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Returns Associate Jobs in Springfield, MO (NOW HIRING)

Focus Partners Wealth

Tax Associate

Springfield, MO

$53.20K - $71K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Cavender's

Sales Associate - Store

Springfield, MO

$12.75 - $14.75/hr

Sales Associates are also responsible for keeping the store neat, clean, and all merchandise ... Work with customers who return product for an exchange * Provide knowledgeable responses to ...

American Freight

Retail Sales Associate

Springfield, MO

$12.75 - $14.75/hr

The Retail Sales Associate is responsible for enhancing the experience of customers and driving ... Process customer transactions in the Point of Sale system, including sales, returns, and exchanges ...

Cavender's

Sales Associate - Store

Springfield, MO · On-site

$12.75 - $14.75/hr

Sales Associates are also responsible for keeping the store neat, clean, and all merchandise ... Work with customers who return product for an exchange * Provide knowledgeable responses to ...

American Freight

Retail Sales Associate

Springfield, MO · On-site

$12.75 - $14.75/hr

The Retail Sales Associate is responsible for enhancing the experience of customers and driving ... Process customer transactions in the Point of Sale system, including sales, returns, and exchanges ...

BoxLunch & Hot Topic

Sales Associate

Springfield, MO · On-site

$12.75 - $17.25/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

BoxLunch & Hot Topic

Sales Associate

Springfield, MO

$12.75 - $17.25/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Salon Service Group

Store Associate

Springfield, MO · On-site

$12.75 - $14.75/hr

Job Title: Store Associate Department: Stores Reports to: Store Manager Status: Full-time, ... Properly process returns and discounts, aligning with the company's stated policy and procedures.

BoxLunch & Hot Topic

Sales Associate

Springfield, MO · On-site

$12.75 - $17.25/hr

As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

BoxLunch & Hot Topic

Sales Associate

Springfield, MO

$12.75 - $17.25/hr

As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

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Returns Associate information

See Springfield, MO salary details

$10

$15

$19

How much do returns associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for returns associate in Springfield, MO is $15.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $16.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Returns Associate, and why are they important?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What are the main challenges a Returns Associate faces when processing returned items, and how can they effectively manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What are Returns Associates?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities near Springfield, MO are hiring for Returns Associate jobs? Cities near Springfield, MO with the most Returns Associate job openings:
Returns Associate jobs near you
Return Center Data Entry Associate

Return Center Data Entry Associate

Central Garden & Pet

Greenfield, MO

$14.75 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Central Garden & Pet rating

7.6

Company rating: 7.6 out of 10

Central Garden & Pet

Based on 40 frontline employees who took The Breakroom Quiz

7.4

Company rating compared to similar companies: 7.4 out of 10

Manufacturers average

Based on 67,740 frontline employees who took The Breakroom Quiz

The best things about working at Central Garden & Pet

  • 97%

    97% say they get paid breaks

    say they get paid breaks

  • 94%

    94% say it is easy to take sick days

    say it is easy to take sick days

  • 94%

    94% say they don’t worry about hours

    say they don’t worry about hours

Featured by Central Garden & Pet, based on 40 Breakroom Quiz responses from their frontline employees

Job description

Description

Pennington Seed is searching for an experienced Data Entry Associate for our Greenfield, Missouri location. This position requires qualified candidates to be safety conscious and able to perform required functions in a productive manner, working with tight schedules and deadlines.

Key Responsibilities:

  • Work with SAP
  • Be familiar with Excel spreadsheets and Word documents
  • Knowledgeable on various reports to help Manger
  • Attention to detail on data entry in all areas of the return center process
  • Open to cross training
  • Be able to work in a constate state of alertness and safe manner

Qualifications:

  • Computer skills/data entry skills
  • Proficient work with excel and word applications.
  • Ability to work with numbers, be precise, and pay close attention to details.
  • Focus on the job without distractions.
  • Be a good team player, able to work well and respect others.

Working Conditions:

  • Full-time position in a warehouse distribution facility.

BENEFITS PACKAGE & EMPLOYEE PROGRAMS:

  • Comprehensive Medical, Dental, and Vision Insurance
  • Free Life and Short-Term Disability Insurance
  • Health and Dependent Care Flexible Spending Accounts
  • 401k with 3% company match and annual employer discretionary contribution
  • Paid vacation, holidays, and sick time
  • Employee Assistance Program
  • Discounts on pet supplies, cell phones, movie tickets, gym memberships, and more!
  • Education Assistance (both college degrees and professional certifications)
  • Referral Program with cash bonus
  • Access to thousands of free online courses
  • Access to on-demand pay.
  • Paid parental leave.
Central Garden & Pet Company (NASDAQ: CENT) (NASDAQ: CENTA) is a leading consumer goods company in the pet and garden industries. Guided by the belief that home is central to life, the Company's purpose is to proudly nurture happy and healthy homes. For over 45 years, its innovative and trusted solutions have helped lawns grow greener, gardens bloom bigger, pets live healthier, and communities grow stronger. Central is home to a diversified portfolio of market-leading brands including Amdro, Aqueon, Best Bully Sticks, Cadet, C&S, Farnam, Ferry-Morse, Kaytee, Nylabone, Pennington, Sevin and Zocon. With fiscal 2025 net sales of $3.1 billion, Central has strong manufacturing and logistics capabilities supported by a passionate, entrepreneurial growth culture. The Company is headquartered in Walnut Creek, California, and employs over 6,000 people, primarily across North America. Visit www.central.com to learn more.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Working at Central Garden & Pet

Perks for frontline workers

From Central Garden & Pet, via Breakroom

  • Safety is a top priority!

  • Paid Vacation

  • Paid Holidays

  • Paid Sick Time

  • Paid Breaks

  • Consistent shift and schedule

  • Comprehensive Health Insurance

  • 401k with Company Match

  • Referral Program with Cash Bonus

  • Education Assistance

  • Paid Parental Leave

About Central Garden & Pet, in their own words

From Central Garden & Pet

Our leading consumer and professional brands provide forward-thinking, high quality products to care for your lawn, garden, pets and community. We are committed to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger.

Company values

From Central Garden & Pet

The Central Way | We Do the Right Thing | We Strive to be the Best | We are Entrepreneurial | We Win Together | We Grow Every Day | We are Passionate

Diversity and inclusion statement

From Central Garden & Pet

Central Garden & Pet is committed to building a great place to work that embraces diversity as a key pillar of our culture. This is a journey, and we are committed to listening, learning and doing the work to move forward together.

What Central Garden & Pet employees say

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Benefits

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