... as an associate. Additionally, you will have a professional development manager who manages ... In return for your drive, determination, and curiosity, we'll provide the resources, mentorship ...
... as an associate. Additionally, you will have a professional development manager who manages ... In return for your drive, determination, and curiosity, we'll provide the resources, mentorship ...
Jackson Career Fair!! August 22nd 11AM-3PM
$14.25 - $15.75/hr
The Selling Flex Associate delivers a positive customer experience by providing excellent service ... Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
Jackson Career Fair!! August 22nd 11AM-3PM
$14.25 - $15.75/hr
The Selling Flex Associate delivers a positive customer experience by providing excellent service ... Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
Jackson Career Fair!! August 22nd 11AM-3PM
Jackson, TN · On-site
$14.25 - $15.75/hr
The Selling Flex Associate delivers a positive customer experience by providing excellent service ... Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
Jackson Career Fair!! August 22nd 11AM-3PM
Jackson, TN · On-site
$14.25 - $15.75/hr
The Selling Flex Associate delivers a positive customer experience by providing excellent service ... Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
Jackson Career Fair!! August 22nd 11AM-3PM
Jackson, TN · On-site
$12.50 - $13.75/hr
The Selling Flex Associate delivers a positive customer experience by providing excellent service ... Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
Jackson Career Fair!! August 22nd 11AM-3PM
Jackson, TN · On-site
$12.50 - $13.75/hr
The Selling Flex Associate delivers a positive customer experience by providing excellent service ... Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
Experience completing complex returns (individual, trust, partnership) * 5+ years of experience in ... Circular 230 associates can provide audit representation * Mentor and support teammates Your ...
Experience completing complex returns (individual, trust, partnership) * 5+ years of experience in ... Circular 230 associates can provide audit representation * Mentor and support teammates Your ...
Experience completing complex returns (individual, trust, partnership) * 5+ years of experience in ... Circular 230 associates can provide audit representation * Mentor and support teammates Your ...
Experience completing complex returns (individual, trust, partnership) * 5+ years of experience in ... Circular 230 associates can provide audit representation * Mentor and support teammates Your ...
Seasonal Associate
$14.25 - $15.75/hr
Handle customer inquiries, returns, and concerns with professionalism, promptness, and care. * Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing ...
Seasonal Associate
$14.25 - $15.75/hr
Handle customer inquiries, returns, and concerns with professionalism, promptness, and care. * Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing ...
Seasonal Associate
Jackson, TN · On-site
$12.50 - $13.75/hr
Handle customer inquiries, returns, and concerns with professionalism, promptness, and care. * Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing ...
Seasonal Associate
Jackson, TN · On-site
$12.50 - $13.75/hr
Handle customer inquiries, returns, and concerns with professionalism, promptness, and care. * Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing ...
Seasonal Associate
Jackson, TN · On-site
$14.25 - $15.75/hr
Handle customer inquiries, returns, and concerns with professionalism, promptness, and care. * Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing ...
Seasonal Associate
Jackson, TN · On-site
$14.25 - $15.75/hr
Handle customer inquiries, returns, and concerns with professionalism, promptness, and care. * Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing ...
Associate - Growth, Marketing & Sales
Milan, TN · On-site
$33K - $44K/yr
In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your ...
Associate - Growth, Marketing & Sales
Milan, TN · On-site
$33K - $44K/yr
In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your ...
Customer Service Associate - Temporary
$12.75 - $17.50/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate - Temporary
$12.75 - $17.50/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate - Temporary
$12.75 - $17.50/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate - Temporary
$12.75 - $17.50/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate - Temporary
Jackson, TN · On-site
$12.25 - $16.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate - Temporary
Jackson, TN · On-site
$12.25 - $16.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate - Temporary
Lexington, TN · On-site
$11 - $15.25/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate - Temporary
Lexington, TN · On-site
$11 - $15.25/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate - Temporary
Jackson, TN · On-site
$12.75 - $17.50/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate - Temporary
Jackson, TN · On-site
$12.75 - $17.50/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate - Temporary
Jackson, TN · On-site
$12.25 - $16.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate - Temporary
Jackson, TN · On-site
$12.25 - $16.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate - Temporary
$12.25 - $16.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate - Temporary
$12.25 - $16.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate - Temporary
Jackson, TN · On-site
$12.25 - $16.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Customer Service Associate - Temporary
Jackson, TN · On-site
$12.25 - $16.75/hr
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...
