Revolve Customer Service Jobs in Tennessee (NOW HIRING)

***Position will be onsite in Fayetteville, Arkansas division, this is not a remote opportunity***

***Relocation assistance provided for qualified candidate if needed***

We are Lennar

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.

Join a Company that Empowers you to Build your Future

The VP Division Manager at Lennar is responsible for managing the mortgage division and supervising personnel and their workflow, ensuring high morale, excellent customer service and maximum volume and profits.

• A career with purpose.
• A career built on making dreams come true.
• A career built on building zero defect homes, cost management, and adherence to schedules.

Your Responsibilities on the Team

• Manage and develop branch staff.
• Manage day-to-day operations including originating, FHA/VA/CONV loans following Lennar Mortgage roadmap.
• Develop branch business.
• Actively participate in company's strategic planning. Set goals and objectives which are measurable, achievable and revolve around our customer service standards.
• Interview, test and hire new branch associates.
• Conduct new hire orientation, performance planning and reviews, disciplinary actions and terminations.
• Provide coaching and promote a professional team effort.
• Provide support for problem solving. Create an interface with lenders, division escrow coordinators, design centers and sales agents.
• Handle issues with borrowers, sales consultants and team members.
• Function as liaison between Homebuilder and Mortgage Division.
• Lead and direct processing and Home Loan Advisors in the implementation of new programs and systems. Delegate and review workflow.
• Oversee and facilitate the origination of mortgage loan transactions for Division's homebuyers.
• Perform pre-qualifications on prospective homebuyers.
• Take mortgage loan applications for homebuyers that have signed a purchase contract.
• Communicate loan status updates to all necessary parties.
• Work with Mortgage Division in monitoring lender programs and requirements.
• Attend homebuilding division sales meetings.
• Represent Mortgage Division at builder grand openings and preview as requested.
• Attend status meetings and special functions.
• Responsible for regulatory compliance and quality control.

Requirements

• Minimum 1-3 years as a branch manager.
• Minimum 4 - 5 years of application and processing experience or equivalent mortgage background.
• Current knowledge of closing and title requirements.
• Current knowledge of loan processing and automated underwriting systems.
• Current knowledge of FHLMC/FNMA/FHA/VA and industry underwriting guidelines.
• Current knowledge of self-employed borrowers, partnership and corporation tax return analysis.
• Strong computer background with 2 to 3 years experience in mortgage software and working knowledge of Word for Windows and Excel.
• Strong mortgage operations background.
• Valid driver's license and transportation.

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Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

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Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.