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Root Cause Analysis Engineer Jobs in Massachusetts

Viken Detection

Field Systems Engineer

Burlington, MA · On-site

$95K - $120K/yr

Position Summary The Field Systems Engineer is responsible for system installation, technical troubleshooting, root cause analysis, product validation, and customer support activities. The ideal ...

Viken Detection

Field Systems Engineer

Burlington, MA · On-site

$95K - $120K/yr

Position Summary The Field Systems Engineer is responsible for system installation, technical troubleshooting, root cause analysis, product validation, and customer support activities. The ideal ...

Viken Detection

Field Systems Engineer

Burlington, MA · On-site

$95K - $120K/yr

Position Summary The Field Systems Engineer is responsible for system installation, technical troubleshooting, root cause analysis, product validation, and customer support activities. The ideal ...

Actalent

Process Engineer

Beverly, MA · On-site

$90K - $145K/yr

Process Engineer We are seeking a Process Engineer to oversee the end-to-end process qualification ... Strong data analysis capabilities, including SPC and root cause analysis. * Familiarity with ...

IPG Photonics

Reliability Engineer

Marlborough, MA

$106K - $133K/yr

Lead root cause analysis (RCA) for field returns and production failures. * Perform detailed ... Bachelor's or Master's degree in Electrical Engineering, Physics, Optical Engineering, Mechanical ...

HyperLight

Failure Analysis Engineer

Cambridge, MA · On-site

Failure Analysis currently consists of a small and impactful team. You'll be trained directly by ... root cause determination, and reporting back to the Test, Platform, and Engineering teams. FA at ...

Rodney Hunt

Quality Engineer

Orange, MA · On-site

$71K - $91K/yr

Quality Engineer will play a critical role in ensuring that products and processes within our gate ... This position will focus on process improvement, root cause analysis, and implementation of ...

HyperLight

Failure Analysis Engineer

Cambridge, MA

Failure Analysis currently consists of a small and impactful team. You'll be trained directly by ... root cause determination, and reporting back to the Test, Platform, and Engineering teams. FA at ...

Hyperlight

Failure Analysis Engineer

Cambridge, MA · On-site

$90 - $180/hr

Failure Analysis currently consists of a small and impactful team. You'll be trained directly by ... root cause determination, and reporting back to the Test, Platform, and Engineering teams. FA at ...

Rodney Hunt Inc.

Quality Engineer

Orange, MA · On-site

$75K - $125K/yr

Quality Engineer will play a critical role in ensuring that products and processes within our gate ... This position will focus on process improvement, root cause analysis, and implementation of ...

IPG Photonics

Reliability Engineer

Marlborough, MA · On-site

$106K - $133K/yr

Lead root cause analysis (RCA) for field returns and production failures. * Perform detailed ... Bachelor's or Master's degree in Electrical Engineering, Physics, Optical Engineering, Mechanical ...

Actalent

Field Service Engineer

Bedford, MA

Job Title: Field Service Engineer The Field Service Engineer supports advanced vacuum wafer ... Validate root cause findings through data analysis, targeted experiments, and repeatability of ...

Actalent

Field Service Engineer

Bedford, MA · On-site

Job Title: Field Service Engineer The Field Service Engineer supports advanced vacuum wafer ... Validate root cause findings through data analysis, targeted experiments, and repeatability of ...

Motion Recruitment

DevOps Engineer / CI / CD

Danvers, MA

$55.75 - $76.50/hr

This is an excellent opportunity for an engineer who wants to work at the intersection of DevOps, ... and root cause analysis experience · Experience identifying process gaps and implementing ...

CDF Corporation

Quality Engineer

Plymouth, MA · On-site

$75 - $100/hr

You'll investigate what happened, coordinate root cause analysis, drive corrective actions, verify ... Can we engineer this risk out of the process instead of relying on someone to catch it? * How can ...

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All JobsRoot Cause Analysis Engineer JobsRoot Cause Analysis Engineer Jobs in Massachusetts

Root Cause Analysis Engineer information

See Massachusetts salary details

$14

$61

$88

How much do root cause analysis engineer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for root cause analysis engineer in Massachusetts is $61.15, according to ZipRecruiter salary data. Most workers in this role earn between $43.85 and $81.39 per hour, depending on experience, location, and employer.

What does a root cause analysis engineer do?

A Root Cause Analysis (RCA) Engineer specializes in investigating problems, failures, or defects in products, systems, or processes to identify their underlying causes. By using structured methodologies and analytical tools, they determine why issues occurred and recommend corrective actions to prevent recurrence. Their work often involves collaborating with cross-functional teams, collecting and analyzing data, and documenting findings to improve overall quality and reliability. Root Cause Analysis Engineers play a crucial role in industries such as manufacturing, engineering, and IT, ensuring continuous improvement and operational excellence.

What are the key skills and qualifications needed to thrive as a root cause analysis engineer?

To thrive as a Root Cause Analysis Engineer, you need strong analytical skills, a solid engineering background, and experience with problem-solving methodologies like Six Sigma or 8D. Familiarity with technical tools such as statistical analysis software, failure mode and effects analysis (FMEA), and quality management systems is typically required, along with relevant certifications like Six Sigma Green or Black Belt. Effective communication, attention to detail, and cross-functional collaboration are vital soft skills for conveying findings and driving corrective actions. These abilities ensure accurate diagnosis of issues, effective implementation of solutions, and prevention of recurring problems in complex systems.

