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Rma Jobs in Basking Ridge, NJ (NOW HIRING)

IVI RMA North America

Phlebotomist

Somerset, NJ · On-site

$20 - $24/hr

IVI RMA North America-openings in NJ-Springfield, Eatontown, Englewood, West Orange, Somerset and Basking Ridge. Status: Full-Time Opportunities and Part-Time opportunities with days and schedules ...

IVI RMA North America

Clinical Assistant

Somerset, NJ · On-site

IVI RMA North America-openings in NJ-Springfield, Eatontown, Englewood, West Orange, Somerset and Basking Ridge. Status: Full-Time Opportunities and Part-Time opportunities with days and schedules ...

IVI RMA North America

Phlebotomist

Springfield, NJ · On-site

$20 - $24/hr

IVI RMA North America-openings in NJ-Springfield, Eatontown, Englewood, West Orange, Somerset and Basking Ridge. Status: Full-Time Opportunities and Part-Time opportunities with days and schedules ...

IVI RMA North America

Phlebotomist

Basking Ridge, NJ · On-site

$20 - $24/hr

IVI RMA North America-openings in NJ-Springfield, Eatontown, Englewood, West Orange, Somerset and Basking Ridge. Status: Full-Time Opportunities and Part-Time opportunities with days and schedules ...

IVI RMA North America

Phlebotomist

West Orange, NJ · On-site

$20 - $24/hr

IVI RMA North America-openings in NJ-Springfield, Eatontown, Englewood, West Orange, Somerset and Basking Ridge. Status: Full-Time Opportunities and Part-Time opportunities with days and schedules ...

IVI RMA North America

Registered Nurse (RN)

Morristown, NJ · On-site

$80K - $95K/yr

IVI RMA North America has a need for a Registered Nurse (RN) for our Morristown location. This is a full-time role Monday-Friday from 8:30am-4:30pm. BSN and active NJ RN license required. Job Purpose:

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Rma information

See Basking Ridge, NJ salary details

$13

$32

$59

How much do rma jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for rma in Basking Ridge, NJ is $32.51, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $39.13 per hour, depending on experience, location, and employer.

What is the difference between Rma vs Repair Technician?

AspectRmaRepair Technician
Required CredentialsCertifications in electronics or appliance repair, technical trainingTechnical certifications or vocational training, hands-on experience
Work EnvironmentWarehouse, repair centers, customer service settingsOn-site repair shops, customer locations, manufacturing facilities
Employer & Industry UsageElectronics, appliance, and electronics manufacturing companiesElectronics, appliance repair services, manufacturing
Common Search & ComparisonYesYes

In summary, Rma specialists focus on processing return merchandise authorizations, managing warranty claims, and coordinating repairs, often working in warehouse or customer service environments. Repair Technicians perform hands-on repairs of devices or appliances, requiring technical skills and certifications. While both roles are integral to the repair industry, Rma roles emphasize administrative and logistical tasks, whereas Repair Technicians focus on physical repairs.

What is an RMA career?

An RMA career involves managing the return, repair, and replacement of products, often in electronics, manufacturing, or retail industries. It requires knowledge of company policies, customer service skills, and familiarity with inventory and repair processes. RMAs are essential for quality control and customer satisfaction in product lifecycle management.

What are some common challenges faced by RMA (Return Merchandise Authorization) specialists, and how can they be addressed?

RMA specialists often encounter challenges such as managing high volumes of returns, ensuring timely communication between customers and internal departments, and accurately tracking returned products. To address these, strong organizational skills and attention to detail are essential, as is proficiency with inventory management systems. Regular collaboration with customer service, warehouse, and quality assurance teams helps streamline processes and maintain customer satisfaction.

Is RMA a good career path?

An RMA (Return Merchandise Authorization) role involves processing product returns and repairs, often requiring technical knowledge and customer service skills. It can be a stable entry-level position in logistics or technical support, with opportunities for advancement into technical or management roles depending on experience and certifications. The career path depends on the industry and individual skill development.

