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Root Jobs in Massachusetts (NOW HIRING)

Problem Management Engineer

Boston, MA · On-site

$112K - $146K/yr

Lead and validate structured Root Cause Analysis (RCA) using methodologies such as 5‑Whys, Fishbone, and fault‑tree analysis * Challenge assumptions and ensure true root causes are identified for ...

Arabic Tutor

Boston, MA · Remote

$18 - $40/hr

Deep knowledge of Arabic script, root-pattern morphology, noun and verb conjugation, case marking, Modern Standard Arabic grammar, regional dialect awareness, vocabulary building, reading ...

Arabic Tutor

Somerville, MA · Remote

$18 - $40/hr

Deep knowledge of Arabic script, root-pattern morphology, noun and verb conjugation, case marking, Modern Standard Arabic grammar, regional dialect awareness, vocabulary building, reading ...

Arabic Tutor

Northampton, MA · Remote

$18 - $40/hr

Deep knowledge of Arabic script, root-pattern morphology, noun and verb conjugation, case marking, Modern Standard Arabic grammar, regional dialect awareness, vocabulary building, reading ...

Arabic Tutor

Cambridge, MA · Remote

$18 - $40/hr

Deep knowledge of Arabic script, root-pattern morphology, noun and verb conjugation, case marking, Modern Standard Arabic grammar, regional dialect awareness, vocabulary building, reading ...

Arabic Tutor

Lynn, MA · Remote

$18 - $40/hr

Deep knowledge of Arabic script, root-pattern morphology, noun and verb conjugation, case marking, Modern Standard Arabic grammar, regional dialect awareness, vocabulary building, reading ...

Arabic Tutor

Lowell, MA · Remote

$18 - $40/hr

Deep knowledge of Arabic script, root-pattern morphology, noun and verb conjugation, case marking, Modern Standard Arabic grammar, regional dialect awareness, vocabulary building, reading ...

Arabic Tutor

Quincy, MA · Remote

$18 - $40/hr

Deep knowledge of Arabic script, root-pattern morphology, noun and verb conjugation, case marking, Modern Standard Arabic grammar, regional dialect awareness, vocabulary building, reading ...

Arabic Tutor

Waltham, MA · Remote

$18 - $40/hr

Deep knowledge of Arabic script, root-pattern morphology, noun and verb conjugation, case marking, Modern Standard Arabic grammar, regional dialect awareness, vocabulary building, reading ...

Arabic Tutor

Newton, MA · Remote

$18 - $40/hr

Deep knowledge of Arabic script, root-pattern morphology, noun and verb conjugation, case marking, Modern Standard Arabic grammar, regional dialect awareness, vocabulary building, reading ...

Arabic Tutor

Lawrence, MA · Remote

$18 - $40/hr

Deep knowledge of Arabic script, root-pattern morphology, noun and verb conjugation, case marking, Modern Standard Arabic grammar, regional dialect awareness, vocabulary building, reading ...

Systems Engineer III

Bedford, MA · On-site

$90K - $120K/yr

This person will serve as a hands-on technical aid across software related system investigations, root cause analysis, risk assessments, design changes, and product support activities. This is not a ...

Systems Engineer III

Bedford, MA · On-site

$90K - $120K/yr

This person will serve as a hands-on technical aid across software related system investigations, root cause analysis, risk assessments, design changes, and product support activities. This is not a ...

This person will serve as a hands-on technical aid across software related system investigations, root cause analysis, risk assessments, design changes, and product support activities. This is not a ...

This person will serve as a hands-on technical aid across software related system investigations, root cause analysis, risk assessments, design changes, and product support activities. This is not a ...

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Showing results 1-20

Root information

See Massachusetts salary details

$7

$33

$64

How much do root jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for root in Massachusetts is $33.30, according to ZipRecruiter salary data. Most workers in this role earn between $23.21 and $39.20 per hour, depending on experience, location, and employer.

What is a root?

