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Returns Jobs in Tennessee (NOW HIRING)

Electronic Express

Warehouse Returns

Nashville, TN · On-site

$15 - $18/hr

  • Medical

  • PTO

Warehouse Returns Associate Electronic Express is excited to announce the availability of a new career opportunity within our logistics and supply chain operations. We are currently seeking a ...

New

Varsitybrands

Returns Processor

Bartlett, TN

  • Medical

  • Life

  • Retirement

The Returns Processor coordinates with Sales and Internal Departments to receive, evaluate, and process requires for returns, exchanges, and credits to determine the best option for our customers.

New

Varsitybrands

Returns Processor

Memphis, TN · On-site

  • Medical

  • Life

  • Retirement

The Returns Processor coordinates with Sales and Internal Departments to receive, evaluate, and process requires for returns, exchanges, and credits to determine the best option for our customers.

New

Varsity Brands

Returns Processor

Bartlett, TN · On-site

  • Medical

  • Life

  • Retirement

The Returns Processor coordinates with Sales and Internal Departments to receive, evaluate, and process requires for returns, exchanges, and credits to determine the best option for our customers.

Solotech Inc.

Cable Returns Technician

Antioch, TN · On-site

$19.25 - $24.50/hr

  • Medical

  • Retirement

  • PTO

Find out more at: www.solotech.com The Cable Returns Technician is responsible for processing cable department returns, preparing cable orders, maintaining inventory accuracy, and ensuring all ...

Sedgwick

Return-To-Work Representative

Memphis, TN

$36K - $41K/yr

Facilitates return-to-work (RTW) and accommodation efforts through negotiation with client, treatment provider and claimant; completes all accommodation/RTW related jurisdictional or client directed ...

York Risk Services

Return-To-Work Representative

Memphis, TN

$36K - $41K/yr

Facilitates return-to-work (RTW) and accommodation efforts through negotiation with client, treatment provider and claimant; completes all accommodation/RTW related jurisdictional or client directed ...

New

Sedgwick

Return-To-Work Representative

Memphis, TN · On-site

$33K - $38K/yr

Facilitates return-to-work (RTW) and accommodation efforts through negotiation with client, treatment provider and claimant; completes all accommodation/RTW related jurisdictional or client directed ...

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Returns information

See Tennessee salary details

$10

$24

$39

How much do returns jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for returns in Tennessee is $24.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $28.80 per hour, depending on experience, location, and employer.

What is a return in a retail or business context?

Returns refer to the process where customers bring back products they have purchased to a store or retailer, usually because the item is defective, unwanted, or did not meet their expectations. The returns process typically involves a refund, exchange, or store credit, depending on the store's policy. Handling returns efficiently is crucial for maintaining customer satisfaction and trust. Retail employees responsible for returns ensure that the process is smooth, follow company guidelines, and help resolve any issues the customer might have.

How does the returns team typically interact with other departments to resolve customer issues efficiently?

The Returns team often collaborates closely with customer service, warehouse, and inventory management departments to process returns smoothly and resolve customer concerns quickly. Effective communication is key, as returns agents coordinate with warehouse staff to verify the condition of returned items and with customer service to ensure refunds or exchanges are handled promptly. This cross-functional teamwork helps maintain a positive customer experience and streamlines the overall returns process, making adaptability and collaboration essential skills for success in the role.

What are the key skills and qualifications needed to thrive as a returns specialist, and why are they important?

To thrive as a Returns Specialist, you need strong attention to detail, organizational skills, and a high school diploma or equivalent. Familiarity with inventory management systems, returns processing software, and basic Excel skills are typically required. Strong communication, problem-solving abilities, and a customer-service mindset help you stand out in this role. These skills ensure accurate processing of returned goods, efficient resolution of customer issues, and smooth warehouse operations.

What is the difference between Returns vs Customer Service Representative?

ReturnsCustomer Service Representative
Focuses primarily on processing product returns, exchanges, and refunds.Handles a wide range of customer inquiries, including product information, complaints, and support.
Requires knowledge of return policies and inventory management.Requires strong communication skills and product knowledge across various topics.
Work environment often in retail stores or warehouses.Work environment typically in call centers, retail, or office settings.
Commonly employed in retail, e-commerce, and logistics industries.Employed across many industries including retail, telecommunications, and service sectors.

While Returns specialists focus on processing product returns and refunds, Customer Service Representatives handle a broader range of customer interactions. Both roles require good communication skills, but Returns roles are more specialized in handling return policies and inventory issues.

What are the most commonly searched types of Returns jobs in Tennessee?

The most popular types of Returns jobs in Tennessee are:

Returns jobs near you
Infographic showing various Returns job openings in Tennessee as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $51,147 per year, or $24.6 per hour.

Warehouse Returns

Electronic Express

Nashville, TN • On-site

$15 - $18/hr

Full-time

Medical, PTO

Posted 2 days ago

New

Electronic Express rating

4.0

Company rating: 4.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Job Posting: Warehouse Returns Associate

Job Description

Electronic Express is excited to announce the availability of a new career opportunity within our logistics and supply chain operations. We are currently seeking a dedicated and skilled individual to fill the position of Warehouse Returns Associate. This full-time role is designed for someone who is eager to contribute significantly to the handling, sorting, and processing of returned merchandise. The position is based in our main warehouse and is not eligible for remote work. By joining our team, you will be stepping into a fast-paced, dynamic environment where your efforts play a direct role in our company's operational success.

As a Warehouse Returns Associate, you will be integral in ensuring that all returns are processed in an efficient and timely manner, maintaining the high standards that Electronic Express sets for customer satisfaction and operational excellence. You will work closely with various teams, including inventory management and customer service, to handle returns flawlessly and uphold the reputation of the company.

Duties and Responsibilities
  • Manage and process incoming returned merchandise, ensuring careful handling of all products.
  • Inspect returned items for any damages or discrepancies against the original orders.
  • Efficiently categorize returns according to guidelines (restock, repair, replace, refund).
  • Communicate effectively with vendors to discuss and resolve return issues.
  • Operate the warehouse management system to accurately track and record all returns actions.
  • Collaborate with the inventory team to update and maintain accurate records of inventory levels.
  • Ensuring compliance with established return procedures and maintaining effective internal control over the physical product flow to safeguard assets.
  • Monitor reports to ensure inventory is correct, and product flow through the returns process is timely and efficient.
  • Actively participate in team meetings to discuss improvement opportunities in the returns process.
  • Assist in training new staff in the returns department to ensure everyone is abreast of the latest procedures and methods.
Requirements
  • Proven experience in retail or warehouse operations, specifically related to returns and inventory management.
  • Excellent organizational and time management skills to handle various tasks in a high-paced environment.
  • Strong knowledge and understanding of inventory control principles and practices.
  • Proficient in the use of computers and warehouse management software to maintain records and create reports.
  • Exceptional communication and interpersonal skills to effectively interact with team members and vendors.
  • Ability to lead, coach, and motivate staff, ensuring high levels of productivity and team spirit.
  • Demonstrate capability to follow through and resolve any issues regarding returns in collaboration with relevant parties.
  • Must be able to physically stand for extended periods, lift heavy objects when necessary, and perform repetitive tasks with accuracy.
  • Commitment to maintaining a safe work environment, adhering strictly to safety regulations and operational standards.
  • Dynamic problem-solving skills and the ability to adapt quickly to shifting priorities and demands.
Benefits
  • Paid Time Off
  • Health Insurance
  • Employee Discount


What Electronic Express employees say

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