What is an RMA?

RMA stands for Return Merchandise Authorization. RMA jobs typically involve managing the process of returning defective or unwanted products from customers to a company. People in RMA roles handle requests for returns, verify warranty status, issue return authorizations, inspect returned items, and coordinate repairs, replacements, or refunds. The goal is to ensure a smooth and efficient returns process while maintaining customer satisfaction and accurate inventory records.

What are the key skills and qualifications needed to thrive as a Registered Medical Assistant?

To thrive as a Registered Medical Assistant, you need a solid understanding of clinical procedures, medical terminology, and patient care, often supported by completion of an accredited medical assisting program and RMA certification. Familiarity with electronic health records (EHRs), basic laboratory equipment, and practice management software is commonly required. Strong communication, organizational skills, and empathy help RMAs effectively support patients and healthcare teams. These skills and qualifications are essential to ensure safe, efficient patient care and smooth clinic operations.
What job categories do people searching Rma jobs in Basking Ridge, NJ look for? The top searched job categories for Rma jobs in Basking Ridge, NJ are:
What cities near Basking Ridge, NJ are hiring for Rma jobs? Cities near Basking Ridge, NJ with the most Rma job openings:
Rma jobs near you
Infographic showing various Rma job openings in Basking Ridge, NJ as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $67,629 per year, or $32.5 per hour.

Healthcare Customer Service Coordinator

IVI RMA North America

Basking Ridge, NJ • On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

IVI RMA is seeking a full-time Call Center Coordinator to join our growing team!

Responsibilities:

  • Manage high volume of inbound calls/portal inquiries in a timely manner.
  • Answer client inquiries by clarifying desired information; researching, locating, and providing information.
  • Understand the company's offerings and communicate policies and Practice information accurately.
  • Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Escalate medical complaints/questions to the appropriate medical professional.
  • Be empathetic, have a positive attitude and to be able to stay calm and polite, even when callers get upset.
  • Provide timely response to patients’ inquiries by telephone and/or portal consistent with service and quality standards.
  • Provide correct information or direct the call to the appropriate team member or department while maintaining a high level of professionalism.
  • Document all communication according to standard operating procedures. Provide notification of any urgent requests, complaints or compliments to the appropriate party or system.
  • Provide availability, and schedule appointments within established guidelines.
  • Follow communication “scripts” when handling different topics.
  • Maintain call center database by entering required information.
  • Update existing customer information as needed.
  • Perform other related duties as assigned.

Requirements:

  • High school diploma or equivalent
  • Ability to communicate (written & verbal) accurately and concisely; must be able to speak clearly over the telephone
  • Some experience in a call center or customer service environment
  • Knowledge of customer service principles and practices
  • Knowledge of medical terminology
  • Proficient in relevant computer applications
  • Good data entry and typing skills
  • Knowledge of administration and clerical processes
  • Aptitude to work independently and demonstrate good judgment
  • Ability to work as part of a multidisciplinary team
  • Excellent interpersonal and listening skills
  • Demonstrates problem analysis and problem-solving abilities
  • Strong organizational skills and attention to detail



IVI-RMA offers a comprehensive full-time benefits package to all employees who work a minimum of 30 hours per week.

  • Medical, Dental, Vision Insurance Options
  • Paid Time Off & 8+ Paid Holidays
  • Company Paid Life Insurance, Long Term Disability & AD&D
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Retirement 401K Plan
  • Optional benefits including STD, Life & AD&D Buy-up plans & more.



About Reproductive Medicine Associates (RMA):

RMA is the U.S.-based network of fertility clinics that are part of IVI-RMA Global. To learn more about RMA, visit www.rmanetwork.com. To learn more about RMA-Global, visit: https://www.ivi-rmainnovation.com/research-centers/basking-ridge-basic-research-center/

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


This is an evergreen position. While there may not be an immediate opening, we continuously review candidates for future opportunities within this role.