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Robotic Process Automation Program Manager Jobs in North Carolina

Partner with Customer Care SMEs, technical teams, and Enterprise AI/RPA support groups to identify ... A flexible benefits program that allows each employee to select the level of coverage needed for ...

Test Automation - Manager

Charlotte, NC · On-site

$41 - $54/hr

As the Test Automation Manager, you will be responsible for leading and managing our automation ... PTF, RPA Testing, SAP Worksoft, Service Now, Talos, Test complete, Tosca, UFT, Voice bot/IVR ...

UiPath, Blue Prism, IBM RPA, Microsoft Power Automate, etc. * Proven ability to collaborate with ... management teams. * Exudes personable communication skills while being motivated to learn and grow.

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Robotic Process Automation Program Manager information

How does a robotic process automation program manager typically collaborate with cross-functional teams during an RPA implementation?

A Robotic Process Automation Program Manager works closely with business stakeholders, IT professionals, and process owners to identify automation opportunities and ensure successful RPA deployments. They facilitate communication between technical teams and business units, aligning project goals with organizational objectives. Managing timelines, resource allocation, and change management are key responsibilities, as is handling feedback and resolving issues swiftly. Effective collaboration is essential for overcoming challenges such as resistance to change and ensuring the RPA solution integrates smoothly with existing workflows.

What are the key skills and qualifications needed to thrive as a robotic process automation program manager?

To thrive as a Robotic Process Automation (RPA) Program Manager, you need strong project management experience, a background in business process analysis, and a solid understanding of automation technologies, often supported by a degree in computer science or a related field. Familiarity with RPA platforms such as UiPath, Blue Prism, or Automation Anywhere, and relevant certifications like PMP or RPA-specific credentials, are typically required. Excellent communication, leadership, and stakeholder management skills set top performers apart. These competencies ensure the effective planning, implementation, and scaling of automation initiatives that drive organizational efficiency and value.

What is a robotic process automation program manager?

A Robotic Process Automation (RPA) Program Manager is responsible for overseeing the planning, implementation, and management of RPA initiatives within an organization. They coordinate cross-functional teams to identify automation opportunities, manage project timelines, and ensure successful deployment of bots that automate repetitive business processes. Additionally, they monitor program performance, optimize workflow, and ensure compliance with organizational standards and best practices. Their goal is to improve operational efficiency through effective automation strategies.

What is the difference between Robotic Process Automation Program Manager vs Business Analyst?

AspectRobotic Process Automation Program ManagerBusiness Analyst
CertificationsRPA certifications, PMP, AgileCBAP, PMI-PBA, Agile certifications
Work EnvironmentProject teams, IT departments, automation projectsBusiness units, project teams, process improvement
Industry UsageFinance, healthcare, manufacturing, technologyFinance, retail, healthcare, consulting

The Robotic Process Automation Program Manager focuses on leading automation projects, managing teams, and ensuring successful RPA implementation. In contrast, a Business Analyst analyzes business processes, gathers requirements, and supports process improvements. While both roles collaborate on projects, the RPA Program Manager has a broader leadership role in automation initiatives, whereas the Business Analyst concentrates on understanding and documenting business needs.

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Manager IT (Automation Anywhere/UiPath) Remote

First-Citizens Bank & Trust Company

Raleigh, NC • On-site

$102K - $150K/yr

Other

Re-posted 12 days ago


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 170 rated banks


Job description

Overview
This is a remote role that may be hired in several markets across the United States.
This role is responsible for leading enterprise-scale intelligent automation initiatives, with primary expertise in Automation Anywhere OR UiPath, driving architecture, delivery, and governance of RPA and AI-enabled automation solutions. The IT Manager will function as a hands-on technical leader, managing a team of developers and architects while partnering with business, enterprise architecture, and AI teams to design and implement scalable automation solutions. The role requires strong experience in AI-driven automation, including document processing, generative AI, and agentic workflows, along with a proven track record of delivering multiple large-scale automation programs across the enterprise.
Responsibilities
  • Define and execute enterprise automation strategy using Automation Anywhere OR UiPath
  • Lead end-to-end delivery of automation programs from discovery through deployment and support
  • Identify and prioritize automation opportunities across business units aligned to ROI and efficiency goals
  • Design and govern scalable automation architectures, frameworks, and reusable components
  • Act as the technical authority for Automation Anywhere OR UiPath platforms, including orchestration and bot lifecycle management
  • Conduct solution design reviews, code reviews, and enforce development standards and best practices
  • Integrate automation solutions with enterprise systems, APIs, data platforms, and AI/ML services
  • Drive implementation of AI-powered automation use cases including document processing, NLP workflows, and intelligent decisioning
  • Leverage platform-native AI capabilities such as AI copilots, document AI, and generative AI integrations
  • Enable hybrid automation combining RPA, AI agents, and human-in-the-loop workflows
  • Lead and mentor a team of developers, architects, and analysts, ensuring high-quality delivery and technical excellence
  • Manage project timelines, budgets, and resource allocation across multiple concurrent initiatives
  • Establish and scale automation CoE practices including governance, standards, and operating models
  • Ensure compliance with enterprise SDLC, security, audit, and regulatory requirements
  • Implement monitoring, logging, and reporting frameworks for automation performance and stability
  • Drive platform standardization and reduction of tool sprawl across the enterprise
  • Promote citizen development with appropriate guardrails and governance
  • Continuously optimize automation solutions for performance, scalability, and resilience
  • Collaborate with vendors and internal stakeholders to align on roadmap, capabilities, and innovation

Qualifications
Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering
OR
High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering
Preferred qualifications:
  • Proven experience delivering enterprise automation solutions using Automation Anywhere OR UiPath
  • Strong hands-on expertise in automation architecture, bot development, and orchestration
  • Experience implementing AI-integrated automation including document processing, NLP, or generative AI
  • Familiarity with AI/ML concepts and integration within automation workflows
  • Experience with APIs, microservices, and enterprise system integrations
  • Programming experience in Python, .NET, or similar technologies
  • Experience leading technical teams and managing large-scale automation programs
  • Strong understanding of SDLC methodologies including Agile and Waterfall
  • Experience with process mining, task mining, or workflow orchestration platforms
  • Automation Anywhere certification (Advanced RPA Professional or equivalent) OR UiPath certification (Developer, Advanced Developer, or Solution Architect)
  • Exposure to cloud platforms and AI services such as AWS, Azure, or Google Cloud
  • Strong stakeholder management and executive communication skills
  • Ability to translate business requirements into scalable technical solutions
  • Experience building or scaling automation Center of Excellence (CoE) models

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
This job posting has been extended until August 31, 2026.
If hired in North Carolina, the base pay for this position is generally between $102,391 and $150,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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