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Rewards Club Representative Jobs in Tennessee (NOW HIRING)

Have a strong working knowledge of Club Wyndham, WorldMark by Wyndham, Club Wyndham, and ... Wyndham Rewards and Clarity Pay, as well as other required training courses are completed during ...

Have a strong working knowledge of Club Wyndham, WorldMark by Wyndham, Club Wyndham, and ... Wyndham Rewards and Clarity Pay, as well as other required training courses are completed during ...

Have a strong working knowledge of Club Wyndham, WorldMark by Wyndham, Club Wyndham, and ... Wyndham Rewards and Clarity Pay, as well as other required training courses are completed during ...

Executive Sous Chef

Hendersonville, TN · On-site

$60K - $77K/yr

Act as a key representative of the club in member interactions, including conducting daily table ... We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your ...

Executive Sous Chef

Hendersonville, TN

$61K - $78K/yr

Act as a key representative of the club in member interactions, including conducting daily table ... We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your ...

Executive Sous Chef

Hendersonville, TN · On-site

$61K - $78K/yr

Act as a key representative of the club in member interactions, including conducting daily table ... We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your ...

Showing results 21-36

Rewards Club Representative information

What is a rewards club representative?

Rewards Club Representatives are customer service professionals who manage and promote loyalty or rewards programs for businesses, such as casinos, hotels, or retail stores. Their main responsibilities include enrolling new members, explaining program benefits, answering questions, and resolving issues related to rewards points or member accounts. They also help ensure members have a positive experience, encouraging repeat business and customer loyalty. Rewards Club Representatives often work at dedicated desks or kiosks, interacting directly with customers both in person and sometimes over the phone or online.

What are the key skills and qualifications needed to thrive as a rewards club representative?

To thrive as a Rewards Club Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, loyalty program software, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help you build rapport and resolve member concerns effectively. These skills ensure a positive guest experience, foster customer loyalty, and support the overall success of the rewards program.

What are some common challenges rewards club representatives face when assisting members, and how can they effectively overcome them?

Rewards Club Representatives often encounter challenges such as handling dissatisfied members, clarifying complex program rules, and managing high volumes of inquiries during peak times. To overcome these, it's important to develop strong communication and problem-solving skills, remain patient, and stay up-to-date with program details and updates. Building rapport with members and working closely with team members helps ensure issues are resolved efficiently and customers have positive experiences.

What is the difference between Rewards Club Representative vs Customer Service Associate?

AspectRewards Club RepresentativeCustomer Service Associate
CredentialsBasic customer service skills, sometimes loyalty program knowledgeBasic customer service skills, sometimes retail or service industry experience
Work EnvironmentCasino, hospitality, or retail loyalty programsRetail stores, call centers, or service counters
Employer & IndustryCasinos, hotels, retail chainsRetail, hospitality, or service industries

Both roles focus on customer interaction, but Rewards Club Representatives specialize in managing loyalty programs within casinos or retail environments, while Customer Service Associates handle general customer inquiries across various industries. The main difference lies in the specific focus on rewards programs versus broader customer service tasks.

Is remote Rewards Club Representative a stressful job?

A remote Rewards Club Representative role can involve handling customer inquiries, resolving issues, and maintaining a positive customer experience, which may lead to some stress during busy periods. The job typically requires strong communication skills, patience, and the ability to manage multiple tasks efficiently. Overall, stress levels depend on workload, company support, and individual resilience.

What are popular job titles related to Rewards Club Representative jobs in Tennessee?

For Rewards Club Representative jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Rewards Club Representative jobs in Tennessee look for?

The top searched job categories for Rewards Club Representative jobs in Tennessee are:

What cities in Tennessee are hiring for Rewards Club Representative jobs?

Cities in Tennessee with the most Rewards Club Representative job openings:

Infographic showing various Rewards Club Representative job openings in Tennessee as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago


Travel + Leisure Co. rating

7.5

Company rating: 7.5 out of 10

Travel + Leisure Co.

Based on 25 frontline employees who took The Breakroom Quiz

7.8

Company rating compared to similar companies: 7.8 out of 10

Travel agencies average

Based on 157 frontline employees who took The Breakroom Quiz

The best things about working at Travel + Leisure Co.

  • 94%

    94% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 94%

    94% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they have respectful managers

    say they have respectful managers

Featured by Travel + Leisure Co., based on 25 Breakroom Quiz responses from their frontline employees


Job description

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The right candidate:

  • Must be willing to relocate to Nashville
  • Have a strong desire to be an integral part of the site leadership team
  • Must have the ability to communicate and partner with the Site VP, Regional Director of Training, Regional Director of Recruiting, Site Recruiters, Business Operations and other site trainers
  • Possess the ability to identify opportunities relating to, not limited to, the training department, sales lines (in house and front line), specialist presenters, sales processes and a desired follow-through to affect and implement positive change
  • The right candidate will have a proven track record. This can include any, but is not limited to, front line or in house sales, sales manager, site trainer, Sr. Manager, DOS or VP experience
  • Support the Specialist Presenter team for training and compliance
  • Have a strong working knowledge of Club Wyndham, WorldMark by Wyndham, Club Wyndham, and Margaritaville Vacations Club.


This position will oversee training to include:

  • New hire training curriculum is delivered to new hires in a classroom setting onsite and/or virtual using approved scripting via iPad presentation
  • "Road to Success" 12-week follow-up trainings and tests are being facilitated to new hires in a consistent classroom setting. This will be facilitated one module per week over12 weeks
  • Sales Compliance online courses are completed in new hire classes, prior to graduating staff to sales floor
  • Wyndham Rewards and Clarity Pay, as well as other required training courses are completed during the new hire class
  • Underperforming sales reps from the bottom 3rd quartile of the sales line observed and coached at the beginning of every month. This is to be done in tandem with your Regional Director of Training for approval
  • Partner with sales Managers to improve VPG and close %
  • Attend all required scheduled meetings and report progress to Regional Director of Training
  • Ensure continued topical trainings and are being facilitated regularly and documented on monthly training calendar
  • Follow your training classes to the sales floor, partner with sales manager to coach and support new hires. 50% T.O. behind all new hires within 90 days or less is the expectation
  • New hires are to be at 100% of budgeted VPG at 90 days
  • Ensure sites are up-to-date on all recently approved scripting and collateral
  • Observe specialist presenters as well as sales staff
  • Support new technology rollouts and sales initiatives through becoming a SME (Subject Matter Expert).Train the site leaders and representatives accordingly to ensure new technology is understood, adopted and utilized.


Required Minimum Qualifications:

  • A minimum of 1 year successful Wyndham sales experience. Front line and In-House are a plus
  • A minimum of 1 year sales management experience preferred
  • Proven track record with the ability to T.O.
  • Specialist Presenter experience preferred
  • Must obtain a real estate license or timeshare license in the state where you reside, if applicable
  • Strong interpersonal, written and verbal communication skills
  • Proficient in Microsoft Office platforms and iPad operation
  • Ability to interface with all levels of employees in a professional manner
  • Effective time management and organizational skills necessary
  • Work schedule flexibility
  • Some travel may be required

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.


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