Rivco Jobs (NOW HIRING)

Schedule: 8:00am - 5:00pm Monday - Friday, including weekends, and holidays with mandatory overtime. Please Note: Various processes will be livestreamed during this election.

About the Temporary Assignment Program (TAP): TAP recruits and hires temporary employees for all County departments. TAP assignments are a great way to learn about working for the County while working on a temporary, at-will basis.

Examples of Essential Duties:

• Data entry/phones: Primary duties will include registration card entry, vote-by-mail verification, answering phones, and proofing candidate statements and ballot information to ensure translation is correct from English to Korean, Vietnamese, Chinese Cantonese, Hmong, Japanese, or Thai.
• Strong customer service skills are required.
• Strong bilingual skills in reading, writing, proofreading, and speaking are required.
• Candidates must be proficient in their respective language as well as in English, both spoken and written.

Minimum Qualifications:

• Experience: Customer service experience that involved meeting the public, obtaining and recording factual information, or explaining rules, regulations, policies/procedures, be proficient in English AND must be bilingual in one of the following languages: Spanish, Hmong, Japanese, Punjabi, Thai, Urdu, Chinese Mandarin, Chinese Cantonese, Vietnamese, Korean, Tagalog.
• Knowledge: Perform routine clerical work; learn office practices, procedures and equipment; make simple arithmetic calculations; understand and follow written and oral instructions; establish and maintain cooperative relations with the public.
• Ability to: Perform general clerical work; Understand and follow both written and oral instructions as well as established policies and procedures; Perform non-sedentary duties; Regularly lift over 25 pounds; Work in a fast-paced environment.
• License/Certificate: Possession of a valid California Driver's License may be required.

Supplemental Information:

Testing Requirement: Bilingual Proficiency: Candidates whose applications indicate bilingual proficiency in one of the following languages: Korean, Vietnamese, Chinese Cantonese, Hmong, Japanese, or Thai will be required to verify their bilingual skills in a proctored test environment. Please Note: Appointees will be required to work any shift, including evenings, weekends, and holidays with mandatory overtime as needed. For questions regarding this recruitment: Please contact Cindy Mendez at HR-ROV@rivco.org. For general inquiries, please allow up to 2 business days to receive a response.

Application Information:

Veteran's Preference: The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference.

Reasonable Accommodations: The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Proof of Education: If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

Work Authorization Requirement: Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer: The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment: All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period: As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information: Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the'Apply ' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com.

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.

Benefit Program: TMP

Temporary employees participate in the 401(a) Temporary and Part-Time Employees' Retirement Plan and are required to contribute 3.75% of salary to the pension plan. The County contributes a matching amount. A list of benefits for employees on assignment through the Temporary Assignment Program (TAP) is available here.