Description
The Electron Beam (E-Beam) Field Service Engineer is responsible for installing, troubleshooting, repairing, and maintaining high-energy electron beam mask lithography systems at semiconductor customer sites. This role supports advanced semiconductor manufacturing equipment requiring strong electrical, mechanical, vacuum, robotics, and software troubleshooting expertise.
The Field Service Engineer works closely with customers and internal engineering teams to ensure system reliability, maximize equipment performance, and support continuous improvement initiatives within highly technical semiconductor environments.
Must-Have Skills, Experience, and Education
โข Minimum of 3 years of experience in semiconductor or related high-technology industries
โข Bachelor's degree in Mechanical Engineering, Electrical Engineering, or related STEM field
โข OR Associate degree in STEM discipline with 2-4 years of semiconductor industry experience
โข Strong troubleshooting skills involving electrical and mechanical systems
โข Ability to read and interpret schematics and technical documentation
โข Strong customer communication and service skills
โข Ability to travel extensively domestically and internationally
โข Ability to lift and move parts exceeding 50 pounds
โข Veterans strongly encouraged to apply
Requirements
โข Install, maintain, troubleshoot, and repair advanced electron beam lithography systems
โข Perform all service activities with a strong safety-first mindset
โข Diagnose technical issues using schematics, diagnostic tools, and troubleshooting procedures
โข Document service activities and contribute to procedural improvements and best practices
โข Manage customer interactions with a proactive customer-focused approach
โข Support escalation activities and collaborate with cross-functional technical teams
โข Provide training and on-the-job guidance to junior service personnel
โข Identify operational risks and recommend process improvements
โข Support spare parts management activities
โข Travel internationally and domestically to support customer sites and training requirements
Nice-to-Have Skills, Experience, and Education
โข Technical military experience
โข Japanese language skills
โข Mechanical knowledge of high-vacuum systems
โข Electrical knowledge of high-voltage systems