ZipRecruiter

Log In

1

Returns Associate Jobs in Reading, PA (NOW HIRING)

DPDHL

Returns Processor

Lebanon, PA · On-site

$17.95/hr

Returns Processor Shift: 1st Shift Hours: 6:30am-3pm Days: Monday-Friday Pay: $17.95 per hour ... PTO program for all associates, including paid holidays and vacation * 401(k) with generous company ...

DHL

Returns Processor

Lebanon, PA · On-site

$17.95/hr

Returns Processor Shift: 2nd Shift Hours: 3pm-1:30am Days: Monday-Thursday Pay: $17.95 per hour ... PTO program for all associates, including paid holidays and vacation * 401(k) with generous company ...

DPDHL

Returns Processor

Lebanon, PA

$17.95/hr

Returns Processor Shift: 2nd Shift Hours: 3pm-1:30am Days: Monday-Thursday Pay: $17.95 per hour ... PTO program for all associates, including paid holidays and vacation * 401(k) with generous company ...

DHL

Returns Processor

Lebanon, PA · On-site

$17.95/hr

Returns Processor Shift: 1st Shift Hours: 6:30am-3pm Days: Monday-Friday Pay: $17.95 per hour ... PTO program for all associates, including paid holidays and vacation * 401(k) with generous company ...

Clark Associates

Front End Associate

Wyomissing, PA · On-site

$15.50 - $18.50/hr

The Front End Associate supports key operational goals by efficiently handling cashier duties ... Process customer returns and ensure items are restocked appropriately * Expedite customer flow ...

H&R Block

Tax Associate

Reading, PA · On-site

$56K - $74K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

H&R Block

Tax Associate

Myerstown, PA · On-site

$56K - $74K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

H&R Block

Tax Associate

Wernersville, PA · On-site

$54K - $72K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

H&R Block

Tax Associate

Quakertown, PA · On-site

$56K - $75K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

H&R Block

Tax Associate

Trexlertown, PA · On-site

$55K - $73K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

H&R Block

Tax Associate

Shillington, PA · On-site

$56K - $74K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

H&R Block

Tax Associate

Ephrata, PA · On-site

$57K - $77K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

H&R Block

Tax Associate

Reading, PA · On-site

$56K - $74K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

H&R Block

Tax Associate

Laureldale, PA · On-site

$56K - $74K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

H&R Block

Tax Associate

Pottstown, PA · On-site

$56K - $75K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

H&R Block

Tax Associate

Sinking Spring, PA · On-site

$56K - $74K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

next page

Showing results 1-20

All JobsReturns Associate JobsReturns Associate Jobs in Reading, PA

Returns Associate information

See Reading, PA salary details

$10

$16

$21

How much do returns associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for returns associate in Reading, PA is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $17.55 per hour, depending on experience, location, and employer.

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities near Reading, PA are hiring for Returns Associate jobs?

Cities near Reading, PA with the most Returns Associate job openings:

Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Reading, PA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,574 per year, or $16.6 per hour.

Returns Processor

DPDHL

Lebanon, PA • On-site

$17.95/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

DHL is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

Position: Returns Processor

Shift: 1st Shift

Hours: 6:30am-3pm

Days: Monday-Friday

Pay: $17.95 per hour

Required Qualifications: Ability to stand for long periods of time

Preferred Qualifications: Previous experience working in warehouse environment

Be part of the world's largest logistics company!DHL Supply Chain has been certified as a Great Place to Work in the US and Canada! Our excellent benefits packages includes:

  • Affordable medical, dental, and vision coverage available beginning on your 30th day
  • PTO program for all associates, including paid holidays and vacation
  • 401(k) with generous company match
  • Tuition reimbursement program
  • Excellent training and career advancement opportunities

Grow your skills. Shape your world.


Role Purpose:

Opens and verifies returned merchandise, scans merchandise, and places freight in proper locations.

Key Accountabilities:

  • Load, unload, move, stock, and stage product. May require using powered equipment.
  • Verify proper item is in the original packaging in preparation for scanning.
  • Assure accurate and proper processing of all freight utilizing the scanning system.
  • Identify items that require special processing or separation (e.g. hazardous material, store services, research, salvage).
  • Ensure that scanned freight reaches the appropriate destination (e.g. slot, destroy, salvage).
  • Stack and tape pallets in a safe manner.
  • Observe all safety and sanitation standards.
  • Perform additional duties as assigned by management.

Required Education and Experience:

  • High School Diploma or Equivalent, preferred
  • Material handling equipment certification, preferred
  • Six months warehouse experience, preferred
  • Six months forklift operation experience, preferred

Our Organization is an equal opportunity employer.

#LI-DNP

Employment Type: FULL_TIME

Apply