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Returns Associate Jobs in Springfield, MO (NOW HIRING)

Focus Partners Wealth

Tax Associate

Springfield, MO · On-site

$53K - $71K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Focus Partners Wealth

Tax Associate

Springfield, MO

$53K - $71K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Cavender's

Sales Associate - Store

Springfield, MO

$12.75 - $14.75/hr

Sales Associates are also responsible for keeping the store neat, clean, and all merchandise ... Work with customers who return product for an exchange * Provide knowledgeable responses to ...

American Freight

Retail Sales Associate

Springfield, MO · On-site

$12.75 - $14.75/hr

The Retail Sales Associate is responsible for enhancing the experience of customers and driving ... Process customer transactions in the Point of Sale system, including sales, returns, and exchanges ...

Cavender's

Sales Associate - Store

Springfield, MO · On-site

$12.75 - $14.75/hr

Sales Associates are also responsible for keeping the store neat, clean, and all merchandise ... Work with customers who return product for an exchange * Provide knowledgeable responses to ...

American Freight

Retail Sales Associate

Springfield, MO · On-site

$12.75 - $14.75/hr

The Retail Sales Associate is responsible for enhancing the experience of customers and driving ... Process customer transactions in the Point of Sale system, including sales, returns, and exchanges ...

BoxLunch & Hot Topic

Sales Associate

Springfield, MO · On-site

$12.75 - $17.25/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

BoxLunch & Hot Topic

Sales Associate

Springfield, MO

$12.75 - $17.25/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Shoe Carnival

Temporary Store Associate

Springfield, MO · On-site

$15/hr

Were looking for a friendly, enthusiastic Store Associate who enjoys creating great experiences for ... Operate the register: handle cash, give change, and process returns * Use basic math and counting ...

Shoe Carnival

Temporary Store Associate

Springfield, MO · On-site

$15/hr

Join our team at Shoe Carnival! We're looking for a friendly, enthusiastic Store Associate who ... Operate the register: handle cash, give change, and process returns * Use basic math and counting ...

BoxLunch & Hot Topic

Sales Associate

Springfield, MO · On-site

$12.75 - $17.25/hr

As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

BoxLunch & Hot Topic

Sales Associate

Springfield, MO

$12.75 - $17.25/hr

As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Tjx

Merchandise Associate

Springfield, MO · On-site

$15 - $15.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Merchandise Associate

Springfield, MO · On-site

$15 - $15.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

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Returns Associate information

See Springfield, MO salary details

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How much do returns associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for returns associate in Springfield, MO is $15.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $16.63 per hour, depending on experience, location, and employer.

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities near Springfield, MO are hiring for Returns Associate jobs? Cities near Springfield, MO with the most Returns Associate job openings:
Returns Associate jobs near you

Tax Associate

Focus Partners Wealth

Springfield, MO • On-site

$53K - $71K/yr

Full-time

Re-posted 15 days ago

Job description

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate. The individual selected for this opportunity will be a part of a dynamic team of professionals working with athletes, entertainers, entertainment industry professionals and other high-net-worth and ultra-high-net-worth individuals.

Primary responsibilities:

  • Analyze, review and compile tax return data.

  • Prepare federal, state and local income tax returns for individuals and businesses.

  • Prepare extensions and assist with tax notices as needed.

  • Prepare quarterly tax estimates and assist with tax projections.

  • Perform work accurately and in a time efficient manner, with strong attention to detail, organization, and follow through.

  • Gain technical knowledge by researching and learning tax laws as required.

  • Analyze client information and offer recommendations for reducing client tax liabilities.

  • Communicate effectively with tax managers, advisors, and their clients in a timely and professional manner.

  • Operate in a fully compliant manner to protect clients’ and the firm’s information.

  • Act as a resource to the business management team for tax planning, tax research, and ongoing education of tax-related developments.

Qualifications:

  • A Bachelor’s degree in Finance or Accounting with a minimum of 1 + years’ relevant experience.

  • A demonstrated focus on preparing individual, S-corporation and partnership tax returns.

  • Superb written and verbal communication skills; strong problem solving, technology, communication and organizational skills.

  • Proficiency in Microsoft Office applications, including Excel, and proven ability to learn other technology.

  • Notable attention to detail, self-initiated follow-through, and outstanding time management.

  • Ability to work individually and in a team atmosphere.

  • The willingness and ability to work additional hours, as needed, during busy season.

Preferred Qualifications:

  • CPA, CPA candidate or EA granting the ability to represent clients before the IRS.

  • Experience preparing multi-state tax returns.

  • Experience with ProSystem fx® Tax, CCH Axcess and BNA Income Tax™ Planner.

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