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Rmm Engineer Jobs (NOW HIRING)

CMIT Solutions

Systems Engineer Level 2

Cranston, RI · On-site

... RMM platform, including scripting, automation development, monitoring policies, and patch ... Engineers, validating configurations and troubleshooting complex requests. • Escalate ...

New

Pioneer Technology

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Desktop Engineer

Chattanooga, TN · On-site

$48K - $75K/yr

Position Overview The Desktop Engineer is expected to deliver a reliable, secure, and efficient end ... Maintain accurate RMM component list to ensure proper software deployment by all teams. * Perform ...

AG Schwallbach LLC

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IT Engineer

Troy, MI · On-site

$65K - $85K/yr

IT Engineer (L1 / L2 / Onboarding) Location: Madison Heights, MI (on site) Job Type: Full-Time, ... Level 1: Alert Response & First-Touch Resolution • Monitor RMM dashboards and alert queues across ...

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How much do rmm engineer jobs pay per year?

As of May 29, 2026, the average yearly pay for rmm engineer in the United States is $103,523.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,000.00 and $123,000.00 per year, depending on experience, location, and employer.

What is the difference between Rmm Engineer vs Network Engineer?

AspectRmm EngineerNetwork Engineer
CertificationsCompTIA A+, Network+, Cisco CCNACCNA, CompTIA Network+
Work EnvironmentManaged service providers, IT support firmsCorporate IT departments, telecom companies
Primary FocusRemote monitoring and management of IT systemsDesign, implementation, and maintenance of networks

While both roles involve IT expertise, Rmm Engineers focus on remotely monitoring and managing client systems, whereas Network Engineers design and maintain network infrastructure. The certifications and work environments overlap, but their core responsibilities differ significantly.

What cities are hiring for Rmm Engineer jobs? Cities with the most Rmm Engineer job openings:
What states have the most Rmm Engineer jobs? States with the most job openings for Rmm Engineer jobs include:
Rmm Engineer jobs near you
Automation & RMM Engineer (Level 2/3)

Automation & RMM Engineer (Level 2/3)

ACC TECHNICAL SERVICES

East Syracuse, NY • On-site

Full-time

Posted 11 days ago

Job description

Description:

Department: NOC Location: Syracuse, NY (Hybrid/Remote options) Reports to: NOC Leadership Type: Full-time, Exempt

About Us

ACC Technical Services is a growing MSP delivering premium IT services using modern service management, automation toolsets, and a skilled engineering team. Our style emphasizes clear outcomes, measurable service quality, and client trust.

Role Summary

We’re hiring an Automation & RMM Engineer. You will build and maintain proactive monitoring, remediation, and workflow automation across our RMM/PSA stack, integrate with third-party APIs, and deliver operational analytics in Power BI. Expect hands-on scripting (PowerShell/Python/SQL), configuration-as-code (YAML/JSON/Jinja), and Rewst workflow development aligned to NOC objectives and MSP delivery standards.

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Key Responsibilities

· RMM Monitoring & Scripts: Design, implement, and maintain monitors, policies, and remediation scripts in our RMM platform. To ensure alert fidelity, auto-ticketing, and SLA adherence. Experience with ConnectWise Automate or NinjaOne or Datto RMM or N-able required

· Workflow Automation (Rewst): Build and iterate Rewst workflows using YAML/JSON/Jinja; integrate with PSA/RMM and external systems via REST/Graph APIs; enforce input validation, error handling, and idempotent operations

· Scripting & Data Ops: Author maintainable PowerShell/Python utilities and SQL queries for configuration, ETL, reporting, and bulk operations; package and version scripts; document runbooks and rollback plans.

· Backup/DR Monitoring: Operate to checklist standards for backups—implement alerts and auto-ticketing for failures/warnings and long-running jobs; collaborate with service owners for remediation

· API Integrations: Connect RMM/PSA and security tools with vendor APIs (Microsoft Graph, SentinelOne, etc.); design secure auth, paging, rate-limit strategies; produce repeatable connectors.

· Operational Analytics: Build Power BI dashboards and data models to visualize service performance (uptime, SLAs, ticket flow, automation impact/ROI) for NOC leadership and client-facing reporting.

· Service Delivery & NOC Cadence: Contribute to NOC boards, stand-ups, and weekly ops reviews; track KPIs; drive process improvements in accordance with our NOC Manager charter.

· Documentation & Standards: Produce clear SOPs/runbooks; follow internal style from existing role descriptions and operations playbooks.

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Required Skills & Experience

· Scripting: Proficiency in PowerShell or Python; working SQL (T-SQL or PostgreSQL) for queries, views, and basic ETL.

· IaC / Templates: YAML, JSON, and Jinja for workflow definitions, payloads, and templating.

· RMM Expertise: Monitor/policy design and remediation scripting in any top RMM (Automate, NinjaOne, Datto RMM, N-able).

· API Integrations: RESTful API experience (auth flows, pagination, webhooks); familiarity with Microsoft Graph is a plus.

· Rewst: Hands-on experience building production workflows; debugging, logging, and versioning within Rewst.

· Power BI: Data modeling, DAX, and publishing secure reports/dashboards for operations and client stakeholders.

· MSP Foundations: Ticketing/PSA practices, SLAs, change control, and documentation consistent with our internal job description style.---

Requirements:

· Background in IT Services/MSP environments with NOC exposure

· Experience with ConnectWise Manage/Automate, Rewst, Cisco Umbrella, Duo SentinelOne, and backup platforms (Veeam/Datto/Slide)

· Familiarity with M365/Azure administration, Microsoft Graph permissions, and service health telemetry

· Unit testing for scripts/workflows; CI/CD for automation artifacts; secure secrets handling.

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