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Returns Associate Jobs in Pittsburgh, PA (NOW HIRING)

Avolta

Hudson Warehouse Associate

Pittsburgh, PA · On-site

$18/hr

Hudson Warehouse Associate Opportunity, growth, and meaningful rewards! We offer: Health, dental ... returns to vendors Provides ongoing stock replenishment to the sales floor Isolates, sorts, and ...

Staples

Retail Sales Associate (Butler, PA)

Butler, PA

$13.50 - $15.50/hr

Youll help customers find products, provide solutions, and handle returns or online pickups. Youll ... Associate discounts on in-store and online merchandise, services and warranty plans * Discounts at ...

Staples

Retail Sales Associate (Butler, PA)

Butler, PA · On-site

$11.80/hr

You'll help customers find products, provide solutions, and handle returns or online pickups. You ... Associate discounts on in-store and online merchandise, services and warranty plans * Discounts at ...

Citi Trends

Store Sales Associate

Duquesne, PA

$14 - $16.25/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Citi Trends

Store Sales Associate

Duquesne, PA · On-site

$14 - $16.25/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Citi Trends

Store Sales Associate

Pittsburgh, PA · On-site

$14.50 - $16.75/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Citi Trends

Store Sales Associate

Pittsburgh, PA

$14.50 - $16.75/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

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All JobsReturns Associate JobsReturns Associate Jobs in Pittsburgh, PA

Returns Associate information

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How much do returns associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for returns associate in Pittsburgh, PA is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $17.74 per hour, depending on experience, location, and employer.

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities near Pittsburgh, PA are hiring for Returns Associate jobs? Cities near Pittsburgh, PA with the most Returns Associate job openings:
Returns Associate jobs near you

Warehouse Associate - Dry Room (Returns)

Performance Food Group

West Mifflin, PA • On-site

$15.50/hr

Full-time

Medical, Retirement, PTO

Posted 26 days ago

Job description


We Deliver the Goods:
  • Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
  • Growth opportunities performing essential work to support America's food distribution system
  • Safe and inclusive working environment, including culture of rewards, recognition, and respect

Primary Responsibilities:
The Dry Room Associate selects, scans, stocks, credits, and removes products to ensure that the warehouse is providing Operating Company's customers with exceptional service and quality. Monitors returns, processes returned/damaged product, and restocks/repackages product within the warehouse.
Position Details:
Pay: $15.50/hour
Hours/Schedule: Monday - Friday, starting at 9:00 AM
Responsibilities may include, but not limited to:
  • Verifies and performs quality checks of pick-up slips to product received from customers.
  • Processes credits and ensures that paperwork balances are completed accurately.
  • Maintains various forms and logs; analyzes data and creates reports.
  • Scans in product information of products received.
  • Processes product for restocking, destruction, or return to vendor.
  • Implements various vendor policies to corresponding returned products.
  • Inspects and prepares product for return to appropriate locations.
  • Sorts items according to flow line or pick area; restocks and repacks product as needed.
  • Creates solutions to unique returns scenarios and finding opportunities to improve processes.
  • Perform other related duties as assigned.
#CM-ALL
EEO Statement
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.
Required Qualifications
High School Diploma/GED or Equivalent
Must be able to work the scheduled / assigned times and required overtime for the position.
Able to stand, walk, reach, and lift repeatedly throughout shift
Able to lift, stack, and/or pull products off shelves, as well as replenish product, from various heights weighing between 10-50 pounds
Able to work in multi-temperature environments, i.e., cooler, freezer and dry
Pass post offer drug test and criminal background check
Preferred Qualifications
6+ months of warehouse and/or distribution work experience
Foodservice distribution or related industry experience
Company Description
Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail industry. Our reputation of empowering customers, employees, and communities has allowed us to build over $23 Billion in revenue. Through our distribution centers, we offer a full range of products, programs, and solutions to customers across the U.S. and Canada.

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