VP Merchant Risk Operations About Paysafe Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and ...
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VP Merchant Risk Operations About Paysafe Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and ...
New
About the Role We're looking for a detail-oriented Game Risk & Operations Analyst to join our team in Miami Beach or London. This is a behind-the-scenes operational role focused on monitoring player ...
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About the Role We're looking for a detail-oriented Game Risk & Operations Analyst to join our team in Miami Beach or London. This is a behind-the-scenes operational role focused on monitoring player ...
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Partner with business, infrastructure, engineering, and OT teams to understand operational ... Support risk-informed decision-making by outlining trade-offs, priorities, and remediation ...
Partner with business, infrastructure, engineering, and OT teams to understand operational ... Support risk-informed decision-making by outlining trade-offs, priorities, and remediation ...
Chief Risk Officer (Group)
Miami, FL · On-site
The focus is on enabling the business to grow while ensuring risk is understood, structured, and actively managed across operations, investments, and technology. You will work directly with the owner ...
Chief Risk Officer (Group)
Miami, FL · On-site
The focus is on enabling the business to grow while ensuring risk is understood, structured, and actively managed across operations, investments, and technology. You will work directly with the owner ...
The focus is on enabling the business to grow while ensuring risk is understood, structured, and actively managed across operations, investments, and technology. You will work directly with the owner ...
The focus is on enabling the business to grow while ensuring risk is understood, structured, and actively managed across operations, investments, and technology. You will work directly with the owner ...
The focus is on enabling the business to grow while ensuring risk is understood, structured, and actively managed across operations, investments, and technology. You will work directly with the owner ...
Quick apply
The focus is on enabling the business to grow while ensuring risk is understood, structured, and actively managed across operations, investments, and technology. You will work directly with the owner ...
The focus is on enabling the business to grow while ensuring risk is understood, structured, and actively managed across operations, investments, and technology. You will work directly with the owner ...
The focus is on enabling the business to grow while ensuring risk is understood, structured, and actively managed across operations, investments, and technology. You will work directly with the owner ...
Qualifications Required: 6+ years of experience in insider risk, security operations, investigations, compliance, data protection, or enterprise risk management 2+ years of experience managing an ...
Qualifications Required: 6+ years of experience in insider risk, security operations, investigations, compliance, data protection, or enterprise risk management 2+ years of experience managing an ...
Reporting to the AVP of Enterprise Risk Operations, you will work to continue the development and execution of the firm's enterprise risk management framework and monitoring program through data ...
New
Reporting to the AVP of Enterprise Risk Operations, you will work to continue the development and execution of the firm's enterprise risk management framework and monitoring program through data ...
New
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will:
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will:
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will:
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will:
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will:
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will:
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will:
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will:
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will:
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will:
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will:
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will:
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will:
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will:
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will:
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will:
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will:
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will:
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will:
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will:
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will:
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will:
Risk Operations information
What are the most common challenges faced by professionals in Risk Operations, and how can they be overcome?
Professionals in Risk Operations frequently encounter challenges such as rapidly evolving fraud tactics, balancing regulatory compliance with efficient operations, and managing large volumes of data for decision-making. Staying updated with the latest fraud trends and regulatory changes is essential, as is collaborating closely with compliance, customer service, and IT teams. Utilizing advanced analytics tools and ongoing training can help address these challenges, ensuring risks are identified quickly while maintaining a positive customer experience.
What are risk operations?
Risk operations refer to the processes and teams within an organization that are responsible for identifying, assessing, managing, and mitigating risks related to business activities. This can include monitoring transactions for fraud, ensuring compliance with regulations, analyzing data to detect suspicious activity, and implementing controls to protect the company from financial and reputational harm. Risk operations professionals often work closely with legal, compliance, and security teams to develop strategies and tools that minimize potential losses. Their work is essential for maintaining trust with customers and meeting regulatory requirements.
What are the key skills and qualifications needed to thrive as a Risk Operations professional, and why are they important?
To thrive in Risk Operations, you need strong analytical skills, attention to detail, and a background in finance, business, or a related field, often supported by a relevant degree. Familiarity with risk management systems, data analysis tools like Excel or SQL, and sometimes certifications such as FRM or CAMS are typically required. Excellent problem-solving abilities, communication, and adaptability help you stand out in this role. These skills are vital for accurately identifying, assessing, and mitigating operational risks to protect the organization's assets and ensure regulatory compliance.
What is the difference between Risk Operations vs Risk Analyst?
| Aspect | Risk Operations | Risk Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree, certifications like FRM or CRM often preferred | Bachelor's degree, certifications like FRM or CRM often preferred |
| Work Environment | Operational teams, risk management departments, often in financial institutions | Analytical teams, risk management units, in finance and banking sectors |
| Employer & Industry Usage | Used across financial services, banking, insurance for risk management processes | Commonly employed in finance, banking, and investment firms for risk assessment |
Risk Operations and Risk Analyst roles share similar credentials and industry usage, but Risk Operations focuses on managing risk processes and systems, while Risk Analysts primarily analyze data to identify risks. Both roles are vital in financial sectors, often working closely together to ensure comprehensive risk management.
What are popular job titles related to Risk Operations jobs in Florida? For Risk Operations jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Risk Operations jobs in Florida look for? The top searched job categories for Risk Operations jobs in Florida are:
What cities in Florida are hiring for Risk Operations jobs? Cities in Florida with the most Risk Operations job openings:
Full-time
Posted 4 days ago
New
Job description
VP Merchant Risk Operations
About PaysafePaysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.