Driver/Warehouse
Jackson, TN · On-site
$16.25 - $19.50/hr
Driver/Warehouse The Delivery Driver and Warehouse Associate deals directly with our customers on a ... return. * Enhance and improve inventory management. * Other duties as directed. Your Profile ...
Driver/Warehouse
Jackson, TN · On-site
$16.25 - $19.50/hr
Driver/Warehouse The Delivery Driver and Warehouse Associate deals directly with our customers on a ... return. * Enhance and improve inventory management. * Other duties as directed. Your Profile ...
PHARMACY/PHARMCST-INTERN
$14 - $17.25/hr
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service ... Return unused medication stock bottles to stock. * Notify management of customer or employee ...
PHARMACY/PHARMCST-INTERN
$14 - $17.25/hr
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service ... Return unused medication stock bottles to stock. * Notify management of customer or employee ...
Returns Associate information
See Jackson, TN salary details
$10.72 - $11.63
1% of jobs
$11.63 - $12.55
2% of jobs
$12.55 - $13.46
5% of jobs
$13.46 - $14.37
11% of jobs
$14.71 is the 25th percentile. Wages below this are outliers.
$14.37 - $15.28
16% of jobs
The median wage is $15.99 / hr.
$15.28 - $16.20
19% of jobs
$16.20 - $17.11
18% of jobs
$17.32 is the 75th percentile. Wages above this are outliers.
$17.11 - $18.02
12% of jobs
$18.02 - $18.93
10% of jobs
$18.93 - $19.85
4% of jobs
$19.85 - $20.76
2% of jobs
$10
$16
$20
How much do returns associate jobs pay per hour?
As of Aug 21, 2026, the average hourly pay for returns associate in Jackson, TN is $16.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.36 per hour, depending on experience, location, and employer.
What is a returns associate?
Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.
What skills and qualifications are needed to be a returns associate?
To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.
What challenges does a returns associate face when processing returned items, and how can they manage them?
Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.
What is the difference between Returns Associate vs Customer Service Representative?
| Returns Associate | Customer Service Representative |
|---|---|
| Handles product returns, exchanges, and refunds at retail or warehouse locations | Provides general customer support, answers inquiries, and resolves issues across various channels |
| Requires knowledge of return policies, inventory management, and POS systems | Requires communication skills, problem-solving, and product knowledge |
| Work environment often includes retail stores or warehouses | Work environment includes call centers, retail stores, or online support |
| Commonly employed in retail, e-commerce, and logistics industries | Employed across multiple industries including retail, telecom, and service sectors |
While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.
What cities near Jackson, TN are hiring for Returns Associate jobs?
Cities near Jackson, TN with the most Returns Associate job openings:
Full-time
Re-posted 21 days ago
McKinsey & Company rating
8.5
Based on 22 frontline employees who took The Breakroom Quiz
20th of 72 rated business consultants
Job description
Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You've come to the right place.
YOUR IMPACT
You will work in teams of typically 2-3 consultants, playing an active role in all aspects of client engagement.
You will combine traditional management consulting skills with issues and techniques of applied corporate finance, playing an important role in leading-edge knowledge development in areas relevant to corporate finance and strategy. This includes gathering and analyzing information, formulating and testing hypotheses, and developing and communicating recommendations. You'll also have the opportunity to present results to client management and implement recommendations in collaboration with client team members.
