Riot Creative Imaging Jobs in Virginia (NOW HIRING)

Description
ARC Document Solutions, provides technology and services to businesses of all types, with a focus on the architectural, engineering, and construction industry, in thousands of customer locations nationwide, 170 worldwide service centers, and secure document storage in the cloud. Find out more at www.e-arc.com.
ARC is looking for a Full-time Print Production Operator - Small Format (Color) to help us continue providing the best employment experience for our employees and excellent service for our customers.
Description
The Print Production Operator receives, processes, and maintains orders for reprographic services, including bindery and wrapping for delivery. Responsibilities include reviewing and understanding work orders prior to starting each job to ensure accuracy and operating various equipment and machinery to meet exact customer specifications.
Production & Printing

• Operate small-format digital color printers (Ricoh/Canon/Konica Minolta) to produce high-quality printed materials.
• Set up print jobs by selecting correct media, color profiles, finishing requirements, and print settings.
• Perform color calibration and adjustments to maintain consistent output quality.
• Monitor print runs to ensure accuracy, color consistency, and proper registration.

File & Job Management

• Review incoming files for completeness, resolution, bleed, and formatting issues.
• Preflight digital files and make minor corrections (PDF adjustments, resizing, imposition).
• Follow detailed work orders to ensure all customer specifications are met.
• Track job progress and update internal systems accordingly.

Equipment Maintenance & Troubleshooting

• Perform routine maintenance on small-format printers, including cleaning, replacing consumables, and calibrating.
• Troubleshoot print quality issues such as streaking, color shifts, paper jams, and misfeeds.
• Escalate complex technical issues to service technicians or management when needed.

Finishing & Bindery Support

• Operate finishing equipment such as cutters, folders, binders, laminators, and booklet makers.
• Trim, bind, laminate, and package printed materials according to job requirements.
• Ensure final products meet ARC's quality standards before delivery or pickup.

Customer & Team Interaction

• Work closely with CSR, Sales, and Production teams to clarify job details and resolve issues.
• Provide feedback on job feasibility, timelines, and production challenges.
• Assist walk-in customers with small print jobs when needed.

Quality & Workflow Management

• Inspect output for defects, color accuracy, and finishing precision.
• Maintain organized production areas and ensure materials and supplies are stocked.
• Meet daily production goals while maintaining accuracy and quality.
• Follow all safety and security procedures, especially when handling confidential documents.

Physical Requirements

• Ability to lift 35-50 lbs (paper boxes, equipment supplies).
• Frequent standing, bending, and walking in a production environment.
• Comfortable working in a fast-paced, deadline-driven environment.

What We Offer

• Comprehensive benefits including health, dental, vision, life insurance, 401(k) with company match, voluntary benefits, PTO, PEDs, and Employee Recognition Programs.
• A supportive management team committed to your success.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [email protected] and use the words "Accommodation Request" in your subject line.
To all recruitment agencies:
ARC does not accept unsolicited agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes.
We are an Equal Employment Opportunity ("EEO") Employer.
It has been and will continue to be a fundamental policy of ARC Document Solutions and RIOT Creative Imaging not to discriminate based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.
This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
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