Role Summary
The VP, Merchant Risk Operations is responsible for leading the operational delivery of Paysafe's Merchant Risk function across the merchant lifecycle. The role is accountable for operational performance, service quality, capacity planning, operational controls, workforce capability and continuous improvement across underwriting, onboarding, merchant due diligence, portfolio monitoring and risk investigations.
Working closely with Merchant Risk Strategy, Commercial, Product, Compliance, Fraud and Technology, the VP ensures operational execution aligns with risk appetite while delivering an efficient merchant experience.
We encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Jacksonville, Florida office as part of our hybrid work model.
The Opportunity
Paysafe operates in a dynamic payments environment where Merchant Risk Operations must be disciplined, scalable and commercially enabling. This role offers the opportunity to lead a business-critical global operations function at scale, ensuring execution is consistent, controlled and efficient across the merchant lifecycle.
The successful candidate will bring a modern operations leadership perspective, with experience using data, workflow, automation, AI-enabled decision support and cross-functional partnership to improve speed, quality, productivity and merchant outcomes. They will be a credible and proven transformation leader who can balance operational delivery with strategic input, influence executive stakeholders and lead distributed teams through change with clarity and confidence.
Key Accountabilities
Experience and Background
Why Join
Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here.
Equal Employment Opportunity Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.
About PaysafePaysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.
Role Summary
The VP, Merchant Risk Operations is responsible for leading the operational delivery of Paysafe's Merchant Risk function across the merchant lifecycle. The role is accountable for operational performance, service quality, capacity planning, operational controls, workforce capability and continuous improvement across underwriting, onboarding, merchant due diligence, portfolio monitoring and risk investigations.
Working closely with Merchant Risk Strategy, Commercial, Product, Compliance, Fraud and Technology, the VP ensures operational execution aligns with risk appetite while delivering an efficient merchant experience.
We encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Jacksonville, Florida office as part of our hybrid work model.
The Opportunity
Paysafe operates in a dynamic payments environment where Merchant Risk Operations must be disciplined, scalable and commercially enabling. This role offers the opportunity to lead a business-critical global operations function at scale, ensuring execution is consistent, controlled and efficient across the merchant lifecycle.
The successful candidate will bring a modern operations leadership perspective, with experience using data, workflow, automation, AI-enabled decision support and cross-functional partnership to improve speed, quality, productivity and merchant outcomes. They will be a credible and proven transformation leader who can balance operational delivery with strategic input, influence executive stakeholders and lead distributed teams through change with clarity and confidence.
Key Accountabilities
- Lead the global Merchant Risk Operations function, ensuring consistent operational delivery across underwriting, onboarding, merchant review, portfolio monitoring and risk investigations.
- Deliver operational execution in line with established risk policies, governance frameworks and risk appetite.
- Own operational performance across Merchant Risk Operations, including productivity, quality, SLAs, backlog management and service delivery.
- Build scalable operating procedures, quality assurance frameworks and operational controls that support consistent decisioning and strong portfolio protection.
- Lead workforce planning, organisational design and capacity management across global teams.
- Drive continuous improvement through Lean, automation, workflow optimisation and AI-enabled decision support.
- Develop operational KPIs and management reporting to improve efficiency, consistency and customer outcomes.
- Act as senior operational escalation for complex merchant reviews and high-impact risk events, balancing commercial judgement with strong portfolio protection.
- Partner with Technology to automate manual activities, improve straight-through processing and strengthen operational scalability.
- Build and lead a high-performing global Merchant Risk Operations organisation, creating a culture of accountability, operational excellence, continuous improvement and customer focus.
Experience and Background
- 10+ years of experience in Payments, Banking, Risk, Fraud, Compliance or Transformarion.
- At least 3 years of experience managing large Merchant Risk Operations, Payments Operations, Acquiring Operations or Risk Operations teams across multiple regions, including leaders of leaders and distributed organisations.
- Experience owning operational KPIs, SLAs, quality, productivity, service delivery and backlog management in a scaled environment.
- Experience improving operational efficiency through automation, workflow redesign, process optimisation and technology enablement.
- Experience scaling operational functions during periods of growth, complexity or increased transaction volume.
- Strong understanding of merchant underwriting, onboarding, KYC / KYB, due diligence, portfolio monitoring, merchant review, fraud escalation and operational controls.
- Experience partnering with Merchant Risk Strategy, Commercial, Product, Compliance, Fraud and Technology to support responsible growth while maintaining appropriate risk controls.
- Proven experience leading operational transformation through process optimisation, workflow redesign, automation, AI and technology to improve efficiency, quality and scalability.
- Experience communicating to ExCo, Board, Regulators and Banking Partners with the ability to translate complex operational and risk topics into clear, pragmatic business recommendations.
- Bachelor's degree required with MBA or Master's degree preferred.
Why Join
- Lead one of the most rapidly transforming Merchant Risk Operations teams in global payments powering the experience economy.
- Build the future operating model through automation, AI and operational excellence.
- Drive measurable improvements in quality, productivity and merchant experience.
- Influence how Merchant Risk Operations supports Paysafe's continued growth globally.
Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here.
Equal Employment Opportunity Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.