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Rmm Engineer Jobs in Worcester, MA (NOW HIRING)

IT Technical Support II

Marlborough, MA · On-site

$38K - $48K/yr

... engineers, this is an excellent next step. Required Skills: * Minimum 2 years experience in Help Desk, Technical Support or similar roles * Remote Monitoring (RMM tools) : ManageEngine, Intune ...

Triage and escalate complex issues to Level 3 engineers when needed * Perform onboarding ... Experience with RMM tools (Datto, NinjaRMM, SuperOps) * Familiarity with cybersecurity basics (MFA ...

The Field Engineer I approaches troubleshooting with methodical and logical critical thinking. This ... RMM and PSA tooling (e.g., N-Able RMM, Auvik, ConnectWise Manage) to manage tickets, backups ...

Be Seen First

... operational engineering. While this position is more proactive than reactive, Service Platform ... Exposure to endpoint management tools, RMM platforms, or device administration is a plus * Basic ...

Be Seen First

... operational engineering. While this position is more proactive than reactive, Service Platform ... Exposure to endpoint management tools, RMM platforms, or device administration is a plus * Basic ...

Rmm Engineer information

See Worcester, MA salary details

$58.9K

$103.3K

$143.2K

How much do rmm engineer jobs pay per year?

As of Sep 8, 2026, the average yearly pay for rmm engineer in Worcester, MA is $103,298.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,800.00 and $122,700.00 per year, depending on experience, location, and employer.

What is the difference between Rmm Engineer vs Network Engineer?

AspectRmm EngineerNetwork Engineer
CertificationsCompTIA A+, Network+, Cisco CCNACCNA, CompTIA Network+
Work EnvironmentManaged service providers, IT support firmsCorporate IT departments, telecom companies
Primary FocusRemote monitoring and management of IT systemsDesign, implementation, and maintenance of networks

While both roles involve IT expertise, Rmm Engineers focus on remotely monitoring and managing client systems, whereas Network Engineers design and maintain network infrastructure. The certifications and work environments overlap, but their core responsibilities differ significantly.

What cities near Worcester, MA are hiring for Rmm Engineer jobs?

Cities near Worcester, MA with the most Rmm Engineer job openings:

IT Technical Support II

SeaGlass IT

Marlborough, MA • On-site

$38K - $48K/yr

Other

Re-posted 12 days ago


Job description

**Local candidates to Massachusetts ONLY**

Title: IT Technical Support II

Employment Type: Permanent Direct Hire (W2 w/ Full-Time benefits)

Location: Marlborough, MA - first 2+ weeks onsite training M-F then hybrid 

Schedule: No on-call rotation or off hours work

Description: Join a growing IT services team where you''ll tackle challenging Level 2 support issues, work with modern Microsoft technologies, and collaborate with a close-knit team that values ownership, learning, and career growth. If you''re looking for more than just password resets and want the opportunity to solve complex technical problems, contribute to infrastructure projects, and build your skills alongside experienced engineers, this is an excellent next step.

Required Skills: 

  • Minimum 2 years experience in Help Desk, Technical Support or similar roles
  • Remote Monitoring (RMM tools): ManageEngine, Intune, ConnectWise, etc
  • Ticketing Systems: ConnectWise, Jira, Zendesk, etc
  • Networking: familiarity with DNS, DHCP, LAN/WAN, and related concepts
  • Active Directory and Windows environment support
  • CompTIA A+ or Network+ Certifications (highly preferred)