In the context of computing and IT, 'Root' refers to the highest level of access or administrative privileges on a computer system, typically in Unix or Linux operating systems. A 'Root' job usually involves tasks performed by a system administrator with full control over the system, such as installing software, managing users, configuring security settings, and maintaining the operating system. Root access is powerful but should be used with caution, as improper use can compromise the security and stability of the system. Only trusted and experienced personnel are typically granted root privileges.

What skills and qualifications are needed to thrive as a root?

The job title 'Root' is not a recognized professional occupation, so there are no standard skills, qualifications, or requirements associated with it. Please specify a valid professional job title to receive accurate information.

What are typical challenges faced by a root cause analyst in identifying and resolving recurring system issues?

A Root Cause Analyst often encounters challenges such as navigating complex system architectures, dealing with incomplete or inconsistent data, and collaborating across departments to gather necessary information. Pinpointing the true underlying cause of persistent issues can be time-consuming, as it requires thorough investigation, pattern recognition, and effective communication with technical and non-technical teams. However, these challenges also offer valuable opportunities to develop problem-solving skills, build cross-functional relationships, and drive impactful improvements within the organization.

What are popular job titles related to Root jobs in Massachusetts?

For Root jobs in Massachusetts, the most frequently searched job titles are:

What cities in Massachusetts are hiring for Root jobs?

Cities in Massachusetts with the most Root job openings:

Infographic showing various Root job openings in Massachusetts as of August 2026, with employment types broken down into 1% Internship, 90% Full Time, 5% Part Time, 3% Contract, and 1% Nights. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $69,261 per year, or $33.3 per hour.

Problem Management Engineer

1 point system

Boston, MA • On-site

$112K - $146K/yr

Contractor

Re-posted 10 days ago


Job description

REQUIRED SKILLS

Problem Management Leadership

  • Lead and oversee the end‑to‑end Problem Management lifecycle, including detection, logging, classification, investigation, resolution, validation, and closure
  • Ensure problems are closed only when defined closure criteria are met, including validated resolution, preventive controls, and monitoring improvements
  • Prevent premature or superficial closure of problems by enforcing quality and evidence standards

Root Cause Analysis & Technical Oversight

  • Lead and validate structured Root Cause Analysis (RCA) using methodologies such as 5‑Whys, Fishbone, and fault‑tree analysis
  • Challenge assumptions and ensure true root causes are identified for major incidents and recurring issues
  • Review and validate the technical feasibility and effectiveness of permanent fixes

Cross‑Functional Collaboration

  • Partner closely with Incident Management, Change Management, Resiliency/Reliability Engineering, and Service Owners
  • Coordinate permanent fixes through formal change processes
  • Work with vendors and external partners to track dependencies and ensure accountability

Governance, Metrics & Reporting

  • Establish and enforce Problem Management governance and quality standards
  • Track and report on key metrics, including overdue problems, SLA compliance, recurrence trends, and systemic risks
  • Provide clear, actionable updates and insights to senior leadership and executive forums

Knowledge & Continuous Improvement

  • Maintain and improve the Known Error Database (KEDB) and Problem‑related Knowledge Articles
  • Identify opportunities for proactive problem management, automation, and improved monitoring and alerting
  • Continuously refine Problem Management processes, tools, and standards to increase effectiveness and efficiency

 

Required Qualifications

  • Strong understanding of ITIL Problem Management processes and best practices
  • Proven experience leading or performing Root Cause Analysis in complex technical environments
  • Technical background (infrastructure, applications, cloud, or enterprise platforms) sufficient to engage and challenge engineering teams
  • Hands‑on experience with ServiceNow or comparable enterprise ITSM platforms
  • Strong communication and stakeholder management skills, including executive‑level communication
  • Ability to analyze trends, identify systemic risk, and drive proactive improvements

 

Preferred Qualifications

  • ITIL Foundation certification or higher
  • Experience in large‑scale enterprise environments
  • Experience supporting Major Incident or executive outage review forums
  • Familiarity with automation, observability, and proactive problem management techniques
  • Experience working with vendors and external service providers