ZipRecruiter

Log In

1

Room Service Manager Jobs in Gilbert, AZ (NOW HIRING)

The Americano

Service Manager

Scottsdale, AZ · On-site

This role leads from the dining room, providing hands-on direction, coaching, and support while ... Manager, culinary leaders, and beverage team, the Service Manager supports daily operations ...

HVAC RNTL

Service Manager

Phoenix, AZ · On-site

S., there's room to grow, take on big challenges, and make an immediate impact. Job Title: Service Manager Reports To: National Service Leader FLSA Status: Exempt Summary: We are seeking a highly ...

HVAC RNTL

Service Manager

Phoenix, AZ · On-site

S., there's room to grow, take on big challenges, and make an immediate impact. Job Title: Service Manager Reports To: National Service Leader FLSA Status: Exempt Summary: We are seeking a highly ...

Crescent

Convention Services Manager

Phoenix, AZ · On-site

The Hilton Phoenix Resort at the Peak is looking for a FT - Convention Service Manager to join our amazing Team! **Summary of Benefits** * Team Member and Family Room Discounts for both Crescent ...

The Groves

Dining Room Supervisor

Goodyear, AZ · On-site

$18 - $20/hr

Delivers trays to rooms of those residents who request room service. * May perform all kitchen helper and dishwasher duties as needed. * Assists in seating residents. * Supervises servers to ensure ...

The Groves

Dining Room Supervisor

Goodyear, AZ

$18 - $20/hr

Delivers trays to rooms of those residents who request room service. * May perform all kitchen helper and dishwasher duties as needed. * Assists in seating residents. * Supervises servers to ensure ...

next page

Showing results 1-20

All JobsRoom Service JobsRoom Service Manager JobsRoom Service Manager Jobs in Gilbert, AZ

Room Service Manager information

See Gilbert, AZ salary details

$9

$22

$39

How much do room service manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for room service manager in Gilbert, AZ is $22.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $30.19 per hour, depending on experience, location, and employer.

What is the difference between Room Service Manager vs Food and Beverage Supervisor?

AspectRoom Service ManagerFood and Beverage Supervisor
CredentialsHospitality management experience, possibly certifications in hospitality or customer serviceFood safety certifications, hospitality experience
Work EnvironmentHotel guest rooms, room service areasRestaurants, hotel food service areas
Employer & IndustryHotels, resorts, hospitality industryHotels, restaurants, hospitality industry
Search & Comparison IntentUnderstanding roles in hotel food service managementSupervisory roles in hotel food and beverage services

The Room Service Manager oversees the delivery of food and beverages directly to hotel guests' rooms, focusing on guest satisfaction and service efficiency. The Food and Beverage Supervisor manages staff and operations in restaurant or food service areas within a hotel or hospitality setting. While both roles require hospitality experience and customer service skills, the Room Service Manager specializes in in-room dining, whereas the Food and Beverage Supervisor handles on-site dining services.

What does a room service manager do?

A room service manager oversees the operation of in-room dining services in a hotel or hospitality setting. They coordinate staff, ensure timely delivery of orders, maintain quality standards, and handle customer complaints to ensure a positive guest experience.

What cities near Gilbert, AZ are hiring for Room Service Manager jobs?

Cities near Gilbert, AZ with the most Room Service Manager job openings:

Room Service Manager jobs near you
Infographic showing various Room Service Manager job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $51,011 per year, or $24.5 per hour.

In-Room Dining Assistant Food & Beverage Manager - Arizona Biltmore

Phoenix, AZ

Benchmark
Manufacturing • 10K+ employees

8.2

Company rating: 8.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

46th of 159 rated electronics manufacturers

People enjoy working here

Good employer

Paid breaks

Learn more about Benchmarkexternal

$47K - $64K/yr

Full-time

Posted 6 days ago

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.


At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.


Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Conde Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

The iconic Arizona Biltmoreis located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the "Jewel of the Desert" since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 millionrestoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/cafe, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide. Arizona Biltmore is aLXR Hotel & Resortby Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world's most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits. Learn more about our incredible benefitshere. Want to learn more about Arizona Biltmore? Hotel Website, Instagram,Facebook

What you will have an opportunity to do:

The In-Room Dining Assistant Food & Beverage Manager is responsible for supporting the Room Service Manager in overseeing the daily operations of in-room dining. This role ensures prompt, professional, and high-quality serviceis deliveredto guests in their rooms while helping to lead a motivated, guest-focused team.The Assistant Manager plays a key role in team supervision, service standards, guest satisfaction, training, and operational efficiency.

ESSENTIAL FUNCTIONS

  • Interviewing,selection, training, supervision, counseling, disciplining,and evaluating roomservice staff for the efficient operation of room service. Schedules and directs staff in theirwork assignments.

  • Responsible for ensuringthat room servicecomplies withsanitation and safety standardsfor guests and employees.

  • Responsible for ensuringthat all equipment is in working order.

  • Monitors product quality and guest satisfaction in room service. Ensures that food quality isconsistent, appealing, and preparedtoguest specifications. Provides guidance forimprovement andimplementsnecessary adjustments for consistency.

  • Interactswith gueststo obtain feedback on quality of service and food inoutlet.Investigatesand resolves guestcomplaintsin a timely manner.

  • Coordinates special requests made to room service,including delivery of amenities.

  • Documents inventory forecast usage andmonitorsupply to ensure that room service isstocked with linen, glassware, silverware,china,condimentsand other items necessary toprovideappropriate customerservice.

  • Responsible for ensuringcompliance with all Hilton Hotels policies and procedures thatrelate to room service as well as all local,stateand federal laws and regulations.

What are we looking for?

EDUCATION

  • High school diploma or equivalent required; hospitality or culinary degree preferred.

EXPERIENCE

  • Minimum of 2 years of experience in room service or food & beverage operations, with at least 1 year in a supervisory or managerial role.

  • Strong communicationand interpersonal skills with a guest-first mindset.

  • Ability to multitask in afast-paced environmentwhilemaintainingattention to detail.

  • Experience using POS systems, order management software, and basic reporting tools.

  • Knowledge of food safety, sanitation procedures, and local health regulations.

LICENSES OR CERTIFICATES

  • Food Service Sanitation certification. Title 4 Liquor Training

Compensation:

-

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

What Benchmark Electronics employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply