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Returns Jobs in Tennessee (NOW HIRING)

Return Center Assoc - DS

Chattanooga, TN · On-site

$15 - $17.50/hr

Job Title: Software Engineer Location: Remote Job Type: Full-time We are looking for a talented software engineer to join our team. The ideal candidate will have experience in developing and ...

The returns may include U.S. and International sales and use tax returns, annual reports, local license tax returns, partnership income returns, or other miscellaneous tax returns. Reconciling and ...

Every return is treated as a reflection of the client's full financial picture - and the people doing that work are expected to think that way too. They are adding a Tax Preparation Specialist to ...

AutoZone's Supply Chain Reverse Logistics Senior Analyst will lead all inventory return/recall requests and activities to include, but not limited to, recall for redistribution, excess inventory ...

AutoZone's Supply Chain Reverse Logistics Senior Analyst will lead all inventory return/recall requests and activities to include, but not limited to, recall for redistribution, excess inventory ...

The Sales and Use Tax Accountant will support the preparation and filing of sales and use tax returns across multiple jurisdictions. This position will work with internal business partners to gather ...

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Returns information

See Tennessee salary details

$10

$24

$39

How much do returns jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for returns in Tennessee is $24.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $28.80 per hour, depending on experience, location, and employer.

What is a return in a retail or business context?

Returns refer to the process where customers bring back products they have purchased to a store or retailer, usually because the item is defective, unwanted, or did not meet their expectations. The returns process typically involves a refund, exchange, or store credit, depending on the store's policy. Handling returns efficiently is crucial for maintaining customer satisfaction and trust. Retail employees responsible for returns ensure that the process is smooth, follow company guidelines, and help resolve any issues the customer might have.

How does the returns team typically interact with other departments to resolve customer issues efficiently?

The Returns team often collaborates closely with customer service, warehouse, and inventory management departments to process returns smoothly and resolve customer concerns quickly. Effective communication is key, as returns agents coordinate with warehouse staff to verify the condition of returned items and with customer service to ensure refunds or exchanges are handled promptly. This cross-functional teamwork helps maintain a positive customer experience and streamlines the overall returns process, making adaptability and collaboration essential skills for success in the role.

What are the key skills and qualifications needed to thrive as a returns specialist, and why are they important?

To thrive as a Returns Specialist, you need strong attention to detail, organizational skills, and a high school diploma or equivalent. Familiarity with inventory management systems, returns processing software, and basic Excel skills are typically required. Strong communication, problem-solving abilities, and a customer-service mindset help you stand out in this role. These skills ensure accurate processing of returned goods, efficient resolution of customer issues, and smooth warehouse operations.

What is the difference between Returns vs Customer Service Representative?

ReturnsCustomer Service Representative
Focuses primarily on processing product returns, exchanges, and refunds.Handles a wide range of customer inquiries, including product information, complaints, and support.
Requires knowledge of return policies and inventory management.Requires strong communication skills and product knowledge across various topics.
Work environment often in retail stores or warehouses.Work environment typically in call centers, retail, or office settings.
Commonly employed in retail, e-commerce, and logistics industries.Employed across many industries including retail, telecommunications, and service sectors.

While Returns specialists focus on processing product returns and refunds, Customer Service Representatives handle a broader range of customer interactions. Both roles require good communication skills, but Returns roles are more specialized in handling return policies and inventory issues.

What are the most commonly searched types of Returns jobs in Tennessee?

The most popular types of Returns jobs in Tennessee are:

Infographic showing various Returns job openings in Tennessee as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $51,147 per year, or $24.6 per hour.

Customer Service Return Agent - Nashville Airport

Enterprise Holdings

Nashville, TN

$17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 hours ago


Enterprise Holdings rating

7.2

Company rating: 7.2 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

111th of 173 rated vehicle equipment hire


Job description

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. 

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.

The pay for this position starts at $17.50 / hour. 

This position is located at the Nashville International Airport:1 Terminal Dr, Nashville TN 37214.

We offer:

  • Paid time off
  • Employee rental car discounts
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

Schedule:

  • Sunday: 2:00pm-10:30pm
  • Monday: 2:00pm-10:30pm
  • Tuesday: OFF
  • Wednesday: 2:00pm-10:30pm
  • Thursday: 2:00pm-10:30pm
  • Friday: 2:00pm-10:30pm
  • Saturday: OFF

We are hiring now for immediate openings.  Responsibilities include:

  • Greet all customers using prescribed, appropriate dialogue as they arrive on the lot
  • Remind customer to check for personal belongings
  • Identify any items found in the vehicle with a unit number, date, time and turn into lost and found
  • Advise and review rental charges; and provide an accurate receipt to the customer
  • Provide information in a professional and courteous manner regarding transportation to the airport terminal
  • Thank customers using the prescribed dialogue
  • Inquire about service, satisfaction and document dissatisfaction
  • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report
  • Use of proper statement to determine if vehicle is being returned with full tank of gas
  • Complete a service alert for any mechanical and or body damage communicated by the customers.
  • Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location
  • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location
  • Keep lot organized for ease of access and traffic flow
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans


  • Must be at least 18 years old
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • High School Diploma or G.E.D. required
  • Must be able to read, write and speak English
  • Must have a minimum of 1 year prior customer service experience in a fast-paced environment
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents in the past 3 years
  • No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)

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