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Returns Processing Jobs in New York (NOW HIRING)

Returns Processing Associate Responsibilities : The Returns processing associate will manage and process customer returns from the online operation. Task: * Unload pallets and unpack product returns

Returns Coordinator

Piscataway, NJ · On-site

$19.25 - $25.67/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Piscataway, NJ, 08854 Shift-Hours: 1pm - 9:30PM/ Tue- Sat / 5 days Job Type : Full Time We are looking for a well-rounded, flexible individual to join our Team to supervise the returns process.

Repairs and Returns Coordinator

Manhattan, NY · On-site

$21.63 - $26.44/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Identify and process returns in our internal order management system. Ensure that all returned items are logged accurately and promptly. * Internal Quality Control: Coordinate with the internal ...

Repairs and Returns Coordinator

New York, NY

$21.63 - $26.44/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Identify and process returns in our internal order management system. Ensure that all returned items are logged accurately and promptly. * Internal Quality Control: Coordinate with the internal ...

Repairs and Returns Coordinator

Manhattan, NY · On-site

$21.63 - $26.44/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Identify and process returns in our internal order management system. Ensure that all returned items are logged accurately and promptly. * Internal Quality Control: Coordinate with the internal ...

Returns Coordinator

Elizabeth, NJ · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Overview The Returns Coordinator is a key position in the distribution and operations organization ... Ensures that procedures and processes match requirements of the operation. Ability to learn and ...

Returns Coordinator

Elizabeth, NJ

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Overview The Returns Coordinator is a key position in the distribution and operations organization ... Ensures that procedures and processes match requirements of the operation. Ability to learn and ...

Returns & Repairs Associate

New York, NY · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Report on trends and findings to support prevention and process improvements Damaged Returns + 3PL Coordination * Manage damaged return workflows with our 3PL, including photo documentation and ...

Returns & Repairs Associate

New York, NY · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Report on trends and findings to support prevention and process improvements Damaged Returns + 3PL Coordination * Manage damaged return workflows with our 3PL, including photo documentation and ...

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Returns Processing information

See New York salary details

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How much do returns processing jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for returns processing in New York is $20.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.50 per hour, depending on experience, location, and employer.

What is returns processing?

Returns processing refers to the procedures and steps businesses use to handle products or items that customers return after purchase. This process includes receiving the returned items, inspecting their condition, restocking or disposing of them, issuing refunds or exchanges, and updating inventory records. Efficient returns processing is crucial for maintaining customer satisfaction and minimizing losses for companies. It often involves coordination between customer service, warehouse staff, and accounting teams.

What are the key skills and qualifications needed to thrive as a returns processing specialist?

To thrive as a Returns Processing Specialist, you need attention to detail, basic math skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency with warehouse management systems (WMS), barcode scanners, and returns processing software is typically required. Strong organizational skills, problem-solving abilities, and effective communication help you stand out in this role. These skills ensure accurate, efficient handling of returned merchandise, minimizing loss and maintaining customer satisfaction.

What are some common challenges faced in a returns processing role, and how can they be effectively managed?

In a Returns Processing role, common challenges include handling high volumes of returned items during peak seasons, accurately inspecting and categorizing returned products, and ensuring prompt communication with customers and other departments. Effective management involves attention to detail, strong organizational skills, and the ability to work efficiently under pressure. Building strong relationships with warehouse teams and customer service can also help streamline the returns process and resolve issues quickly.

What is the difference between Returns Processing vs Returns Associate?

AspectReturns ProcessingReturns Associate
CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, customer service skills
Work EnvironmentWarehouse, distribution centers, retail back-endRetail stores, customer service areas
Industry UsageLogistics, retail, e-commerceRetail, customer service
Job FocusProcessing returned items, inventory updates, data entryAssisting customers, handling returns, providing service

Returns Processing roles primarily focus on handling returned items, updating inventory, and data entry within warehouses or distribution centers. Returns Associates typically work directly with customers in retail stores, assisting with return procedures and customer service. While both roles involve returns, Returns Processing is more operational and back-end, whereas Returns Associates are customer-facing and service-oriented.

What are popular job titles related to Returns Processing jobs in New York?

For Returns Processing jobs in New York, the most frequently searched job titles are:

What job categories do people searching Returns Processing jobs in New York look for?

The top searched job categories for Returns Processing jobs in New York are:

Infographic showing various Returns Processing job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,358 per year, or $20.4 per hour.

Returns Processing Associate

HR NOW (2)

Edison, NJ

$16/hr

Full-time

Re-posted 6 days ago


Job description

Now Hiring:

Returns Processing Associate

Responsibilities

 The Returns processing associate will manage and process customer returns from the online operation. 

Task:

  • Unload pallets and unpack product returns
  • Receive, inspect, and process incoming product returns from customers to determine the condition and notate any damaged or missing parts
  • Verify that the returned merchandise matches the quantity and the product shipped (model and serial)
  • Photograph evidence of faulty returns according to claim requirements
  • Returns products on racks, shelves, or in designated areas by product category
Qualifications:
  • High school diploma or equivalent
  • Previous experience in ecommerce returns processing or a similar role is preferred.
  • Keen attention to detail with an ability to distinguish between minor variations in colors, styles, and product codes etc.
  • Strong organizational skills with attention to detail and accuracy.
  • Excellent communication skills, both written and verbal.
  • Ability to work collaboratively in a team environment.
  • Familiarity with inventory management systems and ecommerce platforms is a plus.
  • Problem-solving skills and the ability to handle challenging situations with a customer-focused approach.
  • Must have reliable transportation
  • Must be willing to operate hand trucks, pallet jacks, and ability to lift and move boxes up to 70 lbs.
  • Extended periods of standing and walking may be required.
  • Able to perform physical tasks that include standing, lifting, pushing, pulling, bending and kneeling.