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Robotic Process Automation Program Manager Jobs in New York

AirPay

Principal Automation Engineer

Manhattan, NY · On-site

Your expertise in web automation, RPA, and API integrations will be crucial in streamlining ... Project Management: Lead complex automation projects from conception to completion, including ...

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Audit Manager

Secaucus, NJ · On-site

$105K - $138K/yr

... robotic process automation (RPA), and other technologies to create value and enhance audit ... program. This is a unique chance to lead challenging projects and work with cutting-edge technology ...

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Robotic Process Automation Program Manager information

What is a robotic process automation program manager?

A Robotic Process Automation (RPA) Program Manager is responsible for overseeing the planning, implementation, and management of RPA initiatives within an organization. They coordinate cross-functional teams to identify automation opportunities, manage project timelines, and ensure successful deployment of bots that automate repetitive business processes. Additionally, they monitor program performance, optimize workflow, and ensure compliance with organizational standards and best practices. Their goal is to improve operational efficiency through effective automation strategies.

What are the key skills and qualifications needed to thrive as a robotic process automation program manager?

To thrive as a Robotic Process Automation (RPA) Program Manager, you need strong project management experience, a background in business process analysis, and a solid understanding of automation technologies, often supported by a degree in computer science or a related field. Familiarity with RPA platforms such as UiPath, Blue Prism, or Automation Anywhere, and relevant certifications like PMP or RPA-specific credentials, are typically required. Excellent communication, leadership, and stakeholder management skills set top performers apart. These competencies ensure the effective planning, implementation, and scaling of automation initiatives that drive organizational efficiency and value.

How does a robotic process automation program manager typically collaborate with cross-functional teams during an RPA implementation?

A Robotic Process Automation Program Manager works closely with business stakeholders, IT professionals, and process owners to identify automation opportunities and ensure successful RPA deployments. They facilitate communication between technical teams and business units, aligning project goals with organizational objectives. Managing timelines, resource allocation, and change management are key responsibilities, as is handling feedback and resolving issues swiftly. Effective collaboration is essential for overcoming challenges such as resistance to change and ensuring the RPA solution integrates smoothly with existing workflows.

What is the difference between Robotic Process Automation Program Manager vs Business Analyst?

AspectRobotic Process Automation Program ManagerBusiness Analyst
CertificationsRPA certifications, PMP, AgileCBAP, PMI-PBA, Agile certifications
Work EnvironmentProject teams, IT departments, automation projectsBusiness units, project teams, process improvement
Industry UsageFinance, healthcare, manufacturing, technologyFinance, retail, healthcare, consulting

The Robotic Process Automation Program Manager focuses on leading automation projects, managing teams, and ensuring successful RPA implementation. In contrast, a Business Analyst analyzes business processes, gathers requirements, and supports process improvements. While both roles collaborate on projects, the RPA Program Manager has a broader leadership role in automation initiatives, whereas the Business Analyst concentrates on understanding and documenting business needs.

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Robotic Process Automation Program Manager jobs near you

Principal Automation Engineer

AirPay

Manhattan, NY • On-site

Full-time

Re-posted yesterday

Job description


About Us
AirPay is on a mission to improve the consumer experience for dental patients. We are growing rapidly, partnering with top dental provider groups and insurance carriers. Our company is backed by top-tier VCs led by IA Ventures, along with the founders of Flatiron Health, Clover Health, Shutterstock, and more.
About the Role
We are seeking a seasoned Principal Automation Engineer to join our team and help pioneer a new type of healthcare platform. You will be responsible for automating complex healthcare payment workflows, ensuring seamless interactions between carrier websites and practice software, driving efficiency across revenue cycle operations. Your expertise in web automation, RPA, and API integrations will be crucial in streamlining eligibility verification, patient payments, claims processing, and payment reconciliation.
Key Responsibilities
  • Technical Leadership: Serve as a role model within the organization, providing guidance and mentorship to team members, and leading technical discussions to drive innovation and best practices.
  • Healthcare Workflow Automation: Design and implement automation solutions to streamline payer website interactions, eligibility verification, claims processing, and payments.
  • System Architecture: Design and oversee the architecture of automation systems, ensuring they align with business objectives and integrate seamlessly with existing technologies.
  • Project Management: Lead complex automation projects from conception to completion, including defining project scope, developing project plans, and managing resources and timelines.
  • Collaboration: Work closely with cross-functional teams, including operations, product to ensure alignment and successful implementation of automation initiatives.
  • Continuous Improvement: Identify opportunities for process improvements and implement solutions to enhance system performance and reliability.

Requirements
  • Experience: Over 5 years of professional experience in automation engineering, with a focus on designing and implementing large-scale automation systems.
  • Technical Expertise: Proficiency in automation platforms such as Selenium, Playwright, or RPA tools (UiPath, Automation Anywhere) and experience with programming languages like Python or JavaScript.
  • Healthcare Knowledge: Experience with automating interactions with payer portals, EDI transactions, or revenue cycle management workflows is a plus.
  • Leadership Skills: Demonstrated ability to lead and mentor engineering teams, fostering a culture of innovation and continuous improvement.
  • Problem-Solving: Strong analytical and problem-solving skills, with the ability to develop creative solutions to complex technical challenges.
  • Communication: Excellent verbal and written communication skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders.
  • Education: Bachelor's or Master's degree in Engineering, Computer Science, or a related field.

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