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Root Jobs (NOW HIRING)

Thermo Fisher Scientific

Root Cause Expert

Greenville, NC

$94K - $121K/yr

The Root Cause Analyst (RCA) is responsible for leading, facilitating and providing subject matter expertise as well as supporting Greenville site personnel with identification robust root causes to ...

Newrez

Manager - Root Cause

Greenville, SC · On-site

$107K - $109K/yr

The Manager - Root Cause leads the identification, analysis, and remediation of systemic failures surfaced through customer complaints across the origination and mortgage servicing lifecycle. This ...

Thermo Fisher Scientific

Root Cause Expert

Greenville, NC · On-site

$94K - $121K/yr

The Root Cause Analyst (RCA) is responsible for leading, facilitating and providing subject matter expertise as well as supporting Greenville site personnel with identification robust root causes to ...

Newrez

Manager - Root Cause

Coppell, TX · On-site

$105K - $107K/yr

The Manager - Root Cause leads the identification, analysis, and remediation of systemic failures surfaced through customer complaints across the origination and mortgage servicing lifecycle. This ...

Newrez

Manager - Root Cause

Tempe, AZ · On-site

$109K - $111K/yr

The Manager - Root Cause leads the identification, analysis, and remediation of systemic failures surfaced through customer complaints across the origination and mortgage servicing lifecycle. This ...

Newrez

Manager - Root Cause

Fort Washington, PA · On-site

$110K - $112K/yr

The Manager - Root Cause leads the identification, analysis, and remediation of systemic failures surfaced through customer complaints across the origination and mortgage servicing lifecycle. This ...

ASM Research

Root Cause Engineer Mid

$101K - $129K/yr

The Root Cause Engineer (RCA), Mid performs structured root cause analysis for recurring, chronic, or high-impact incidents to identify underlying technical, process, or architectural issues ...

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How much do root jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for root in the United States is $31.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $36.54 per hour, depending on experience, location, and employer.

What is a root?

In the context of computing and IT, 'Root' refers to the highest level of access or administrative privileges on a computer system, typically in Unix or Linux operating systems. A 'Root' job usually involves tasks performed by a system administrator with full control over the system, such as installing software, managing users, configuring security settings, and maintaining the operating system. Root access is powerful but should be used with caution, as improper use can compromise the security and stability of the system. Only trusted and experienced personnel are typically granted root privileges.

What skills and qualifications are needed to thrive as a root?

The job title 'Root' is not a recognized professional occupation, so there are no standard skills, qualifications, or requirements associated with it. Please specify a valid professional job title to receive accurate information.

What are typical challenges faced by a root cause analyst in identifying and resolving recurring system issues?

A Root Cause Analyst often encounters challenges such as navigating complex system architectures, dealing with incomplete or inconsistent data, and collaborating across departments to gather necessary information. Pinpointing the true underlying cause of persistent issues can be time-consuming, as it requires thorough investigation, pattern recognition, and effective communication with technical and non-technical teams. However, these challenges also offer valuable opportunities to develop problem-solving skills, build cross-functional relationships, and drive impactful improvements within the organization.
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Infographic showing various Root job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 90% Full Time, 4% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $64,562 per year, or $31 per hour.

Root Cause Expert

Thermo Fisher Scientific

Greenville, NC

$94K - $121K/yr

Full-time

Re-posted 10 days ago

Thermo Fisher Scientific rating

7.7

Company rating: 7.7 out of 10

Based on 427 frontline employees who took The Breakroom Quiz

199th of 540 rated manufacturers

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

When you're part of the team at Thermo Fisher Scientific, you will do important work, like helping customers in finding cures for cancer, protecting the environment, or making sure our food is safe. Your work will have real-world impact, and you will be supported in achieving your career goals.

DESCRIPTION

Location/Division Specific Information: Greenville, NC

How will you make an impact?

This position works at the departmental level and is responsible for determining true root cause for select operational issues and implementing effective Corrective Action Preventative Actions (CAPAs).

The Root Cause Analyst (RCA) is responsible for leading, facilitating and providing subject matter expertise as well as supporting Greenville site personnel with identification robust root causes to prevent manufacturing deviations. Additionally, responsible for maintaining quality aspects of the RCA process, training and developing unique solutions that will help reduce reoccurring incidents. This role has a high level of visibility across the organization and provides feedback and solutions for risk reduction.

What will you do?

  • As a crucial member of the Technical Unit (TU), identify root causes, and provide support in the implementation of appropriate countermeasures. Work closely with operations and support teams.
  • Be able to apply the fundamentals of Root Cause Analysis to include 5-Whys, Fishbone/6M, TapRoot, Kepnor-Tregoe and Comparative Analysis.
  • Provide root cause support for major investigations including items originating from Production, Quality Control, Facilities, etc.
  • Facilitate cross functional teams to evaluate causal factors.
  • Provide written documented investigations in an appropriate and timely manner.
  • Support the implementation of CAPAs that reduce or eliminate recurrence of issues. Ensures the CAPA addresses true root cause.
  • Work independently, as well as collaborate with TU to get results, meet timelines, and improve processes.
  • Effectively communicate with peers, colleagues, and site leadership regarding status of root cause findings and recommendations.
  • Provide technical experience and interpretation of data and results.
  • Flexible schedule to meet the needs of the business.
  • Other job duties as assigned.
REQUIREMENTS

How will you get here?

Education:

  • BS/BA in biology, biochemistry, engineering, or other science related field preferred or an appropriate level of RCA leadership experience.

Experience:

  • 1-2 years of experience in direct utilization of problem-solving tools (RCA tools including 5-Whys, Fishbone/6M, TapRoot, Kepnor-Tregoe, Comparative Analysis, etc.) with demonstrated success.
  • Experience working in a regulated environment, preferably in biologics/pharmaceuticals.
  • Exposure/Experience in Root Cause Analysis and/or LEAN/six sigma experience or PPI tools.

Equivalency:

  • Equivalent combinations of education, training, and relevant work experience may be considered.

Knowledge, Skills, Abilities:

  • Solid technical writing skills required.
  • Solid communication skills.
  • Knowledge of Microsoft Office Tools.
  • Ability to drive functional, technical, and PPI.
  • Ability to evaluate data and make recommendations based on data.
  • Ability to make recommendations based on trends and trend analysis.
  • Ability to work in a fast-paced environment with the ability to prioritize effectively to meet timelines.
  • Facilitation skills for groups including staff level employees.

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