What are some common challenges faced by root cause analysis engineers, and how can they be addressed?

Root Cause Analysis Engineers often encounter challenges such as incomplete data, time constraints for investigations, and coordinating input from multiple departments. Addressing these issues requires strong communication skills, a systematic approach to data collection, and the ability to facilitate cross-functional meetings. Building strong relationships with stakeholders and using established RCA tools (like 5 Whys or Fishbone diagrams) can help streamline the process and lead to more accurate, actionable conclusions.

What is the difference between Root Cause Analysis Engineer vs Quality Engineer?

AspectRoot Cause Analysis EngineerQuality Engineer
CredentialsBachelor's in Engineering, certifications like Six Sigma or RCA toolsBachelor's in Engineering or Quality Management, certifications like ASQ CQE or Six Sigma
Work EnvironmentManufacturing, industrial, or process improvement settingsManufacturing, service, or product development environments
Industry UsageFocuses on identifying underlying causes of failures or defectsFocuses on ensuring product/service quality and compliance

While both roles aim to improve processes, the Root Cause Analysis Engineer specializes in diagnosing fundamental issues causing failures, whereas the Quality Engineer concentrates on maintaining overall product quality and compliance. The roles often overlap but differ in primary focus and scope.

What are popular job titles related to Root Cause Analysis Engineer jobs in Massachusetts?

For Root Cause Analysis Engineer jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Root Cause Analysis Engineer jobs in Massachusetts look for?

The top searched job categories for Root Cause Analysis Engineer jobs in Massachusetts are:

What cities in Massachusetts are hiring for Root Cause Analysis Engineer jobs?

Cities in Massachusetts with the most Root Cause Analysis Engineer job openings:

Root Cause Analysis Engineer jobs near you
Infographic showing various Root Cause Analysis Engineer job openings in Massachusetts as of August 2026, with employment types broken down into 1% Internship, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $127,192 per year, or $61.1 per hour.

Field Systems Engineer

Viken Detection

Burlington, MA • On-site

$95K - $120K/yr

Full-time

Posted 6 days ago

Job description

Description:

About Viken Detection

Viken Detection is a leading provider of advanced analytical and security detection solutions. Our innovative x-ray and elemental analysis technologies help customers around the world make critical decisions in security screening, threat detection, manufacturing, mining, recycling, and scientific applications.

We are seeking a highly motivated Field Systems Engineer to support the deployment, troubleshooting, integration, and performance of our advanced detection systems. This role serves as a key technical bridge between customers, service, operations, and engineering teams, ensuring our products perform reliably in both field and customer environments.

Position Summary

The Field Systems Engineer is responsible for system installation, technical troubleshooting, root cause analysis, product validation, and customer support activities. The ideal candidate combines strong technical problem-solving abilities with hands-on experience diagnosing complex electromechanical systems and supporting customer deployments.

This role works closely with Engineering, Operations, Product Management, and Service teams to identify opportunities for product improvements, enhance system reliability, and provide exceptional customer support worldwide.

Key Responsibilities

  • Install, configure, test, and commission Viken products at customer sites.
  • Perform advanced troubleshooting of hardware, software, networking, and system-level issues.
  • Conduct root cause investigations and document findings, corrective actions, and recommendations.
  • Support product validation, verification testing, and field acceptance activities.
  • Collaborate with Engineering and Operations teams to improve product performance, reliability, and serviceability.
  • Provide technical support to customers, distributors, and service partners through onsite and remote assistance.
  • Develop and deliver technical training for customers, representatives, and service personnel.
  • Create and maintain technical documentation, service procedures, test reports, and troubleshooting guides.
  • Support product upgrades, demonstrations, beta testing, and new product introductions.
  • Assist Manufacturing and Engineering teams with system builds, testing, and engineering change implementation when required.
  • Travel domestically and internationally to support installations, training, and customer support activities.
Requirements:
  • Bachelor's degree in Engineering, Computer Engineering, Electrical Engineering, Electronics Technology, or a related technical discipline.
  • 3+ years of experience in systems engineering, field engineering, technical support, product support, or a related role.
  • Experience troubleshooting complex electromechanical systems.
  • Strong analytical and problem-solving skills.
  • Experience performing root cause analysis and implementing corrective actions.
  • Ability to work independently in customer-facing environments.
  • Excellent written and verbal communication skills.
  • Proficiency with Microsoft Office and technical documentation tools.
  • Ability to travel internationally up to 25-30%.

Preferred Qualifications

  • Experience with x-ray systems, imaging systems, analytical instruments, industrial automation, or other complex technical products.
  • Experience supporting hardware/software integrated systems.
  • Familiarity with networking fundamentals, embedded systems, or firmware-based products.
  • Experience using Salesforce, Jira, Confluence, or similar platforms.
  • Spanish language proficiency.
  • Previous experience in field engineering, serviceability engineering, or product support engineering.

Additional Information

Location: This role is based in Burlington, MA. We are seeking local candidates, as relocation assistance is not available.

Work Authorization: Applicants must be authorized to work in the U.S. on a full-time basis. We are unable to provide visa sponsorship for this position currently