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Robotic Process Automation Program Manager Jobs in North Carolina

The RPA Engineer will be responsible for analyzing business processes, gathering requirements ... Analytical and good at time management * Strong problem-solving skills * Curiosity about new ...

The RPA Engineer will be responsible for analyzing business processes, gathering requirements ... Analytical and good at time management * Strong problem-solving skills * Curiosity about new ...

The RPA Engineer will be responsible for analyzing business processes, gathering requirements ... Analytical and good at time management * Strong problem-solving skills * Curiosity about new ...

The RPA Engineer will be responsible for analyzing business processes, gathering requirements ... Analytical and good at time management * Strong problem-solving skills * Curiosity about new ...

The RPA Engineer will be responsible for analyzing business processes, gathering requirements ... Analytical and good at time management * Strong problem-solving skills * Curiosity about new ...

The RPA Engineer will be responsible for analyzing business processes, gathering requirements ... Analytical and good at time management * Strong problem-solving skills * Curiosity about new ...

Be Part of a High-Performing Automation Team This role sits within an established RPA Community of Service supporting a high-volume Sales vertical with a strong pipeline of planned deliveries and ...

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Robotic Process Automation Program Manager information

How does a robotic process automation program manager typically collaborate with cross-functional teams during an RPA implementation?

A Robotic Process Automation Program Manager works closely with business stakeholders, IT professionals, and process owners to identify automation opportunities and ensure successful RPA deployments. They facilitate communication between technical teams and business units, aligning project goals with organizational objectives. Managing timelines, resource allocation, and change management are key responsibilities, as is handling feedback and resolving issues swiftly. Effective collaboration is essential for overcoming challenges such as resistance to change and ensuring the RPA solution integrates smoothly with existing workflows.

What are the key skills and qualifications needed to thrive as a robotic process automation program manager?

To thrive as a Robotic Process Automation (RPA) Program Manager, you need strong project management experience, a background in business process analysis, and a solid understanding of automation technologies, often supported by a degree in computer science or a related field. Familiarity with RPA platforms such as UiPath, Blue Prism, or Automation Anywhere, and relevant certifications like PMP or RPA-specific credentials, are typically required. Excellent communication, leadership, and stakeholder management skills set top performers apart. These competencies ensure the effective planning, implementation, and scaling of automation initiatives that drive organizational efficiency and value.

What is a robotic process automation program manager?

A Robotic Process Automation (RPA) Program Manager is responsible for overseeing the planning, implementation, and management of RPA initiatives within an organization. They coordinate cross-functional teams to identify automation opportunities, manage project timelines, and ensure successful deployment of bots that automate repetitive business processes. Additionally, they monitor program performance, optimize workflow, and ensure compliance with organizational standards and best practices. Their goal is to improve operational efficiency through effective automation strategies.

What is the difference between Robotic Process Automation Program Manager vs Business Analyst?

AspectRobotic Process Automation Program ManagerBusiness Analyst
CertificationsRPA certifications, PMP, AgileCBAP, PMI-PBA, Agile certifications
Work EnvironmentProject teams, IT departments, automation projectsBusiness units, project teams, process improvement
Industry UsageFinance, healthcare, manufacturing, technologyFinance, retail, healthcare, consulting

The Robotic Process Automation Program Manager focuses on leading automation projects, managing teams, and ensuring successful RPA implementation. In contrast, a Business Analyst analyzes business processes, gathers requirements, and supports process improvements. While both roles collaborate on projects, the RPA Program Manager has a broader leadership role in automation initiatives, whereas the Business Analyst concentrates on understanding and documenting business needs.

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Full-time

Re-posted 23 days ago


Job description

What you'll do: 

Hearst Technology is looking for an Automation Engineer (RPA) to join our enterprise applications team. 

The RPA Engineer will be responsible for analyzing business processes, gathering requirements, translating them into technical specifications, and working closely with the RPA development team to ensure successful implementation of automations. The ideal candidate will have a passion for innovation, strong collaboration skills, and a customer-focused approach. They should have experience working with Agile methodologies and have experience or familiarity with UiPath. 

Major Responsibility: 

  • Collaborate with business stakeholders to identify, assess, and implement automation opportunities that improve efficiency, quality, and user experience.
  • Design, develop, and test automation workflows using UiPath and related automation technologies.
  • Deploy RPA components, including bots, robots, development tools, code repositories, and logging tools.
  • Integrate automation solutions with enterprise applications, APIs, databases, and cloud services.
  • Identify and document process improvements that significantly reduce workflows or improve work-life quality for HTS employees and supporting teams
  • Designing process improvements or process re-engineering and recommending the elimination of steps.
  • Work closely with business analysts, developers, and stakeholders to understand process requirements and changes.
  • Monitor existing RPA solutions in Production Environment to ensure smooth runs.
  • Perform routine maintenance and updates to RPA systems and applications.
  • Investigate and troubleshoot issues with RPA processes and resolve related incidents in a timely manner to minimize the Business disruption.
  • Analyze RPA processes to identify performance bottlenecks and recommend improvements. 
  • Maintain detailed documentation of RPA processes, configurations, and troubleshooting steps.
  • Update knowledge bases and support documentation for future reference.
  • Provide technical support to end-users for issues related to RPA bots and processes.
  • Collaborate closely with developers to implement the requirements and perform functional testing
  • Stay up-to-date on the latest process and IT advancements to automate and modernize systems 

Who you are: 

  • Bachelor's Degree in a technical discipline (or equivalent work experience) 
  • 3-5 years of experience with coordinating and facilitating various milestones and gates of development releases for promotion into higher environments, including pre-production and production
  • 3-5 years of experience with the development and support of RPA solutions.
  • Ability to translate business needs into effective and detailed user stories, requirements, and acceptance criteria
  • UiPath Advanced Developer Certified
  • Experience with Agile development methodologies
  • Experience with designing test plans and User Acceptance Testing (UAT)
  • Ability to communicate with both technical and non-technical audiences
  • Analytical and good at time management
  • Strong problem-solving skills
  • Curiosity about new technologies and excited to find ways to implement them in the work