilities are crucial for ensuring successful automation initiatives that deliver tangible business value and process improvements.

What are some common challenges faced by RPA Program Managers when scaling automation initiatives across multiple departments?

RPA Program Managers often encounter challenges such as ensuring consistent governance standards, managing change resistance among staff, and prioritizing automation opportunities across diverse business units. Coordinating efforts between IT and business stakeholders is crucial, as each group may have different goals and expectations. Additionally, maintaining oversight on bot performance and compliance as the program grows requires robust monitoring and clear communication across teams. Addressing these challenges involves setting clear frameworks, fostering a collaborative culture, and investing in ongoing training.

What is the difference between Rpa Program Manager vs Rpa Developer?

AspectRpa Program ManagerRpa Developer
CredentialsProject management certifications, RPA certificationsProgramming certifications, RPA tool certifications
Work EnvironmentOversees multiple projects, manages teams, strategic planningDevelops and implements RPA solutions, coding, testing
Employer & Industry UsageUsed in organizations with large automation initiativesUsed in technical teams for automation development
Search & Comparison IntentUnderstanding managerial roles in RPA projectsTechnical development and coding in RPA

The Rpa Program Manager focuses on overseeing RPA projects, managing teams, and strategic planning, while the Rpa Developer is responsible for designing, coding, and testing automation solutions. Both roles are essential in RPA initiatives but differ in scope and technical involvement.

Rpa Program Manager jobs near you
Infographic showing various Rpa Program Manager job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $117,360 per year, or $56.4 per hour.

RPA & Insurance Portal Automation Engineer

Advance Talent Solutions Incorporated

Boston, MA • On-site

$110 - $170/hr

Other

Posted 19 days ago

Job description

RPA & Insurance Portal Automation Engineer

Boston, United States | Posted on 05/20/2026

ATS+Partners is seeking an RPA &Insurance Portal Automation Engineer to own the robotic process automationlayer of the City of Brockton's AI automation initiative, with a specific focuson the insurance carrier portal interactions and reconciliation workflows thatrepresent the most operationally complex component of the engagement. Thiscontractor addresses a critical gap against Comparative Criterion B of the RFP,which requires demonstrated experience automating Vehicle InsuranceReconciliation and, advantageously, Health Insurance Reconciliation.

Many of the City's insurance carrier portals,state licensing databases, and vendor registration systems expose noprogrammatic API, requiring a capable RPA practitioner who understands how tobuild reliable, supervised automations that interact with live web interfaces.The contractor will design, build, test, and deploy UiPath and/or PowerAutomate workflows that retrieve insurance certificates directly from carrierportals, validate coverage data against the City's fleet registry, and supporthealth insurance enrollment reconciliation against carrier billing records -all within a compliance-controlled Azure Government Cloud environment.

PRIMARY RESPONSIBILITIES
  • Design and develop UiPath or Power Automate RPAworkflows for Vehicle Insurance Certificate Reconciliation, includingauthenticated session management with carrier portals and direct certificateretrieval.
  • Build and maintain the insurance coverage matrix:per-vehicle coverage tracking, expiration date monitoring, and automated90/60/30-day renewal alert generation.
  • Implement intelligent RPA (iRPA) using semantic elementtargeting so automations are resilient to carrier portal UI changes - targetingelements by role and label, not screen coordinates.
  • Establish and manage a supervised execution frameworkfor the initial 50+ executions of each portal automation, documenting pass/failbehavior before transitioning to unattended operation.
  • Build portal change detection monitors that alert theteam when a carrier portal's structure changes materially, preventing silentautomation failures in production.
  • Implement ACORD certificate parsing logic for theinsurance reconciliation pipeline, handling layout variability across dozensofcarrier formats with pre- and post-OCR validation.
  • Configure carrier authentication workflows that verifycertificate legitimacy through direct portal query, not reliance onself-submitted certificates alone.
  • Support Health Insurance Reconciliation automation:build enrollment comparison logic identifying members billed but not enrolled,enrolled but not billed, tier mismatches, and dependent eligibilitydiscrepancies.
  • Store all portal credentials in Azure Key Vault; ensureno credentials appear in automation scripts, configuration files, or logs.
  • Log all portal sessions with full replay capability foraudit compliance; ensure RPA activity logs integrate with the Azure LogAnalytics immutable audit trail.
  • Provide RPA workflow documentation, operator SOPs, andtroubleshooting guides for City IT staff responsible for monitoring automationsin Phase 5.
Requirements REQUIRED QUALIFICATIONS
  • UiPath or PowerAutomate: 3+ years building and deploying production RPA workflows, includingunattended automation
  • Insurance portalautomation: documented experience automating web interactions with insurancecarrier portals, including certificate of insurance retrieval or verification
  • Credential andsecrets management: experience using Azure Key Vault, HashiCorp Vault, orequivalent for secure credential storage in RPA workflows
  • ACORD forms orcertificate of insurance processing: experience with variable-formatinsurance document handling
  • Azure cloud:working knowledge of Azure-hosted RPA infrastructure, Azure Active Directory,and service principal authentication
  • Vehicle insuranceor fleet insurance data management: experience with fleet-level coveragevalidation, VIN-based tracking, or commercial auto insurance reconciliation
  • API integration:ability to combine RPA with available APIs where they exist, using hybridAPI-plus-RPA patterns
  • Intelligent RPA(iRPA): experience with semantic/AI-assisted element targeting for resilienceagainst portal UI changes
  • Regulatedenvironment experience: prior work in government, insurance, or healthcareenvironments with compliance logging requirements
PREFERRED QUALIFICATIONS
  • UiPath CertifiedProfessional Developer (UiARD) or equivalent certification
  • Municipal orgovernment client experience: direct prior engagement with a city, county, orstate agency in an RPA or automation capacity
  • Experienceautomating Massachusetts or New England insurance carrier portalsspecifically
  • Documentpre-processing: experience with image quality assessment, deskewing, andformat normalization for scanned insurance certificates
  • Health insuranceenrollment reconciliation: hands-on experience automating comparison ofcarrier billing against HR/enrollment records
  • OCR integration:prior experience chaining RPA workflows with Azure AI Document Intelligenceor ABBYY Vantage for post-retrieval document extraction
  • HIPAA experience:prior work on automation projects touching PHI, including BAA-governed dataenvironments
  • Exception handlingdesign: experience building tiered exception queues and human-in-the-loopreview workflows within RPA platforms
  • Power AutomateDesktop: experience building desktop flows for Windows-based governmentapplications without web interfaces
  • Dashboard/monitoring: experience with UiPath Insights, Power BI, orequivalent for operational monitoring of RPA fleet performance
  • Flexible, project-based consulting opportunities with the ability to work across diverse public, private, and nonprofit sector IT initiatives.
  • Exposure to high-impact digital transformation, infrastructure modernization, cybersecurity, cloud, and AI-enabled projects that strengthen your portfolio and technical expertise.
  • Collaborative partnership model that values consultant input, innovation, and professional autonomy while working alongside experienced client and project leadership teams.
  • Competitive contractor compensation with opportunities for repeat engagements, long-term client relationships, and expansion into strategic advisory or technical leadership roles.
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