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Route Operator Jobs (NOW HIRING)

Chapel Hill

TRANSIT OPERATOR- FIXED ROUTE

Chapel Hill, NC · On-site

$21.44/hr

Summary Fixed Route - $21.44/HR The Town of Chapel Hill is an Equal Employment Opportunity Employer ... Our Transit Operators consistently receive praise for their helpful and courteous service to our ...

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How much do route operator jobs pay per hour?

As of May 31, 2026, the average hourly pay for route operator in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Route Operator, and why are they important?

To thrive as a Route Operator, you need a valid driver’s license, strong route planning abilities, and attention to detail, often supported by a high school diploma or equivalent. Familiarity with GPS navigation systems, delivery management software, and sometimes inventory tracking tools is essential. Reliability, time management, and strong customer service skills help build positive relationships and ensure timely deliveries. These skills and qualities are crucial for maintaining efficiency, safety, and customer satisfaction in daily operations.

What are some common challenges faced by Route Operators and how can they be managed effectively?

Route Operators often encounter challenges such as traffic delays, last-minute route changes, and unexpected equipment issues. Being adaptable and maintaining clear communication with dispatch and customers are key to managing these situations. Many employers provide digital tools to help optimize routes and track progress, which can significantly reduce stress. Staying organized and proactive about vehicle maintenance also helps prevent disruptions and ensures a smooth workflow.

What are route operators?

Route operators are professionals responsible for managing and servicing specific delivery or service routes. They typically drive vehicles to deliver goods, collect items, restock vending machines, or provide services along a set path. Route operators often interact with customers, handle paperwork, and ensure that their deliveries or services are completed accurately and on time. Their work may involve physical labor, route planning, and problem-solving to handle unexpected challenges on the road.

What is the difference between Route Operator vs Delivery Driver?

AspectRoute OperatorDelivery Driver
CredentialsCommercial driver's license (CDL), safety trainingDriver's license, vehicle insurance
Work EnvironmentWarehouse, transportation routes, distribution centersOn-road, customer locations, various routes
Employer & IndustryLogistics, transportation, distribution companiesCourier services, retail, food delivery

Route Operators and Delivery Drivers both operate vehicles and require valid licenses, but Route Operators typically work within distribution centers and manage routes for freight or goods, while Delivery Drivers focus on transporting packages directly to customers. Understanding these differences helps job seekers find roles aligned with their skills and certifications.

More about Route Operator jobs
What job categories do people searching Route Operator jobs look for? The top searched job categories for Route Operator jobs are:
Route Operator jobs near you
Infographic showing various Route Operator job openings in the United States as of May 2026, with employment types broken down into 30% Full Time, 68% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,998 per year, or $20.7 per hour.

Part-Time MATAplus Operator

Mid-South Transportation Management, Inc.

Memphis, TN • On-site

$18.35/hr

Part-time

Posted 23 days ago

Job description

Description
Job Title: MATAplus Operator
Starting Pay: $18.35/hour
FLSA: Non-Exempt
Positions Available: 6 part-time openings
Hours: Up to 28 hours per week
Application Deadline: Until Filled
Position Overview
Part-Time MATAplus Operators are responsible for transporting riders with disabilities and the elderly safely, courteously, and reliably along scheduled routes. Operators ensure passenger comfort and safety, provide assistance with boarding and securement, and maintain communication with dispatch throughout each shift.
Essential Duties and Responsibilities
  • Operate paratransit vehicles safely and courteously on assigned routes and schedules.
  • Assist passengers with disabilities and the elderly in boarding and exiting vehicles.
  • Operate wheelchair lifts and ramps, properly secure wheelchairs, scooters, and other mobility devices.
  • Communicate with MATAplus Dispatch regarding route deviations, incidents, and emergencies.
  • Collect fares, distribute passes, and operate the onboard fare system.
  • Complete required reports and documentation accurately.
  • Follow all safety, appearance, and etiquette protocols.

Minimum Qualifications
  • Must be a retiree or former MATAplus Operator who left in good standing.
  • Must be at least 21 years of age.
  • High school diploma or GED required.
  • Must hold a valid Class D Driver's License with "F" endorsement or a CDL Class A or B with "P" endorsement.
  • Clean driving record (no suspensions or revocations within the last five years).
  • Must comply with MATA's Drug and Alcohol Policy and pass required screenings.
  • Excellent customer service and communication skills.
  • Knowledge of OrbCAD or similar scheduling systems preferred.

Work Schedule
  • Part-time only: up to 28 hours per week.
  • May include weekends, holidays, or split shifts depending on service needs.

Work Environment
  • Extended driving periods with exposure to varying weather conditions.
  • Frequent assistance of passengers using mobility devices.
  • May lift or push up to 50 lbs.

MATA/MTM is an Equal Opportunity Employer - M/F/D/V - and promotes a drug-free workplace.

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