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Route Support Specialist Jobs (NOW HIRING)

UniFirst

Route Support

Jackson, MI · On-site

$17 - $22/hr

Join us as a Route Coverage Specialist, a key service professional integral to the success of our ... Route Support: Collaborate with the Service and Management Teams to support new account ...

UniFirst

Route Support

Marysville, WA · On-site

$29.77 - $41.35/hr

Join us as a Route Coverage Specialist, a key service professional integral to the success of our ... Route Support: Collaborate with the Service and Management Teams to support new account ...

UniFirst

Route Support

Puyallup, WA · On-site

$29.77 - $41.35/hr

Join us as a Route Coverage Specialist, a key service professional integral to the success of our ... Route Support: Collaborate with the Service and Management Teams to support new account ...

UniFirst

Route Support

Ebensburg, PA · On-site

$15.50 - $20/hr

Join us as a Route Coverage Specialist, a key service professional integral to the success of our ... Route Support: Collaborate with the Service and Management Teams to support new account ...

UniFirst

Route Support

North Canton, OH · On-site

$17 - $21.75/hr

Join us as a Route Coverage Specialist, a key service professional integral to the success of our ... Route Support: Collaborate with the Service and Management Teams to support new account ...

UniFirst

Route Support

Blacklick, OH · On-site

$58K - $74K/yr

Join us as a Route Coverage Specialist, a key service professional integral to the success of our ... Route Support: Collaborate with the Service and Management Teams to support new account ...

UniFirst

Route Support

Brooklyn Heights, OH · On-site

$53K - $74K/yr

Join us as a Route Coverage Specialist, a key service professional integral to the success of our ... Route Support: Collaborate with the Service and Management Teams to support new account ...

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Route Support Specialist information

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$45

How much do route support specialist jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for route support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is a route support specialist?

A Route Support Specialist is a professional responsible for providing operational support to drivers and delivery teams, ensuring that routes are executed efficiently and on schedule. They handle route planning, resolve issues that arise during deliveries, and communicate with drivers to optimize performance and customer satisfaction. This role often involves using logistics software, tracking shipments, and coordinating with other departments to address any disruptions. Route Support Specialists play a key role in streamlining transportation operations and supporting the overall logistics process.

How does a route support specialist typically interact with drivers and dispatch teams on a daily basis?

Route Support Specialists play a key role in ensuring smooth transportation operations by serving as the main point of contact between drivers and dispatch teams. On a daily basis, they monitor routes, address real-time issues such as delays or equipment malfunctions, and provide support to drivers to optimize efficiency and safety. They also collaborate closely with dispatchers to adjust schedules or reroute vehicles as needed, ensuring timely deliveries and customer satisfaction. Effective communication and problem-solving are crucial in this dynamic environment.

What are the key skills and qualifications needed to thrive as a route support specialist, and why are they important?

To thrive as a Route Support Specialist, you need strong organizational skills, attention to detail, and a background in logistics or transportation, often supported by a relevant associate degree or equivalent experience. Familiarity with route optimization software, GPS tracking systems, and dispatch management tools is typically required. Excellent communication, problem-solving abilities, and adaptability help you effectively coordinate with drivers and resolve route-related issues. These skills ensure efficient route planning, minimize delivery delays, and support smooth operations in fast-paced distribution environments.

What cities are hiring for Route Support Specialist jobs?

Cities with the most Route Support Specialist job openings:

What states have the most Route Support Specialist jobs?

States with the most job openings for Route Support Specialist jobs include:

What are popular job titles related to Route Support Specialist jobs?

For Route Support Specialist jobs, the most frequently searched job titles are:

Infographic showing various Route Support Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Route Support Specialist

Indianapolis, IN • On-site

Classic Cleaners
See more jobs at Classic Cleanersexternal

Part-time

Re-posted 26 days ago

Job description

The Route Support Specialist serves as the communications hub of our Route Department. A customer-facing Support Specialist who helps keep everything running smoothly behind the scenes. This part-time role focuses on answering phones, addressing customer needs, documenting and escalating feedback, and coordinating with drivers, managers, and other team members. The successful candidate will be a proactive problem solver who can think on their feet, help investigate issues such as missing or misdelivered items, and occasionally drive locally to retrieve or deliver orders when needed.

Key Responsibilities:
  • Act as the primary point of contact for customers in the Route Department, ensuring clear communication and follow-through.
  • Answer incoming phone calls and respond to customer inquiries professionally and promptly.
  • Take customer feedback, document it accurately, and escalate to the appropriate manager.
  • Investigate and help resolve operational problems, including missing items, misassembled orders, and delivery discrepancies.
  • Collaborate closely with drivers, managers, and team members to keep operations smooth and customers satisfied.
  • Occasionally drive locally to recover errant or misdelivered orders (not a regular delivery route).
  • Mark in dry cleaning items accurately and efficiently.
  • Prioritize tasks in a fast-paced environment while maintaining excellent service.
Key Relationships:
  • Route Manager
  • Route Drivers
  • Route Mark-ins
  • Route Markin Manager
  • Route Developer
Qualifications:
  • Strong communication skills with a professional, customer-first approach.
  • Excellent problem-solving ability and attention to detail.
  • Ability to manage multiple priorities and stay organized.
  • Valid driver’s license and good driving record required.
  • Previous customer service experience is strongly preferred.
  • Comfortable working both independently and as part of a team.
Schedule:
  • Part-time, Monday through Friday during regular business hours.
Additional Information:
This position is designed for someone who thrives on communication, coordination, and customer care. As the Route Support Specialist, you’ll be the link that connects our customers with the team that serves them.

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