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Reverse Logistics Associate Jobs in California (NOW HIRING)

JCPenney

Sales Floor Assistant - Brea Mall

Brea, CA · On-site

... associates, managing company merchandise standards and execution, training and developing ... Contributes to merchandise receipt and reverse logistics processes. Assists with the execution of ...

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Reverse Logistics Associate information

What are the key skills and qualifications needed to thrive as a reverse logistics associate?

To thrive as a Reverse Logistics Associate, you need strong organizational skills, attention to detail, and experience with inventory management, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and shipping software is typically required. Strong problem-solving abilities, effective communication, and teamwork are essential soft skills for this role. These skills ensure efficient processing of returns, minimize losses, and maintain high customer satisfaction within supply chain operations.

What is the difference between Reverse Logistics Associate vs Warehouse Associate?

AspectReverse Logistics AssociateWarehouse Associate
Primary ResponsibilitiesManaging product returns, processing reverse shipments, inspecting returned itemsReceiving, storing, and organizing inventory within a warehouse
Required SkillsAttention to detail, inventory management, basic logistics knowledgePhysical stamina, organization, forklift operation (optional)
Work EnvironmentLogistics centers, distribution hubs, retail returns facilitiesWarehouses, storage facilities, distribution centers
Common CertificationsLogistics or supply chain certifications (optional)Forklift certification (optional)

While both roles involve working in logistics environments, a Reverse Logistics Associate focuses on handling product returns and managing reverse supply chains, whereas a Warehouse Associate primarily manages inventory storage and movement within a warehouse. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What career paths exist in reverse logistics?

Reverse logistics associates can advance to roles such as logistics coordinators, supply chain managers, or warehouse supervisors by gaining experience and developing skills in inventory management, transportation, and process optimization. Certifications like Certified Supply Chain Professional (CSCP) can also support career growth within the field.

What is a reverse logistics associate?

Reverse Logistics Associates are professionals responsible for managing the return, recycling, refurbishment, or disposal of goods and materials within a supply chain. They coordinate the movement of products from the end user back to the manufacturer or designated location, ensuring items are handled efficiently and sustainably. Their duties may include processing returns, inspecting items for quality, handling shipping documentation, and collaborating with other departments to optimize reverse logistics processes. This role is essential for reducing waste, recapturing value, and supporting sustainability efforts within a company.

What are some common challenges faced by a reverse logistics associate, and how can they be overcome?

Reverse Logistics Associates often encounter challenges such as processing high volumes of returned goods, identifying items suitable for restocking or refurbishment, and managing tight timelines for returns. Staying organized and having a keen eye for detail are essential to efficiently sort and document products. Effective communication with warehouse staff and customer service teams also helps in resolving discrepancies quickly and ensuring smooth operations. Familiarity with warehouse management systems and return policies can further streamline the workflow and minimize errors.

What are the most commonly searched types of Reverse Logistics jobs in California?

The most popular types of Reverse Logistics jobs in California are:

What cities in California are hiring for Reverse Logistics Associate jobs?

Cities in California with the most Reverse Logistics Associate job openings:

Reverse Logistics Associate jobs near you

Sales Floor Assistant - Sun Valley Mall

JCPenney

Concord, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

As the Sales Floor Assistant, you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and execution, training and developing associates and executing sales building programs.
Primary Responsibilities:
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  • Customer Service & Sales - Models and holds team accountable for delivering outstanding customer service. Actively listens to customer issues to resolve problems. Demonstrates WORTH behaviors consistently. Partners with other team members when additional support is needed.
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  • Door to Floor / Restock / RFID & Inventory - Works with Merchandise Supervisor to plan upcoming merchandise placement plans. Contributes to merchandise receipt and reverse logistics processes. Assists with the execution of inventory processes (cycle counts, system uploads, stock ledger, Radio Frequency Identification Scans, etc.). Contributes to the Shoe on Display restocking process, including mismates and stockroom organization. Contributes to the restock program to identify replenishment opportunities.
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  • SET / Visual / Environment - Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing based on company guidance. Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale. Helps oversee and maintain all fitting room and sales floor recovery processes to ensure a clean and organized store environment. Contributes to the execution of visual elements to support merchandising statements. Responsible for stockroom maintenance.
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  • Omnichannel (SVG 2-3 only) - Assists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as needed. Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed.
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  • General Operations - Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities. Assists with the Defective MTO (DMTO) process ensuring proper and timely execution of all DMTO's to ensure integrity of inventory and prevent shrink. Participates in annual inventory processes.
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  • Performance Standards - Supports company shrink and safety initiatives. Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments:
To achieve success at JCPenney, a Merchandise Assistant will possess the following:
Results - Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
Ownership - Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.
Intensity - Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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