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Rn Patient Care Coordinator Jobs in Rio Rancho, NM

Touro University

Patient Care Coordinator

Albuquerque, NM

$16.75 - $22/hr

The Patient Care Coordinator (PCC) coordinates the daily desk operations in the dental clinic and provides excellent customer service to both the patients and students of Touro College of Dental ...

Touro University

Patient Care Coordinator

Albuquerque, NM

$16.75 - $22/hr

The Patient Care Coordinator (PCC) coordinates the daily desk operations in the dental clinic and provides excellent customer service to both the patients and students of Touro College of Dental ...

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Rn Patient Care Coordinator information

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How much do rn patient care coordinator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for rn patient care coordinator in Rio Rancho, NM is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.82 per hour, depending on experience, location, and employer.

What is an RN Patient Care Coordinator?

An RN Patient Care Coordinator is a registered nurse who manages and oversees patient care activities, ensuring that patients receive appropriate, timely, and effective healthcare services. They act as a liaison between patients, families, and healthcare teams, coordinating treatment plans, scheduling appointments, and helping patients navigate the healthcare system. This role often involves patient education, advocacy, and monitoring patient progress to improve health outcomes. RN Patient Care Coordinators work in hospitals, clinics, and other healthcare settings.

What are the key skills and qualifications needed to thrive as an RN Patient Care Coordinator?

To thrive as an RN Patient Care Coordinator, you need a current RN license, strong clinical background, and experience in care management or case coordination. Familiarity with care coordination software, electronic health records (EHRs), and care pathway protocols is typically required. Exceptional organizational skills, leadership, and communication abilities help you advocate for patients and collaborate with interdisciplinary teams. These competencies are crucial for ensuring seamless patient transitions, improving outcomes, and delivering coordinated, patient-centered care.

What are some common challenges RN Patient Care Coordinators face when balancing administrative duties with direct patient care?

RN Patient Care Coordinators often juggle a variety of responsibilities, including patient assessments, care planning, and coordinating with multidisciplinary teams, all while managing administrative tasks such as scheduling, documentation, and insurance authorizations. One of the main challenges is finding the right balance between spending time with patients and handling paperwork or communication tasks. Effective time management, strong organizational skills, and the ability to prioritize urgent needs are essential for success in this role. Collaboration with other healthcare professionals and leveraging technology, like electronic health records, can help streamline processes and reduce administrative burden.

What is the difference between Rn Patient Care Coordinator vs Rn Case Manager?

AspectRn Patient Care CoordinatorRn Case Manager
CertificationsRN license, possibly additional care coordination certificationsRN license, often with case management certification (CCM)
Work EnvironmentHospitals, clinics, outpatient settings, patient educationInsurance companies, healthcare agencies, hospitals, focusing on patient management
Primary FocusCoordinate patient care plans, facilitate communication among providersAssess patient needs, develop and implement case management plans, monitor progress

Both roles require RN licensure and involve patient interaction, but the Rn Patient Care Coordinator primarily focuses on care coordination and communication, while the Rn Case Manager emphasizes assessing patient needs and managing ongoing care plans. They often work in similar settings but have distinct responsibilities.

What does a registered nurse patient care coordinator do?

A registered nurse patient care coordinator manages patient care plans, coordinates communication among healthcare providers, and ensures patients receive appropriate services. They often work in clinical settings, utilizing electronic health records and demonstrating strong organizational and communication skills.

What are popular job titles related to Rn Patient Care Coordinator jobs in Rio Rancho, NM?

For Rn Patient Care Coordinator jobs in Rio Rancho, NM, the most frequently searched job titles are:

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The top searched job categories for Rn Patient Care Coordinator jobs in Rio Rancho, NM are:

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Rn Patient Care Coordinator jobs near you
Infographic showing various Rn Patient Care Coordinator job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 20% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $40,108 per year, or $19.3 per hour.

Patient Care Coordinator

Touro University

Albuquerque, NM

$16.75 - $22/hr

Full-time

Re-posted 20 days ago

Touro University rating

5.9

Company rating: 5.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

584th of 631 rated colleges and universities

Job description

The Patient Care Coordinator (PCC) coordinates the daily desk operations in the dental clinic and provides excellent customer service to both the patients and students of Touro College of Dental Medicine Albuquerque, New Mexico. The incumbent provides a positive student and patient experience, collects money, updates patient demographics, schedules, student/patient appointments, and closes out appointments. The Patient Care Coordinator reports to the Director of Clinical Operations. This position strives to make each phase of the patient treatment a positive experience from the initial patient phone call on through the completion of the dental treatment care. The PCC acts as the primary point of contact for patients within the Clinic Group Practices.


  • Perform check-in, update demographics, collect and upload patient dental insurance information, and verify dental eligibility when needed
  • Updating the student appointment book with cancellations and no-shows as needed
  • Monitor student attendance and student patient roster
  • Perform check-out duties:
    • Process patient walk-out for services provided and notify patient of required payment due
    • Documentation in the Electronic Health Record, any communication with the patient
    • Perform End of Day closing duties and run End of the Day reports
  • Evaluate patient accounts:
    • Collect payments, prepare adjustments, & allocate funds
    • Work collaboratively with the Clinical Practice Leader (CPL) to support the Group Practice team with their patient care management
    • Meet at least weekly with CPL to review student compliance
  • Check emails voicemails and respond to them in a timely fashion
  • Promote hospitality and respect for all patients, students, and faculty
  • Collect and send additional information requested by insurance companies
  • Run reports assigned to control patients
  • Accounts Receivable balances; (unapproved charges, pre-payments, & open balances)
  • Communicate with the lab coordinator to clarify any financial hold
  • Monitor student attendance
  • Monitor student entering and obtaining faculty approval of daily codes and notes
  • Communicate with patients to minimize or resolve patient issues within the school before escalation
  • Report escalated patient issues to the Director of Clinical Operations
  • Schedule Uber transportation for patient when required
  • Safeguard patient privacy and confidentiality
  • Answer the phones expeditiously and communicate effectively with callers including patients, faculty, students, coworkers, call center, etc
  • Participate in periodic huddles with the clinic team
  • Perform other duties assigned in support of clinic operations and patient care services as may be requested by Leadership

Education/Experience
  • High School Diploma/GED Eqvlnt required.
Knowledge/Skills/Abilities
  • General administrative duties required
  • Proficiency in Microsoft Office Suite including Word, PowerPoint, & Outlook required
  • Strong attention to details required
  • Effectively manage and organize daily tasks, independently and with a team, while balancing multiple projects and meeting deadlines required
  • Accuracy and productivity in completing tasks required
  • Customer service and team orientated required
  • Demonstrated ability to develop positive and cooperative relationships with students, faculty, and colleagues required
  • Demonstrated proficiency in communication (written and verbal) required
  • Accurate data entry skills experience with AxiUm, computer program entry is desirable.
  • Adherence to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient's records.
  • Must be available for work during the hours assigned for student instruction and practice development.
  • Fluent in English; Spanish speaking a plus.
Working Conditions
  • Able to lift up to 5 lbs.
  • Patient care/facing role

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