Rma Jobs in Arizona (NOW HIRING)

Your Impact

As an RMA DC Operator I, you will play an important role in Axon's distribution and returns operations. You will support outbound shipping and inbound receiving by ensuring orders are accurate, shipped on time, and properly documented, while also receiving, routing, and tracking returned materials through the correct RMA processing areas. You are organized, detail-oriented, safety-minded, and comfortable working in a fast-paced warehouse or distribution environment. Your work will help ensure products and returned materials move efficiently, accurately, and in compliance with company procedures and applicable regulation

What You'll Do

• Use internal systems and software to track, prioritize, route, and process orders and returns
• Support outbound shipping by preparing, verifying, and coordinating shipments
• Verify picked orders to ensure correct quantities, items, and documentation
• Ensure required shipping documents are properly included or affixed, including packing slips, bills of lading, labels, and other shipment documentation
• Inspect labels, barcodes, and shipment details for accuracy and completeness 
• Coordinate outbound pick-ups with UPS, freight carriers, or other logistics partners as assigned 
• Receive daily RMA return deliveries from carriers 
• Transfer materials throughout the department to the appropriate processing stations
• Document receiving discrepancies and escalate issues as needed
• Support various RMA processing requirements based on business needs
• Maintain a clean, organized, and safe work environment
• Follow all applicable company policies, safety procedures, and legal/regulatory requirements, including Dangerous Goods requirements when applicable

What You Bring

• Previous shipping, receiving, warehouse, logistics, or distribution experience
• Working knowledge of logistics, shipping, receiving, or warehouse procedures
• Strong attention to detail and commitment to accuracy
• Excellent organization and communication skills
• Ability to prioritize tasks in a fast-paced environment
• Problem-solving skills and ability to identify and escalate discrepancies
• Ability to safely operate a forklift
• Experience handling RMA, returns, repair, or reverse-logistics processes
• Experience with UPS, freight carriers, bills of lading, packing slips, or shipping documentation
• Dangerous Goods shipping or handling experience
• Experience using ERP, WMS, inventory, shipping, or order-management systems
• Forklift certification

Physical Demands

Ability to stand, walk, bend, push, carry for 8 of hours at a time; ability to lift 50 unaided; ability to ascend and descend stairs; ability to grasp and use small parts; ability to occasionally kneel, crouch, bend as required to perform tasks

Work Environment

Within the Axon manufacturing facility, employees may be exposed to manufacturing noise, ambient temperatures, close quarters, hazards associated with working around moving machinery, exposure to vibrations and industrial lighting

Personal Protective Equipment

Personal Protective Equipment (PPE) will be provided by Axon and may be required when a job task(s) is being completed in or around your assigned department or in another department, this includes but is not limited to, safety eyewear, hearing protection. Employees are required to apply ergonomic correctness to all job tasks to the fullest extent possible.

NOTE: The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may require legal eligibility to work in a firearms environment.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, creed, color, sex (including gender identity, gender expression, sexual orientation, pregnancy, childbirth, or medical conditions related to pregnancy or childbirth), breastfeeding (or medical conditions relating to breast feeding), age, marital status, national origin or ancestry, genetic information, disability (including medical condition), veteran status, citizenship status, or any other characteristic protected by applicable local, state, or federal law.

Reasonable accommodations may be made to enable qualified individuals with disabilities and/or religious reasons to perform the essential functions of this position. Additionally, if you need a reasonable accommodation because of a disability or religious reason for any part of the employment process, please send an email to recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.