Rn Workflow Consultant Jobs (NOW HIRING)

Explore opportunities with Atrius Health, part of the Optum family of businesses. We\'re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.

As the Registered Nurse, you will be responsible for effective care delivery and management of patient care within a specialty, utilizing the nursing process and adhering to current standards of nursing practice. Communicates and coordinates effectively with all entities involved in the care of the patient to promote safe, high quality care. Making decisions reflecting critical thinking and evidence based nursing practice.

• Location: 133 Brookline Avenue, Boston, MA - Remote
• Department: Gastroenterology
• Schedule: 40HRS Weekly

If you are located in Massachusetts, you will have the flexibility to work remotely* as you take on some tough challenges.

• Build therapeutic and supportive relationships with patients and families, providing education and managing care transitions
• Assess patient symptoms and concerns received through telephone calls, patient portal messages, secure chat, and referrals
• Prioritize patient needs based on clinical urgency and established protocols
• Escalate complex or urgent clinical issues to GI physicians or Advanced Practice Clinicians (APCs)
• Review and respond to patient inquiries regarding GI conditions, medications, test results, and treatment plans
• Provide clinical guidance within nursing scope of practice
• Contribute to quality improvement initiatives, mentor nursing staff, and uphold high standards of patient service and safety
• Manage electronic medical record (EMR) in-basket workflows
• Review and address patient portal messages, refill requests, test results, and provider communications
• Identify messages requiring provider review and route appropriately
• Maintain timely response standards in accordance with departmental expectations

You\'ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• Graduate of a State-approved school of nursing
• Current, unrestricted, license to practice professional nursing in the Commonwealth of Massachusetts
• Up to date with current standard of nursing care in Specialty
• Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience

• Bachelor of Science in Nursing (BSN)
• American Heart Association Basic Life Support (BLS)
• Advanced Cardiac Life Support (ACLS)
• 2+ years of RN experience
• Solid critical thinking, problem solving, interpersonal and patient interviewing skills
• Ability to interpret clinical information, assess the implication of treatment and develop and implement a plan of care
• Ability to prioritize, multitask, and work in a rapidly changing environment with multiple demands
• Excellence in practice, documentation, and cost-effective care utilization. Maintains high patient satisfaction

*All employees working remotely will be required to adhere to UnitedHealth Group\'s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you\'ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $38.66 to $71.87 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.