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Root Insurance Jobs in Atlanta, GA (NOW HIRING)

ViziRecruiter,LLC.

Auto Claims Specialist*

Atlanta, GA · On-site

$50 - $75/hr

Coordinate with third‑party administrators, insurance carriers, and defense counsel on open ... Track and analyze claims data to identify trends, root causes, and opportunities for loss reduction ...

Starr Insurance Companies

AVP, Operations

Atlanta, GA · On-site

Sound knowledge of P&C insurance products, underwriting processes, and service delivery requirements. * Strong analytical abilities, including root-cause analysis, process mapping, and reporting.

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Root Insurance information

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$62K

$79.3K

$94.2K

How much do root insurance jobs pay per year?

As of Sep 7, 2026, the average yearly pay for root insurance in Atlanta, GA is $79,336.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,700.00 and $88,000.00 per year, depending on experience, location, and employer.

What is a Root Insurance job?

A Root Insurance job typically involves working for Root Insurance, a company that uses technology and data-driven analysis to offer personalized car insurance rates. Roles at Root Insurance vary across departments like customer service, claims, engineering, and data science. Employees often focus on innovation, automation, and improving the customer experience. Root Insurance values a tech-forward approach, using mobile apps and telematics to assess driving behavior.

What are the typical career growth opportunities for someone working at Root Insurance?

At Root Insurance, employees have access to a variety of career advancement opportunities, including moving into specialized roles such as product development, underwriting, or customer success management. The company values internal development and offers regular training, mentorship, and the chance to participate in cross-functional projects. Team members who demonstrate strong performance and leadership skills may also be considered for management positions as the company continues to grow. This supportive environment enables professionals to expand their expertise, take on new challenges, and build a long-term career in the insurance industry.

What are the key skills and qualifications needed to thrive in the Root Insurance position, and why are they important?

To thrive as an Insurance Agent at Root Insurance, you should possess a solid understanding of insurance products, strong analytical skills, and a relevant license in your state. Familiarity with CRM software, insurance quoting tools, and digital sales platforms is essential in this role. Excellent interpersonal communication, active listening, and adaptability will help you succeed in working with diverse clients and a tech-driven team. These skills are crucial for providing tailored insurance solutions and delivering excellent customer service within a fast-paced, innovative company.

What are popular job titles related to Root Insurance jobs in Atlanta, GA?

For Root Insurance jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Root Insurance jobs in Atlanta, GA look for?

The top searched job categories for Root Insurance jobs in Atlanta, GA are:

Root Insurance jobs near you
Infographic showing various Root Insurance job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $79,336 per year, or $38.1 per hour.

Director, Commercial Lines

Insurance Office of America

Buford, GA • On-site

Full-time

Medical, Retirement

Posted 18 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

58th of 315 rated insurance

Job description

Description

Job Description:

Title: Director, Commercial Lines 

Fully Remote: preferred Central Time Zone working hours
Required: 5-7 years experience in a commercial lines operational leadership (or similar) role w/ a large brokerage/agency, active P&C license, and active designation (CPCU and/or CIC strongly preferred)
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role: The Director/VP, Commercial Lines serves as a national subject matter expert in Commercial Property & Casualty insurance and agency operations. This role partners with Divisional and Regional Leadership to advance corporate objectives, optimize operational effectiveness, and strengthen Commercial Lines performance across the organization. Responsible for driving workflow standardization, process improvement, workforce planning, operational scalability, and agency best practices, this role serves as a strategic advisor supporting producers, account teams, and operational leaders in delivering exceptional client service and maximizing shareholder value. The Director/VP, Commercial Lines also plays a key role in M&A integration initiatives, operational transformation efforts, and the ongoing evolution of the agency's Commercial P&C operating model.

Key Responsibilities:

  • Commercial Lines Strategy: Partner with Divisional and Regional Leadership to develop and execute initiatives that strengthen Commercial Lines operations, service delivery, and organizational performance.

  • Operational Excellence: Identify operational challenges and implement scalable solutions that improve efficiency, quality, consistency, and client outcomes.

  • Workflow Standardization: Establish and promote standardized Commercial Lines workflows, procedures, and best practices across the organization.

  • Process Optimization: Lead process improvement initiatives focused on increasing productivity, reducing variation, and enhancing operational effectiveness.

  • Root Cause Analysis: Evaluate operational issues, identify underlying causes, and implement corrective actions that drive sustainable improvements.

  • Workforce Planning: Analyze staffing models, workload distribution, and service demands to develop capacity plans that support growth and operational excellence.

  • Managed Services Alignment: Partner with operational and Managed Services teams to ensure efficient utilization of resources and alignment with organizational goals.

  • Technical Expertise: Serve as a national Commercial P&C subject matter expert, providing guidance on agency operations, workflows, systems, and industry best practices.

  • M&A Integration Support: Support merger and acquisition initiatives through operational assessments, integration planning, workflow alignment, and process standardization.

  • Stakeholder Collaboration: Build strong partnerships with producers, operations teams, and leadership to drive engagement, accountability, and successful implementation of strategic initiatives.

  • Systems & Technology Optimization: Promote effective utilization of EPIC, workflows, reporting tools, and operational technology platforms to improve performance and consistency.

  • Performance Analysis: Utilize operational metrics, service measurements, and business intelligence to evaluate organizational effectiveness and identify opportunities for improvement.

  • Change Leadership: Lead operational transformation efforts by facilitating adoption of new processes, workflows, and business practices throughout the organization.

  • Professional Development: Maintain advanced industry, operational, and leadership expertise through continuous learning and professional development.

  • Champion IOA Values: Demonstrate integrity, leadership, accountability, and professionalism in all interactions.

Ideal Candidate Qualifications:

  • Active Property & Casualty License required

  • CPCU and/or CIC designation (or equivalent)

  • 5–7+ years of Commercial Lines operational leadership experience within a large insurance brokerage or agency

  • Strong expertise in Commercial P&C agency operations, workflows, servicing models, and process optimization

  • Demonstrated experience with workflow standardization, operational excellence, and continuous improvement initiatives

  • Experience conducting root cause analysis and implementing sustainable process improvements

  • Strong workforce planning, capacity modeling, and resource management experience

  • Experience supporting mergers, acquisitions, and operational integration initiatives

  • Applied EPIC experience strongly preferred

  • Excellent communication, stakeholder management, and change leadership skills

  • Proven ability to influence leaders and drive results in a highly matrixed organization

  • Strong analytical, strategic thinking, and problem-solving capabilities

What We Offer: 

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time 

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $125,000.00 - $150,000.00 annually depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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