You will receive exceptional training as well as frequent coaching and mentoring from colleagues on your teams. This support includes a partner from your local office or practice assigned to you to help guide your career as well as up to five weeks of formal training in your first two years as an associate. Additionally, you will have a professional development manager who manages staffing to help you choose projects based on your priorities as well as the needs of client service teams.
You will be based in our Milan or Rome office as part of our Corporate Finance practice.
Our Corporate Finance practice works on engagements across industries, advising clients on top-management level issues including corporate strategy and restructuring, mergers and acquisitions, joint ventures and alliances, business due diligence, value-based management, ESG strategy and strategy in IPO situations. We close the gap between corporate finance and strategy to have a significant impact on client business and the top-management agenda.
YOUR GROWTH
Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues-at all levels-will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won't find anywhere else.
When you join us, you will have:
YOUR QUALIFICATIONS AND SKILLS
Please review the additional requirements regarding essential job functions of McKinsey colleagues.
Our unwavering commitment to integrity drives everything we do, guiding us to always act in the best interests of our clients, our people, and the communities we serve.
YOUR IMPACT
You will work in teams of typically 2-3 consultants, playing an active role in all aspects of client engagement.
You will combine traditional management consulting skills with issues and techniques of applied corporate finance, playing an important role in leading-edge knowledge development in areas relevant to corporate finance and strategy. This includes gathering and analyzing information, formulating and testing hypotheses, and developing and communicating recommendations. You'll also have the opportunity to present results to client management and implement recommendations in collaboration with client team members.
You will receive exceptional training as well as frequent coaching and mentoring from colleagues on your teams. This support includes a partner from your local office or practice assigned to you to help guide your career as well as up to five weeks of formal training in your first two years as an associate. Additionally, you will have a professional development manager who manages staffing to help you choose projects based on your priorities as well as the needs of client service teams.
You will be based in our Milan or Rome office as part of our Corporate Finance practice.
Our Corporate Finance practice works on engagements across industries, advising clients on top-management level issues including corporate strategy and restructuring, mergers and acquisitions, joint ventures and alliances, business due diligence, value-based management, ESG strategy and strategy in IPO situations. We close the gap between corporate finance and strategy to have a significant impact on client business and the top-management agenda.
YOUR GROWTH
Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues-at all levels-will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won't find anywhere else.
When you join us, you will have:
- Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
- A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
- Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
- World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
YOUR QUALIFICATIONS AND SKILLS
- Master's degree required with excellent academic record; MBA or finance-related postgraduate degree is an advantage
- 4+ years of strategy, corporate finance, M&A or due diligence experience in a consulting firm, investment bank, accounting firm or major corporation; experience in a corporate development or strategic finance is preferred
- Intellectual curiosity, creative thinking and problem-solving mindset
- Adaptability and openness to collaborate in a flexible environment
- Sensitivity on social responsibility and ambition to have a real impact on clients and on our communities
- Exceptional analytical and quantitative problem-solving skills
- Strong record of leadership in an academic, professional or extracurricular setting
- Thoughtful, empathic and comfortable communicator
- Ability to communicate complex ideas effectively - both verbally and in writing - in English and Italian
Please review the additional requirements regarding essential job functions of McKinsey colleagues.
Our unwavering commitment to integrity drives everything we do, guiding us to always act in the best interests of our clients, our people, and the communities we serve.
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About McKinsey
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In April 2021, we announced the launch of McKinsey Sustainability, our new client-service platform with the goal of helping all industry sectors transform to get to net zero by 2050 and to cut carbon emissions by half by 2030. McKinsey Sustainability seeks to be the preeminent impact partner and advisor for our clients, from the board room to the engine room, on sustainability, climate, energy transition, and environmental, social and governance (ESG). We are committed to invest behind this goal over the next four years-through our client service, knowledge and capability building, acquisitions and alliances as well as pro-bono investments.
Industry
Business management consulting
Company size
10,000+ Employees
Headquarters location
New York, NY, US